DistroKid Reviews 

Stop sending me spam email to update my Credit Card, i will not do it.

It has now been four weeks and no one is getting back to me about the trouble I'm having getting into my account. They keep saying they will and no one

I pay for One Year.
I take 20 Tracks so Stores.2 Weeks later all Tracks deleted and no answer no Support from Distrokid.So i take the Tracks back in Stores agaig, but this not work! They take my Money an fu.. me again!

First of all, when I see this many great reviews for a company that is so obviously fraudulent, I can only believe that they are posting these reviews themselves. DistroKid seems like such a wonderful site. Easy to use and not very expensive. Ah, but then you check with your bank and find that DistroKid has taken well over a thousand dollars out of your account. That's when you start asking around and you discover that no, this is not a mistake. It's an "accidental overcharge" that happens all the time! So many customers have experienced this. When an "accident" happens over and over, that's not an accident; it's a business model. DistroKid if a criminal organization, preying on indie musicians. The entire company needs to be put out of business and whoever runs the place needs to be in prison.

Title: Releases Stuck in "Processing" for Weeks – No Real Resolution

I've been trying to get help with 5 releases that have been stuck in "Processing" status for over a week and have not gone live on any streaming platform. I opened a support ticket (Ref #26NR2K-9JR9R) and was told my releases would be resubmitted and live "within a few days." That timeframe passed with no update.
When I followed up, the ticket had already been closed, and I had to start over from scratch. Every time I reach out, I get the same generic automated response saying my request is "being reviewed," with no actual progress or timeline.
As an independent artist, this delay is directly affecting my release schedule and the momentum of my music. I understand support queues can be busy, but weeks of silence with no clear explanation is not acceptable for a paid distribution service.
I'm hoping this review prompts an actual response from a human agent. My releases are:
GOLDEN OUTLAW COUNTRY
I Don't Care | Outlaw Country Rap
Whiskey and 808s
Hold It | Country Outlaw Rap
CAN'T HOLD IT TOGETHER

Artist name: ZygmaFox

DistroKid is tremendous! If at anytime an issue occurs DistroKid Bot is always there to assist you. I had a small technical issue and I noticed that DistroKid official website is more reliable than the App, I mean for me it is.
I'm happy that I'm a subscriber of DistroKid services.

Distokid the best for me

Distrokid used to be really good but have now gone downhill. You can only contact them via chatbot. There is no email support or other way of contacting them. They have uploaded and accredited our music to the wrong artist. I was asked for the information of ALL our work that we have registered with them, as well as links to each work on the wrong artist site. It took over 1.5 hours to be then told, the issue has been raised and to wait for an email with a response. The human assistant dealing with the problem was really nice, but the Distrokid service is frustrating and very slow. Only sign up with them if you have the time to spend hours talking on chatbots without being able to sort out a problem. Very, very frustrating.

# DistroKid is Holding My Releases for More Than Two Weeks Without Any Explanation

I have been a paying DistroKid customer, and I am extremely disappointed with the service I have received.

I currently have **multiple original music releases** that have been stuck in "processing" for more than **two weeks**, well beyond the estimated delivery timeframe.

I have contacted DistroKid support several times. Every response has been exactly the same: an automated message saying that my case has been forwarded to the appropriate team. Since then, I have received **no meaningful updates, no explanation, and no estimated resolution date**.

All of my music is **100% original**, and I own all the rights necessary to distribute it. There are no copyright disputes or ownership issues that would justify such an excessive delay.

The most frustrating part is the complete lack of transparency. If there is a problem with my account or my releases, I simply want to know what it is so I can resolve it. Instead, I keep receiving generic responses while my music remains unpublished.

As an independent artist, these delays have a real impact. Release schedules, marketing campaigns, playlists, and audience engagement all depend on timely distribution.

At this point, I have paid for an annual subscription, but DistroKid has not delivered the service I purchased.

I am publicly asking DistroKid to:

* Review my account immediately.
* Explain why my releases have been delayed.
* Provide a realistic timeline for distribution.
* Resolve this issue as soon as possible.

If this situation cannot be resolved promptly, I will have no choice but to request a refund and consider moving my entire catalog to another distributor.

I sincerely hope DistroKid addresses this issue quickly and improves its communication with paying customers.

bullshit even support doesnt respond buyed musican plus plan cant upload songs and says update your payment updated my payment nothing all over again says update charging money scam

Total scumbags - been trying to thieve money out of my account for decades - didn't even create an account, have been contacting them for years - they don't respond only to attempt to try my card again! I guess it's part of their business model. use any other distributor than these bandits, all of them are reputable apart from distrojoke

My music is available to all digital store I'm so happy

Review:
I have an open ticket (#4321451) regarding a severe YouTube metadata merging conflict (Art Tracks not merging with my Official Music Videos on my OAC, splitting my views).
I have interacted with THREE different support agents (Khy, Heart, and Gemini). NONE of them actually read the ticket. They keep sending automated copy-paste FAQ templates about how to request an OAC or how URL subdomains work. I ALREADY HAVE AN OAC.
This utter incompetence and lack of human support is ruining my release's performance and messing up my YouTube channel's algorithm. Escalate this ticket to a human technical supervisor immediately and fix the ISRC mapping for the 7 tracks I provided!

I am disappointed with the support experience. I submitted an Email Change Request 4 days ago and still haven't received any response or update. Waiting this long without any communication is frustrating, especially for an important account issue.

I expected faster customer support or at least an acknowledgment that my request was received. I hope DistroKid improves its response times and keeps users informed about the status of their support requests.

It has been 2 weeks and distrokid support has not gotten back to me, I tried submitting multiple tickets and even Dming them on X where they said i have to just make another ticket. Basically got scammed out of $5

I have been using DistroKid, and my experience has been very good. The platform is easy to use, releases are delivered quickly, and I haven't experienced any major issues. Everything has worked smoothly for me so far. I appreciate the reliable service and hope they continue providing the same high-quality experience.

Professional, fast, and convenient.

My release has been pending for over a week, so I decided to ask support whats up. They told me some stores rejected my release due to "editorial discretion" and I can´t upload more music through Distrokid. They never notified me through email, I had to open a support ticket to find out. The release is still pending by the way. Absolute joke and waste of time and money

IAM EXTREMELY DISAPPOINTED WITH THEIR SERVICE I PAID FOR ULTIMATE PLAN AND THEY SUDDENLY ONE DAY STOPPED PROCESSING MY MY MUSIC WITHOUT SAYING A WORD AND THEN TOLD ME TO LOOK FOR ANOTHER DISTRIBUTOR WHILE MY PLAN IS STILL ACTIVE THEY TIOK MY MONEY AND STOOPED PROVIDING THE SERVICE WHICH IS ABSURD!! DO NOT PAY THEM
I have been a loyal customer for two years, paying for an Ultimate plan, but the experience has turned into a nightmare. Recently, without any clear communication or constructive feedback, they started blocking my uploads and refusing to process my music.
​Despite being a paying customer who expects professional service, their support has been nothing but dismissive. They essentially told me to "find another distributor" instead of helping to resolve the technical mismatch regarding my AI-assisted production, which was never an issue before. It feels like they are happy to take my money for the annual subscription but are completely unwilling to provide the service I paid for.
​They are using automated filters that seem to punish professional artists for using modern technology. If you are an independent artist who values their craft, stay away. This company is no longer creator-friendly; they are just a cold, automated machine that doesn't care about its users.
​Extremely disappointed. I am now forced to look elsewhere and seek a refund for the service I was denied.

Guidance through the sign up and upload processes were relatively easy and getting my stuff up on whatever platforms I wanted was quick.