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Discount Smokes Reviews 

2,765
•
TrustScore 5 out of 5

4.8

Cigar Shop
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Review summary

Created with AI, based on recent reviews

Considering 591 reviews, reviewers overwhelmingly had a great experience with this company and highly recommend their services. Customers frequently praise the exceptionally fast delivery times, discreet shipping methods, and overall helpful staff that consistently exceeds expectations. People also appreciate the remarkably low prices and find the online ordering process smooth, reliable, and very straightforward to use every time. However, some reviewers were not happy with occasional shipping delays, untrackable orders, or packages that unfortunately failed to arrive safely at their destination. Consumers also noted occasional product quality concerns, including damaged cigarettes, missing items, or excessive loose tobacco found inside the sealed packs.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting fast and prompt shipping times that... See more

Service

Customers report deep satisfaction with the service, highlighting that it is consistently reliable, fast, and... See more

Product

Consumers find products to be of great quality and value, praising the excellent flavor and freshness.... See more

Order

Reviewers mention positive feedback about order experiences, highlighting how simple the online process is... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are affordable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trust in Discount Smokes they use Express Post. You'll get what you want and smokes are fresh. Discrete and secured Fait confiance a Discount Smokes ils utilisent Express Poste les smokes so... See more

Rated 5 out of 5 stars

Fast delivery, very discreet and I love that I can track my purchase easily. This company makes me feel like they care sending emails to make sure I got my product and I am satisfied.

Rated 5 out of 5 stars

I have been ordering online cigarettes for about 3 years now and have tried about 5 different companies at this point. For the last several months I have been ordering from Discount, initially attract... See more

Rated 5 out of 5 stars

I have been dealing with discount smokes for quite a while and I’ve never had a problem with them. If there’s anything, I’m confused about they help me right away. Their products are excellent. Their... See more

Company details

  1. Cigar Shop

Written by the company

We believe in creating an affordability for Canadians. As a smoker, you may be searching for an affordable and high-quality option for your smoking needs. Buying from Discount Smokes will help you save your hard earn money so you can spend on other necessities.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(2,765)

604 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Thanks for asking.

Your payment system or program is down 50% of the time when ordering. Often the Canadian Lights are sold out so i have to shop from different vendor (don't want to).

August 27, 2026
Rated 5 out of 5 stars

Five stars

Five stars. You guys are amazing as always. Been ordering at least once a month and never had a problem on their end. Highly recommend!

August 28, 2026
Rated 5 out of 5 stars

Best online smoke shop

I've been ordering from them for over a year now. They have the best prices on vapes of any site available in canada. They've also taken requests for certain brands and flavours from me. Amazing site would recommend to anyone looking for cheap vapes and cigarettes!

August 29, 2026

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