Dial 7 Car & Limousine Service Reviews 

77,914
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 5,467 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the professional drivers for being exceptionally punctual, consistently helpful with all heavy luggage, and ensuring safe, clean, and extremely comfortable rides. Consumers also appreciate the reliable communication systems, noting that timely text updates regarding driver arrivals make busy airport transfers smooth and entirely stress-free. Some reviewers were not happy with occasional service disruptions, noting that they frequently experienced unexpectedly long wait times for vehicles to arrive. A few individuals additionally mentioned significant frustration regarding delayed pickups and occasional coordination challenges during busy travel times at the airport.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting professional, punctual, and friendly... See more

Service

Customers consistently note positive experiences with service, highlighting reliable and prompt airport... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting that drivers are polite, helpful, and... See more

Location

Reviewers express mixed feelings regarding location and routing experiences. Some consumers report positive... See more

User experience

Reviewers mention positive feedback about user experience, highlighting professional and reliable service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I traveled into Manhattan from another part of the state for a doctor’s appointment. Landed JFK. Driver communicated with me for exact pickup details and handled the dense traffic on the Van Wyck due... See more

Company replied

Rated 5 out of 5 stars

As with other trips, Dial 7 driver arrived a little early (appreciated for travel to airport), was polite, and was a good driver. Service was consistent in these ways with prior trips. Communication b... See more

Company replied

Rated 5 out of 5 stars

Both of our drivers were exceptional. Good communication and courteous. Both were on time for pickup. We felt like we could trust both of them as they were very friendly and good drivers. We especiall... See more

Company replied

Rated 5 out of 5 stars

Excellent service in every aspect. Initial email questions about booking were answered promptly and completely. Booked by email and again received prompt response and confirmation. On day of picku... See more

Company replied


Company details

  1. #1 of 6 best companies in Car Service
  2. #3 of 6 best companies in Limousine Service
  3. #1 of 4 best companies in Taxi Service

Information provided by various external sources

Serving the entire Tri-State area, Dial 7 specializes in service to and from LaGuardia, JFK and Newark airports. Whether in a hurry to the airport, visiting a family member out of town or transporting a special client to a meeting, Dial 7 can accommodate all of your car service needs in NY. Whether you need car service to Manhattan, Brooklyn, Queens, Long Island or anywhere else - Dial 7 can get you there safely and comfortably.

Dial 7 Car & Limousine Service

Written by the company

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Save $7 On Your Next Ride! No minimum required. Only for bookings on the Dial 7 mobile app! Code: APP7

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

78K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(77,914)

5,063 reviews in the last 12 months

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Rated 2 out of 5 stars

A few things I didn't like

A few things I didn't like. He stopped for gas. Should have been done before pick up. He offered me water but it was in an un labeled bottle so I did not drink it. At one point I asked him if he was ok because I noticed his arm shaking. He became defensive

August 28, 2026
Rated 5 out of 5 stars

Excellent Service

The driver arrived on time. The car was spotless. The driver chose the quickest route.
Keep up the good work.

August 28, 2026
Rated 5 out of 5 stars

The tops!

As ever, the service was exemplary: car, driver, timing,route taken, help w/luggage. Thank you!

September 4, 2026
Rated 5 out of 5 stars

Clear on the Van Wyck

Great, smooth sailing from midtown Manhattan to JFK. Remarkably no traffic on the Van Wyck! Appreciated the driver’s ability to share in our mutual laughter and gratitude. Car was clean and comfortable.

September 4, 2026
Rated 5 out of 5 stars

Clean car

Clean car
And nice driver! Rate was better than uber from lga to our hotel on broadway! Very easy communication as well!

September 3, 2026
Rated 5 out of 5 stars

Always a professional and reliable…

Always a professional and reliable experience, from the original booking, to making adjustments, to the day-of communication and ride itself.

September 3, 2026
Dial 7 Car & Limousine Service logo

Reply from Dial 7 Car & Limousine Service

It’s great to know the experience felt seamless all the way through, Amanda. We’re happy our team was able to make booking and making changes straightforward, while keeping you informed on the day of your ride. Thank you for trusting Dial 7 and for sharing such thoughtful feedback!

Rated 5 out of 5 stars

Felt like a VIP…

Driver was early and took a very quick and direct route to the destination. Was ready for the return trip when I was done. I felt like a VIP.

September 3, 2026
Dial 7 Car & Limousine Service logo

Reply from Dial 7 Car & Limousine Service

James, that VIP feeling is exactly what we love to hear! Being early, knowing the quickest route, and being ready for your return are all part of making your day easier. We look forward to serving you again!

Rated 4 out of 5 stars

5 stars for professional and very…

5 stars for professional and very kind,patient driver…
Also for phone staff when ordering car.

August 27, 2026
Dial 7 Car & Limousine Service logo

Reply from Dial 7 Car & Limousine Service

Katherine, thank you for the kind feedback. We’re pleased our driver and phone staff made your experience a positive one, and we truly appreciate you taking the time to share it with us!

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