Colm Quinn BMW Reviews 

126
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and knowledgeable, making interactions a pleasure. Many highlight the excellent service and support, noting employees often go above expectations. The overall process, from initial contact to vehicle collection, is frequently described as smooth, enjoyable, and stress-free. However, some people were dissatisfied with after-sales service, reporting long waits for repairs or needing external help. Others mentioned feeling ignored or dismissed by staff, receiving poor initial offers, or feeling dissatisfied with sales offers.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, particularly highlighting the attentiveness and... See more

Customer service

Customers generally report positive experiences with customer service, highlighting professionalism,... See more

Product

Customers consistently note positive experiences with the product, with many expressing delight with their... See more

User experience

People report positive experiences with the user experience, often describing it as fantastic, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dealing with Lisa Devlin and Daniel Jennings were just a pleasure. Very professional that i would very highly recommend. I would certainly go back again on next purchase. I bought a 2020 jeep and the... See more

Rated 5 out of 5 stars

We travelled over 2 hours to get a Kia jeep from Athlone 6 months ago. Rob ititally helped us and then Sergej took over. We had a few issues with some parts of the car but the service and support to g... See more

Rated 5 out of 5 stars

This is my third BMW x1 bought from Gareth Davey in Colm Quinn’s Galway. Gareth is very professional in his dealings with me and affords valuable time always. Nothing is too much trouble. Lisa Devlin... See more


Company details

  1. BMW Dealer
  2. Car Dealer
  3. Car Repair and Maintenance
  4. Electric Motor Store
  5. Motor Vehicle Dealer

Information provided by various external sources

Your home for BMW, new and used. Exceptional service and value guaranteed. 2 year BMW warranty on all used BMWs up to 7 yrs old.


Contact info

4.1

Great

TrustScore 4 out of 5

126 reviews

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1-star

No history of asking for reviews

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4.1

All reviews

(126)

45 reviews in the last 12 months

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Rated 1 out of 5 stars

Very,very Low ball trade In Offer!!

Went to trade in my 2023 Ford Ranger last week,Khyri the sales guy said he would work on it right away,I chased up and they offered me €8000 Ex Vat lower than one garage and €8500 lower than a second garage. When I told him on the phone on the other offers I received while literally laughing at his offer as I was genuinely shocked, he instantly increased his trade in offer by €5000 as he knew how poor his offer was.He was clearly chancing his arm on his initial offer.I wasnt going to write a review but thought about for several days and if they tried to pull this on me Im certain they are trying on others and its not acceptable the money involved.Be aware of this garage, very poor form and very unprofessional. Never again will I even call them.

July 9, 2026
Unprompted review
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Rated 1 out of 5 stars

After sales care not up to scratch

After sales care has been very disappointing. The sales dept obviously are very attentive, but once the sale is made and you need to deal with issues, repairs or servicing the garage are not easy to deal with. Error codes ignored on my car when it was in for servicing, and when more error codes appeared and I tried to follow up the team were slow and didnt seem to have read my emails properly. I will avoid this particular BMW branch in future, not at all to the standard you would expect from a luxury car vendor.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

BMW team at Colm Quinn Galway

I had a fantastic experience with the BMW team at Colm Quinn Galway — really easy to deal with and very knowledgeable.
Gareth Davey in sales was a pleasure to work with: efficient, responsive, and very informative throughout. Lisa Devlin Business Manager was brilliant, guiding me through the various BMW financial offers and making the paperwork process straightforward and hassle-free..
Highly recommend

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

I have been dealing with Kevin Hanrahan…

I have been dealing with Kevin Hanrahan at Colm Quinn BMW since 2012 and the service has always been exceptional. Kevin has consistently been professional, knowledgeable and genuinely helpful, making every interaction a positive experience. He made the entire process smooth, straightforward and enjoyable, keeping me informed every step of the way and ensuring everything was handled efficiently.

I would also like to acknowledge Lisa Devlin for her professionalism and assistance when purchasing my new Jeep.The whole team is friendly, customer-focused and committed to providing excellent customer service. After more than a decade of consistently positive experiences, I have no hesitation in recommending Colm Quinn BMW. Thank you to Kevin, Lisa and the entire team for maintaining such high standards over the years.

May 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Colm Quinn BMW - Galway

I was recommended to deal with this company by a friend of mine and have to say that I was delighted with the whole experience. Both Kevin Hanrahan from sales and Lisa Devlin from accounts were a pleasure to deal with and any commitment in terms of delivery dates were surpassed which was a big issue for me. The car came specced exactly as ordered and in advance of the initial delivery date meaning I did not have to make any compromises in terms of the car that I wanted. I also received several follow up check ins from them after the sale had concluded which was appreciated. All in all would highly reccomend this dealer and especially those I dealt with.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from the first phone…

Great experience from the first phone call of enquiry all the way through to post sales follow up.Gareth in sales was extremely accommodating arranging a convenient test drive and delivery of the car. Lisa Devlin in finance was so helpful and friendly and was excellent in communication and follow up.

March 30, 2026
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Rated 5 out of 5 stars

Great reception

I was in the Drogheda showroom yesterday, and i was so impressed. from the start I was treated so well by the receptionist, and then a sales person by the name of Robert. He was very professional and friendly. He followed up every question I had, and came back to me with the information I needed promptly. Excellent work Robert.

April 23, 2026
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Rated 5 out of 5 stars

BMW hybrid…

We could not recommend Colm Quinn DROGHEDA enough we were dealing with Robert who was just excellent , friendly and easy to deal with with no-pressure sales approach and in our opinion is an asset to this Company.
We just are delighted with our new Hybrid BMW and would highly recommend this dealership to anyone looking for a stress-free experience as ARNOLD would say "I'll be back" thank you all so much Ann and John Glynn

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

This is our second new BMW and the…

This is our second new BMW and the first time we have gone to a PCP. Igor Korolija was very helpful in explaining the new car specifications and Lisa Devlin gave us a very good explanation of the financial details including suggestions on the best plan for us. Overall we are very happy with our experience with this dealer.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Purchase of car

The process of purchasing and financing my new car was made easier by the salesperson Gareth Davey and his knowledge of the product and his non aggressive style of selling what I needed in the car.
Lisa Devlin explained the finance options and insurance protection policies available, thereby helping me to avail of the ones I thought benefited me. Overall experience excellent. Graham H.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

I dealt with Peter Walsh who is the…

I dealt with Peter Walsh who is the best car sales executive I have ever experienced. He went above and beyond to ensure we were well looked after. He stayed late on two evenings as we were travelling from Dublin in traffic , he took time and had great patience going through all the details . He deserves to be be promoted to a very senior position and get a big pay rise . He was amazing to deal with and an absolute credit to your company . Thank you for everything Peter .

March 5, 2026
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Rated 1 out of 5 stars

Horrible Experience

Horrible Experience , feel cheated by their sales Team , Be careful dealing with them , I lost my Advance due to the misconfiguration done by their sales guy. Mainly precious time waiting . very poor communication and difficult to get updates on the delivery date etc. It is like take what we give you . They don't care for some type of customers . Be careful

February 23, 2025
Unprompted review

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