CHAPTER2 Bikes Reviews 

92
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Recently purchased and built up a Chapter 2 AO. They certainly look the goods with stunning paint and numerous features (port covers, moveable dropout etc) and the ride is brilliant. A truely versat... See more

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Rated 5 out of 5 stars

Super fast and helpful support throughout the shopping, buying and building phases. I went with a mechanical disc Campagnolo build on a gorgeous BLUE + CYAN (MOANA) TOA. Great communication and help t... See more

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Rated 4 out of 5 stars

It's been a year since I bought my Chapter 2 Rere. It is the perfect fit for the Grand Fondo's I have performed in. It is an extremely fast bike that offers comfort and extreme confident and reactive... See more

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Rated 5 out of 5 stars

First off the bike is great. Got a Koko a few months back and have been loving it ever since. What's more of the customer service has been top-notch. Mike Pryde obviously takes pride in his work becau... See more

Company replied

Company details

  1. Road Cycling
  2. Bicycle Store

About CHAPTER2 Bikes

Written by the company

CHAPTER2 is an exclusive brand with a boutique bike spirit, selling framesets to bike enthusiasts wanting to build their dream bike.
In a market full of ready-to-go bikes, the CHAPTER2 way has always been about individualisation and customisation.
Our frameset only Business Model allows our customers to work closely with our global network of dealers to build their dream bike exactly the way they want, delivering a truly intimate and unique experience.

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4.8

Excellent

TrustScore 5 out of 5

92 reviews

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4.8

All reviews

(92)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

After five years riding a Chapter2 Huru…

After five years riding a Chapter2 Huru, I decided it was time for a new bike. There was never really any doubt that it would be another Chapter2. I went with the Koko and have zero regrets. I worked with Clive de Sousa and the process was great. After we worked out the details and even graciously making a couple changes afterwards, the bike was on my doorstep in exactly four weeks as promised. I'm two for two on Chapter2's and can't wait to see what new offerings Mike has in the future.

July 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Great bikes, great people!

I was on the cusp of buying a couple of different aero, road bikes. Then someone suggested I take a look at Chapter2.
Best decision I could have made was going with the Chapter2. Such a beautiful bike to ride and the after sales, customer service is amazing.

January 25, 2025
Unprompted review
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Reply from CHAPTER2 Bikes

Hi Greg,

Thanks for the positive vibe, and glad to hear you're enjoying your bike and the C2 experience.

Thanks,

Mike Pryde (Founder(

Rated 5 out of 5 stars

6- chapter 2s so far and all are…

6- chapter 2s so far and all are fantastic bikes. Great quality and great company. HURU, RERE, TERE X3, TOA. All have been great for me.

November 1, 2025
Unprompted review
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Reply from CHAPTER2 Bikes

Hi Jason,

Wow. Glad to hear that all your C2s have worked out well. Hopefully we'll get you on a KAHA/RIRA in the near future ;-)

All the best.

Mike Pryde (Founder)

Rated 5 out of 5 stars

Love The RERE!

I love this bike! I had it built in July 2020, a retirement gift for myself.
I have ridden it 5k t0 7,5k+ miles per year and like it as much now as ever, actually would love to get another.
the feel, the handling and the looks are the best I have seen.
The sloping frame, the way the frame is designed to envelop the front and rear wheels, to me is as cool as it gets.
I have the one piece bar and stem, everything flows together. With 28mm tires, it is super smooth and fly's effortlessly.
Once built it weighed in at exactly 15 Lbs, my lightest bike yet.
I have great confidence in the handling.
As a point of reference, my first and second bikes were hand built GT's, then a FELT and a Willier Imperial, all fine bikes, not as coolor sweet handling as the RERE.
My next Bike will absolutely be another Chapter 2, RERE or KOKO.

November 7, 2025
Unprompted review
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Reply from CHAPTER2 Bikes

Hi Steve,

Glad to hear that you are enjoying the RERE. I certainly enjoyed designing it back in 2017.

When you're ready for your next C2, just reach out to us.

All the best.

Mike Pryde

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Rated 5 out of 5 stars

Priceless experience

I bought my first road bike nine months ago, a Chapter 2 Tere. It is a second-hand item but in excellent condition. I went to the official dealership in Brisbane for some changes (seat post and update minor pieces), and the attention was excellent. Riding experience: the bike feels fast, responsive, and agile in the corners, and it is so beautiful! I'll be moving to Chile, so I sent a message to Mike Pride, brand creator and owner, asking for the brand in Chile...and he answered fast, with all the information that I was looking for, and offering me help in case I needed it for new pieces. Do you imagine having an answer from the owner of one of those huge brands? I know that Mike personally attended to many people who asked him for help. Priceless.

September 12, 2025
Unprompted review
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Reply from CHAPTER2 Bikes

Hi Eduardo,

The TERE is a real classic with the horizontal TT, and we're happy to hear that you had a great experience with our dealer in Brissie and the bike.

All the best - Mike Pryde

Rated 5 out of 5 stars

Real service from a great guy that…

Real service from a great guy that really believes in his product and rides what he makes, I love the TOA that i brought, and the extra effort in the art work makes it feel someone took the time to create not just make a bike.

October 10, 2024
Unprompted review
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Reply from CHAPTER2 Bikes

Hi David,

Thanks for the positive comments, and we're stoked to hear that you are enjoying the TOA.

Ride on - Mike Pryde

Rated 5 out of 5 stars

Unique, Well-Built, and Well-Supported

I was hunting for a new bike and stumbled across this brand. Their frames are beautiful. Really unique color schemes you don’t see everywhere. Ended up reaching out with some questions, and the whole experience was great. Mike was super responsive and made the process smooth, and Clive on the U.S. side helped me sort out some fitment details I was unsure about. Honestly, for a smaller brand, the mix of quality and support has been way better than I expected. Definitely worth checking out if you want something different than the mainstream options.

August 12, 2025
Unprompted review
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Reply from CHAPTER2 Bikes

Hi Diego,

Thank you for your positive comments. It was a pleasure working with you to get the bike you wanted. Clive is a valuable resource in the US, and I am glad that he was able to assist.

Ride on! Mike Pryde

Rated 1 out of 5 stars

Poor Customer Service Ruined the Experience

I ordered a Chapter2 Koko from the North America rep waiting nine weeks for deliver. While unforeseen shipping delays can occur, poor communication and vague responses that leave customers uncertain about their order's status are unacceptable. As someone who regularly rides and races, not having a road bike and a clear delivery date was extremely frustrating, especially since the delay was not communicated to me, causing me to miss out on several races I had planned to participate in. I cannot express how disappointed I am with this experience. Communication throughout the process was unprofessional, with repeated promises that the bike would arrive "next week." Each follow-up revealed the bike was still delayed overseas, with no clear updates or transparency provided. As a smaller brand, I expected exceptional customer service to stand out, but this was not the case. Upon receiving the bike, I discovered the brake rotors, which were supposed to be included, were missing. While I was issued a partial refund for the inconvenience, it did little to resolve the frustration. I recommend choosing a brand that prioritizes clear, honest communication and reliable service to earn your trust.

April 18, 2025
Unprompted review
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Reply from CHAPTER2 Bikes

Isaac,

Sorry to hear that you had a poor experience with one of our partners. We take comments like this seriously, as we've consistently delivered excellent customer service in the past, and it's essential to maintain a high level of service across all aspects of our business.

I will review what happened with your order and determine the cause of the issues.

Mike Pryde (Founder)

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Rated 5 out of 5 stars

Toa frameset

I recently purchased a Toa frameset with Mana handlebar thru Chapter2 North America. Clive was great to work with. He answered any questions without hesitation and kept me updated on my order statues. When I received the frameset it was perfect and it built up with zero issues. Based on my experience with the communication and the quality product they are putting out I would definitely consider Chapter2 again.

June 11, 2025
Unprompted review
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Reply from CHAPTER2 Bikes

Hi Christopher, the TOA is indeed a great bike, and I'm glad to hear that you're enjoying it and that Clive was able to help you with some options. All the best. Mike Pryde

Rated 5 out of 5 stars

TOA Bike

I received a offer by email and I bought a TOA Bike, I expressed my interest and respond the email.

Since the beginning my experience was fantastic Clive assist to me and resolved to me any answer that I had.

I received the product in date, the package was very havy and protect the frame.

I recomend to everyone the buy with confidence.

June 7, 2025
Unprompted review
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Reply from CHAPTER2 Bikes

Hi Edgar, Happy to hear that Clive was able to get you set up on a TOA. Hopefully, when you're ready for your next whip, C2 will be at the top of your list. If there's anything else we can assist you with, please don't hesitate to reach out. Mike Pryde

Rated 5 out of 5 stars

Great ride quality and customer experience!

Mike and Chapter 2's local distributor (2WheelNation) were super helpful when I was just checking out the Huru frame. I knew the Huru was the right frame for me just a few minutes into the test ride.
Fast forward - the bike rides like a dream! Comfortable but responsive when you really put in the watts. I can see myself keeping this frame for a long long time.

April 17, 2024
Unprompted review
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Reply from CHAPTER2 Bikes

Hi Neil, Thanks for the positive review. So glad to hear that we and 2Wheelnation were able to help you out on the HURU. You know where to find us if you need anything else. All the best. Mike Pryde

Rated 5 out of 5 stars

Chapter 2 TOA review after 10 000kms in one word - WOW

I am writing this review after 2 years of using Chapter 2 TOA. Yes, I was pregnant so no full mileage, but I think after 10 000kms I can say a word or two.
I will divide this review into two sections.. Experiences with the frame/bike itself, support and customer satisfaction, .. and a short footnote regarding durability (luckily not a separate section)

1. Experience with the TOA frame and bike itself.
I am a female rider - amature cyclist.. but riding a lot (50% road, 50% training at home). I have ridden over 10 000 on my TOA (yes, I feel really connection to My TOA :-) ).. I must say, I have never sat on a better bike until now. I rode Specialized Roubaix, Cervelo S3, short period of time Cannondale SuperSix. By far, I like TOA frame the most. I am not a heavy rider, nor as a female am pushing constantly 1000+ watts... so consider this a review of a medium height and weight female. The other frames are either too stiff to be comfortable in the long run or are too "rubbery" when doing final sprints. I think the combination of everything that TOA frame offers is the best of the best. I can ride 100kms + rides with no back or buttocks pain, and at the same time push into pedals when racing and outrun (outbike) others. I am not saying my sprints can be compared to Pogacar or other pros but surely as a woman I can compete with men during a race.. even during final sprints. So the bike is really stiff when it comes to short bursts (100-500m long). I feel very safe riding downhill as well however having two small kiddos changed my priorities so I am not going into details here. However I had few very nasty situations where I can only thank my TOA for not letting me down. So honestly, my experience as a rider and a racer is absolutely flawless. I would never ever buy a different bike and was thinking of getting an extra one (which I cannot due to obvious budget constrains) just to have one extra, in case the TOA would somehow change - I think this speaks for itself. It is a comfy bike that is stiff enough at the same time that nobody can blame during a race (e.g. like if only I had a better bike, I would have won the race... The opposite is true.. this bike gives an advantage over others).
What must be said is also that a proper wheelset and derailleur completes the bike. So if you own a piece of jewelry (TOA frame) give it a proper set of wheels and derailleur. I have Scope R5 wheels which are fabulous but lower rims would make the side wind more bearable - This is the only change I would do - choosing Scope R4 wheels.
2. Customer satisfaction
Now. Where on Earth do you get to speak with the actual owner and designer while buying a bike? All top companies are so commercial but Chapter 2 is a totally different level. From day 1 until the final purchase I spoke with Mike Pryde who responded to each and every question and helped me in a way, no company owner would do (really, how many times did it happen to you? Yes, maybe while buying a cake, or ice-cream.. the owner might be selling that to you personally... but A BIKE???). So I can't stress enough how exceptional that was. All kudos to the team for building the frame, but even more to Mike who as the owner acts absolutely friendly and helped as I have known him for a long time...

3. Crashes/durability of the frame. Since riding in packs/blobs.. racing on international level (yes, as an amature)... I get into many dangerous situations.... elbowing, wheel on wheel slams... my TOA was my second angel guardian. Even when crash was inevitable, my TOA took it with pride - only scratches but no cracks - nothing that would make me worried at all. So is it durable? Absolutely!!! My worst "damage" happened when my bike flew off my car while driving out of town (90kms/h ???). I only saw it bouncing here and there on the road in my rear mirror - did it break? Nope. One of my wheels got damaged.. BUT the frame and cockpit and everything stayed intact - I had the frame checked by a pro because I could not believe it could survive such a hit. BUT it did.

So .. to conclude my review... I would give 100 points out of 10. From the communication standpoint to the actual properties of the frame. TOA is a wonderful bike, Chapter 2 is a one off company that stands out in so many ways I can't even summarize that. This is the most honest review as I can give because I am not riding my CH2 TOA for a coffee ride nor am I polishing it to look good on it...

Anyone who tried the bike was stunned how this frame acts in real life. Trying is one thing, but riding daily is something else (not to work :) ). Yet, my long term opinion didn't change at all.

PS: I raced over 100 races with it, pushed the bike to my limits... rode more than 10 000 kms... What service was needed? I swapped the breaking pads once and the chain once (when reached the 10k kms).. I guess no need to continue.. you got the point. THANK YOU Chapter 2 team!

March 22, 2025
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Reply from CHAPTER2 Bikes

Hi Lenka,

Wow, thanks for taking the time to let us know how we were able to help and I'm stoked to hear the TOA is working out well. Ride on!

Mike Pryde

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Rated 5 out of 5 stars

One of the best in the business

One of the best in the business. It’s amazing when the CEO of the business takes a hand in ensuring the customer has a great experience. US Sales director Clive de Sousa was great to deal with and very responsive. This is my 2nd bike from Chapter 2, but won’t be the last.

March 17, 2025
Unprompted review
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Reply from CHAPTER2 Bikes

Hi David,

We take a lot of pride (pun intended) in what we deliver, not only from product POV but also how we interact with our customers.

I'm glad we were able to help on both fronts.

All the best.

Mike Pryde

Rated 5 out of 5 stars

Just bought my 3rd Chapter2 Bike and does not disappoint

Just bought my 3rd Chapter2 Bike! Unfortunately I was racing outside of the country and I crashed, with my frame being cracked in addition to some damaged wheels and shifters. Clive from Chapter2 North America was very good with the process, getting the bike to me extremely quickly within a week. The Chapter2 bikes are all amazing. Fast, stiff, and their paint schemes are always sure to bring attention to the bike. I had the Toa which cracked and have now purchased a Koko, and it handles like a beauty on the flats and descents, but can also be an all rounder for climbs. I also bought their Ao Gravel bike which I love. Super customizable, many different adjustable parts that you can change based on what you’re riding.

Overall riding the Chapter2 Bikes have been a pleasure and as a racer myself, they are extremely responsive and stiff, and I really love the bikes.

Big Kudos to Mike and Clive for making this process quick and amazing. The Customer Service is also excellent, responding extremely quickly and always there to help or answer inquiries.

March 18, 2025
Unprompted review
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Reply from CHAPTER2 Bikes

Hi Damian,

It's never a good story to hear that one of our valued customers crashed. But so glad we were able to step in and help you get back out there again.

All the best.

Mike Pryde

Rated 5 out of 5 stars

Chapter 2 is a fantastic brand and company

Chapter 2 is a wonderful company that cares deeply about cycling culture and about putting the ride experience first. I absolutely love my Chapter 2 Koko and I recommend them wholeheartedly to anyone looking for their next bike. Their customer service and rider care team is top notch as well and always feels very personal and caring.

March 18, 2025
Unprompted review
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Reply from CHAPTER2 Bikes

Hi Finn,

Thanks very much for your positive comments, and I'm super happy to hear that the KOKO is living up to your expectations. We take a lot of pride in naming sure all our customers have a great experience and glad to hear we're getting good marks on that too.

Ride on - Mike Pryde

Rated 5 out of 5 stars

I’ve been riding a Koko for years

I’ve been riding a Koko for the last 3 years and have been absolutely loving it. I’ve had zero issues with the bike or the Mana bars and look forward to many more year on it.

March 5, 2025
Unprompted review
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Reply from CHAPTER2 Bikes

Hi William, Thanks for the comments. The KOKO is still my go-to bike when I'm looking for some real top-end speed. Glad to hear that you are enjoying it. Mike Pryde

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Rated 5 out of 5 stars

I just purchased my 2nd bike from Chapter 2!

I just purchased my 2nd bike from Chapter 2.
In 2024 I decided to get my first aero bike and decided on the KOKO with the MANA handlebar. It was my first bike with an integrated handlebar.
When the announcement came out that a new road model was coming out I was excited and when I saw the first pictures of the RIRA I jumped on it right away. I purchased the new MANA handlebar in a 377/412 configuration and was surprised that they put some "texture" on the tops which allowed me to wrap the bars just past the curve. I installed the new 2024 SRAM RED group with the Token Ventoux wheelset and have to say that it is one of the best bikes I have ever ridden!
My 2021 Specialized Aethos is now my backup bike which is something I though would never happen.
Thank you Chapter 2 for the great design, color scheme and the new features!

March 3, 2025
Unprompted review
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Reply from CHAPTER2 Bikes

Hi Paul, So happy to hear that the RIRA is living up to expectations. Mike Pryde

Rated 5 out of 5 stars

My dream bike

My dream bike , finally got my chapter2 bike tere, it's not just a bike it's an art.

January 24, 2025
Unprompted review
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Reply from CHAPTER2 Bikes

Hi Kristono, Thanks for your positive comments. The TERE is a true original and glad you like it. Mike Pryde

Rated 5 out of 5 stars

Just wanted to leave a review as I had…

Just wanted to leave a review as I had previously left a not great one. Massive kudos the the owner for reaching out and solving a issue. This has now turned my negative issue into a positive and the understanding of the issue from him was great so thankyou 😊

January 8, 2025
Unprompted review

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