Cedcommerce Reviews 

3,036
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for their prompt assistance, professionalism, and exceptional ability to handle various technical integration challenges smoothly. Many people note that the available tools make connecting various online stores remarkably seamless and efficient. Some reviewers were not happy with response times, mentioning that customer assistance could occasionally be slow, unresponsive, or inadequate. A few consumers also encountered frustrating technical hurdles, defective plugins, and unexpected issues regarding billing policies. A small group of users noted that communication felt defensive, cold, or completely unhelpful during difficult situations.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Staff

Reviewers highlight positive aspects of staff, praising their competence, dedication, and eagerness to... See more

User experience

Customers had positive experiences with user experience, finding the plug-ins user-friendly and reliable for... See more

Service

Users describe positive interactions with service, highlighting excellent support, fast response times, and a... See more

Response time

Reviewers mention positive feedback about response time, highlighting that communication is prompt,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We've been using Cedcommerce for a couple of years now and overall had a good experience. The customer service is quick and generally very helpful. We had one re-occurring glitch with a product from... See more

Rated 4 out of 5 stars

CedCommerce does a pretty decent job of syncing Shopify to Shein. There are some rough spots in the system currently, and the templates could benefit from a bit more ease of use, but overall it perfor... See more

Rated 4 out of 5 stars

We've had a good experience working with CEDCommerce. The team has been responsive and helpful in resolving issues as they come up

Rated 5 out of 5 stars

The experience with ebay prestashop integration has been very positive from the very beginning. They stand out for their professionalism, approachability, and ability to resolve any questions quickly.... See more


Company details

  1. e-Commerce Solution Provider
  2. Business to Business Service

Written by the company

CedCommerce is a leading eCommerce platform and marketplace integrator whose vision is to build secure, optimized, and scalable integration tools and technologies for online sellers to offer them multichannel capabilities. CedCommerce is helping online Marketplaces to create an optimized integration ecosystem for a smooth seller onboarding and streamlined product data feed flow. In close collaboration with partners like Google, Facebook, Walmart, and eBay, we have built over 50 sales channel tools for all major platforms viz Shopify, WooCommerce, Magento, BigCommerce, and Prestashop. Why CedCommerce? As an enabler of multichannel eCommerce, CedCommerce ensures that not only the merchants get to sell on multiple sales channels effortlessly but also acquire more buyers and expand their product’s reach through various tools and techniques, cutting-edge solutions, and services across different platforms. We strive to provide an overall ecosystem of multichannel eCommerce that any business, irrespective of its size, can leverage and scale up its operations with ease and automation. Multichannel Selling with Marketplaces: CedCommerce provides top-notch multichannel solutions that let you connect your stores and sell on more than 160+ prominent marketplaces such as Amazon, Walmart, Ebay, AliExpress, Etsy, and many more. Robust Integration Solutions: Our powerful and affordable integrations automate and scale selling operations across multiple channels, helping you with bulk product uploads, inventory and order management, shipment notifications, product import and creation, dropshipping, and many more capabilities. Digital Marketing Services: Our tools topped up with pro-level expertise let merchants craft and optimize their product feeds and ad campaigns to target and reach the right set of audiences through search engine marketing, social media marketing, marketplaces advertising, video advertising, and much more. Customized and Tailored Solutions: Each business has its own unique needs and demands. The custom solutions from CedCommerce provide merchants an edge over their rivals by catering to specific company demands, such as store building, shipping and payments integrations, and other requirements over open source and SaaS platforms.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.3

All reviews

(3,036)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

We have been customers for years and can confirm that CedCommerce is a solid, reliable, and professional company. Special mention goes to the customer support team, which is always ready, fast, and prompt in resolving issues and suggesting the best solutions. Highly recommended.

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Robust modules with good support

We use quite a few modules from cedcommerce on our Magento related to marketplace integration like Amazon. It works great. We can connect multiple accounts as well.

Their support is excellent and they also provide bespoke features as well.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

big improvement over recent years

It's time to give CedCommerce 5 stars again. After years of struggles with obviously less qualified support engineers, CedCommerce' WooCommerce integration for marketplaces like Amazon and eBay is now a clear thumbs-up and receives my recommendation.
The team is eager to provide outstanding service when it comes to customizations. In recent time, all problems that have occurred were fixed in no time, and they followed all my customization instructions, providing me with a light-weight, easy to use tool that combining all Woocommerce, eBay and Amazon sales effortlessly in the background and reliably synchronizes prices and stock levels between all platforms.

July 24, 2026
Unprompted review
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Rated 5 out of 5 stars

We run an ecommerce business in AU and…

We run an ecommerce business in AU and have been working with CedCommerce for over 2 years. I would recommend their products and services 100%, with no hesitation. They provide fast response times, excellent communication to support their marketplace integration plugins. The onboarding was very supportive, working together with the initial configuration to offer our inventory to other marketplaces through the easy to use CedCommerce plugins. Excellent job guys!

July 5, 2026
Unprompted review
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Rated 1 out of 5 stars

Terrible billing and cancellation…

Terrible billing and cancellation policy.

I installed the app for a specific use case, but after the trial it turned out the app was not suitable for what I needed. I was charged $89 and contacted support immediately to cancel and request a refund.

They refused the refund because the trial had ended. Even worse: I was told that if they cancelled the subscription, the plan would be deactivated immediately. So I paid $89 for a month, but after cancellation I can no longer use the app.

That is an absolutely terrible and unfair policy. Either refund the payment, or let customers use the month they already paid for. Taking the money and removing access is unacceptable.

Support was polite, but the billing policy is awful. I would strongly warn other merchants to be very careful before starting a trial with CedCommerce.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Ayushi was extremely helpful working through a problem uploading products from my webstore to my TikTok shop. After patiently explaining the process to me to no avail (I still could get resolution), Ayushi ended up doing for me what needed to get done so my products uploaded successfully.

June 25, 2026
Unprompted review
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Rated 4 out of 5 stars

Good experience

We've had a good experience working with CEDCommerce. The team has been responsive and helpful in resolving issues as they come up

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience with CedCommerce Support Team

We've been using the CedCommerce WooCommerce to Etsy integration and have been very pleased with both the plugin and the support provided.

We encountered a couple of configuration and synchronisation issues during setup, and Akshay was extremely helpful throughout the process. Communication was prompt, professional, and he kept us updated until everything was fully resolved. The issues were fixed quickly, and he also took the time to answer additional questions about order syncing and fulfilment workflows.

It's refreshing to receive support from someone who genuinely follows through and makes sure everything is working correctly rather than simply closing tickets. The integration is now running smoothly, syncing inventory and orders as expected.

A big thank you to Akshay for the excellent customer service. Highly recommended.

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

What a great experience

What a great experience. I was having trouble syncing my products and jumped on a call with Ayushi Bisht. She was VERY helpful, and my products are syncing without issue.

Highly recommend.

June 5, 2026
Unprompted review
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Rated 5 out of 5 stars

SHEIN-Cedcommerce Integration

SHEIN-Cedcommerce Integration
App is great for order and inventory management for our SHEIN marketplace to Shopify.
The team is nice and approachable.
Will recommend it to anyone.

May 20, 2026
Unprompted review

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