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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, most reviewers were unhappy with their experience overall. Many people reported significant issues with orders, including products not being received or delivered incorrectly. Customers frequently found products ineffective or harmful, leading to dissatisfaction. Widespread complaints arose regarding the refund process, with many struggling to get their money back despite guarantees. Reviewers also faced problems with the return policy not being honored and encountered unexpected or incorrect charges. However, some customers also noted positive experiences with refunds, receiving their money back after cancellations or returns. A few other people also felt that communication with support was helpful in resolving their issues.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many reporting that products never... See more

Refund

People report ambiguous experiences with refund, with some customers successfully receiving their money back,... See more

Order

Clients share negative opinions on order, with many reporting issues such as orders never being sent, lack of... See more

Return policy

Consumers find the return policy to be negative, with many reporting significant difficulties and a lack of... See more

Payment

Users describe negative interactions with payment, with many reporting unauthorized payment issues and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

THEY advertise free shipping, but THEY already select VIP shipping ($19 cost). If you don't want to pay this, be sure "uncheck" it or read all shipping instructions to avoid steep shipping charges. I... See more

Rated 1 out of 5 stars

Ordered memo defender conned me into making two orders. When I return both orders in one box I called and got a confirmation they got everything, they refunded me $271 then for the second order they r... See more

Rated 1 out of 5 stars

Ordered a product called Zanari male enhancement, Product is totally worthless, does nothing. Cartpanda would not refund payment, saying too much time had passed since order, WORTHLESS, SCAM, STAY AWA... See more

Rated 1 out of 5 stars

Promised me a refund as goods were wrongfully sold as not fit for purpose. Gave tracking details for return as agreed and tracked up to collection by Cartpanda people but still no refund. Numerous e-m... See more


Company details


Contact info

1.8

Poor

TrustScore 2 out of 5

70 reviews

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No history of asking for reviews

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1.8

All reviews

(70)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Cart panda were extremely helpful and…

Cart panda were extremely helpful and communicated with polite and helpful dialogue I was very impressed with this part of my dealings but the courier service was absolutely indescribable the item took near a month to come 4oo k's then I had to have my daughter travel 35K's each way to pick it up from there depot it was paid to be delivered not put on there shelf! I purchased the item on the 9.6.2026 it was picked up on the 20.7.2026. Team Global Express not living up to its name.

July 20, 2026
Unprompted review
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Rated 1 out of 5 stars

My husband tried their GLP-1 for…

My husband tried their GLP-1 for diabetes. He had GI upset. Returned the the meds within 90 days in February. Have contacted the company biweekly. Now I am told that I cannot get a refund for $202.57 due to how late it is. Each month I was told they were working on it. Do not use this company.

February 6, 2026
Unprompted review
Rated 3 out of 5 stars

Finally I have been given my refund…

Finally I have been given my refund back. Thanks to Pedro and Sara .it's been a long journey almost 4 months. This refund should have been straight forward. They need to do a better job of refunding. Thanks again for Pedro and Sara with out there help it would still be a problem.

June 18, 2026
Unprompted review
Rated 1 out of 5 stars

Shady, unprofessional company

Ordered lipodyne from Cartpanda and returned it within a month. Have called and emailed with no response to my return which was authorized by Cartpanda. This item was not cheap and I am frustrated with them as well as many other customers. Working with my CC company to help. They are requesting a tracking # from USPS which I do not have which is ridiculous. Be ware of this shady company.

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

Cartpanda and nature 4 u has been…

Cartpanda and nature 4 u has been promising me a refund for a product that I sent back on Feb 7 they said they got it back in their warehouse and the funds will be credited within 24 hours. After multiple emails on this subject they keep saying it will be processed.Now as of May 27 they said the 60 days for a refund has passed but I was promised my refund since Feb they stole my money 313.67 and they got the product back as well Do not order anything from them and if you return the package in good faith think again They're a bunch of criminals that keep saying you'll get your money until 60 days is over and they have your money and the product as well to sell it over again to someone else

May 27, 2026
Unprompted review
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Rated 1 out of 5 stars

Just don't

This company engages in deceptive practices such as replacing claim rewards links with buy now links as soon as you interact with the claim link selling products you neither want nor need. The procuct never arrives. The shipping company is a performance car part shipping company so no tracking the order that was never sent. Then the promise a partial refund which, judging by their practices will never show up. Please stay away from companies that play this dirty.

April 7, 2026
Unprompted review
Rated 4 out of 5 stars

Refund experience

Joao was my final correspondence as we settled on refund.
Company was prompt in answering emails.
Joao was very pleasant and willing to make this process a nice experience.
And for that I grateful.
Joao, I thank you for your concern.

Alaine

May 22, 2026
Unprompted review
Rated 1 out of 5 stars

Cartpanda*Neurod wanted more…

Cartpanda*Neurod wanted more information from my review. I have tried unsuccessfully to get a refund for unused product. I have cancer and cannot use the product. I feel that some companies prey on older customers. They have hour long videos regarding dementia, nerve damage, I spent $294 for their product and want to return unused product.

March 18, 2026
Unprompted review
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Rated 1 out of 5 stars

This company does not care who they represent as sellers

This company does not do well in verifying the companies that they collect money for. I had a horrible experience with not receiving my product and fighting with the Lipolese reps for MONTHS. I STILL ended up with the short stick. 4U NATURE is a terrible co with bad customer service.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered Burnslim on January 27

I ordered Burnslim on January 27, 2026 in the amount of 207.00. Soon after, I consulted my doctor and was told not to take these supplements as they were not a good fit with the current meds I am on. I contacted them and was given the royal run around from the very start. They ask that you answer surveys, take less money for a more immediate refund and still return the product at your expense; while always advising not to take this to Pay Pal as an issue. I returned the product in February, 2026 at my expense and have a chain of emails from customer service claiming that the refund would be issued within 10-30 days, however still urging that I complete another irrelevant survey asking why I didn't take the Burnslim product, which I've explained over and over - this is part of their delay tactic. They are first class scammers. After looking through this site an BBB, I'm confirming that my experience is very common to them. This is happening to many consumers - why are they still up and running? This is disgraceful that they are allowed to treat customers so shamefully. I have already filed the case with Pay Pal - I returned the product - so now what is the holdup? Doctors such as Jennifer Ashton, chief correspondent for channel 7 news should remove herself from this advertisement - she's the one reason why I purchased the product from the start - it's obvious that this is all one big scam. I will never think the same of her and her advice again! Consumers beware -CARTPANDA-BURNSLIM SUPPLEMENTS ARE THE BIGGEST FRAUDULENT BUSINESS OUT THERE! TERRIBLE CUSTOMER SERVICE - STEALING CONSUMERS BLINDLY!!! NEVER BUY FROM THEM!
ALEXIS VAZQUEZ

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased an item from this third…

I purchased an item from this third party payment service. I returned it unopened. They declined my $338.70 refund claiming it was past 30 days. I called them 12/8 to get the return address and requested they email the details since I was in the middle of moving. By the 15th, no response no emails, I called and finally got an address. Never ever once did they advise me how many days I had to return the item. They deliberately delayed providing return information to prevent my return within 30 days. I have since received the creepiest, sick emails to the point of stalking, the last one claiming they issued a refund. They did not. DO NOT EVER USE THIS COMPANY FOR ANY PURCHASES. They are a fraud.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Failed to reimburse per offer

I ordered a product with a 60 day guarantee. They used CartPanda for the sale. I followed all the product company’s instructions for return but was not reimbursed by CartPanda. I appealed thru PayPal but was denied the reimbursement.

May 2, 2026
Unprompted review
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Rated 1 out of 5 stars

Wish I would have looked at reviews…

Wish I would have looked at reviews sooner. When I bought their product is said there was a 100% return policy after the product was tried for 90 days. It took 3 weeks for product to arrive it did not work and when i reached out Obviously just over 90 days since it took so long to arrive I was told i only had 60 days customer service sucks they just want to send you the paperwork saying 60 days I wish I would have read reviews prior.

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

Don't trust Don't refund. Liar

First of all, you can't trust anything, they say. Second, they tell you, it does this things for you? And it don't third, they tell you, you can get a refund and then they fight you for the. Refund, fourth, the refund they try to get you to take part when you didn't even open the package, then you have to pay for your postage and shipping. So the whole time, the person tries to talk you into keeping it and still give you a partial. A refund is a refund. Then your 60 days is included in when they ship it to you 3 weeks later, so you don't run real fast when you see their advertisement.It's a bunch of lies

April 20, 2026
Unprompted review
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Rated 1 out of 5 stars

Cartpanda and memory Lift are frauds

Cartpanda and memory Lift are working together to scam the elderly. Memory lift said I had to wait 60 days to request a refund. Cartpanda said 60 was past the request point. I was scammed out of over $600.00. Don’t let it happen to you. Both companies are frauds.

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Not truthful about refunding...

Not truthful about refunding...

I bought the Sonus Zen and because of health issues my doctor said that I could not take it. I contacted 'cartpanda' or 'Gex' and let them know about the situation with my dr. They agreed to give me a full refund and there were several emails back and forth, and one of the emails says in the subject line...I was approved for a full refund'.
They received the product on 04/06 and since then they have 'ghosted' me. I have sent them a few emails and nothing back.
I am also disappointed because they had a Dr Oz AI in the infomercial promoting the product. I thought the way he was talking was weird but didn't put it together because of all the great reviews that were there. I also found out he Dr Oz DOES NOT PROMOTE any products like that.
I am not sure what they are doing with Dr OZ AI is legal, but it is so unethical to use him as an AI. I hope to get my full refund back, but based on the other 1 star reviews it's not looking good. But if not, I will be going to my credit union to report fraud and a non-refund of returned product and will get it back from them.

April 6, 2026
Unprompted review

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