I've used many serpentine set ups before, but I have to say, CVF is amongst the highest quality, easy to install, and reasonable priced compared to others. Their tech and customer service is great an... See more
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CVF designs, manufacturers and sells premium Serpentine & V-Belt Kits along with Billet Aluminum Pulleys and Brackets for Ford, Chevy, Pontiac, Chrysler (Mopar), Cummins, Oldsmobile, AMC Jeep, Buick and more. Quality, Performance & Customer Service - that's our commitment to you!
Quality in Every Kit. Pride in Every Part.
618 6th Street NW, 56071, New Prague, United States
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I recieved my Ford 351 w serpetine alternator only kit. All pulleys and alternator was well packaged. the only reason I didn't give five stars, one of the alternator bracket bolts was bent. A little tap with a hammer and is fine. Will how well the boxes were shipped it must have been that way when it was put in the box. I installed pulleys and alternator and it looks great. Checked alignment of pulleys and everything was spot on.
Reply from CVF Racing
It was very easy to order, the product was well packed and I love the lifetime warranty. That really shows they stand by the products. Will be ordering the hood hinges for my 55 Chevy soon, as soon as my wife will allow.
Reply from CVF Racing
Parts did not actual fit as they were designed to do. They had to completely redesign the part to work correctly. I let you know the issue on 4-28-26 as of 7-9-26 still no new part in my hand. The fact that your team will also never update me is ridiculous. I asked for a update on June 22, 2026 as of July 9, 2026 still have not received a email back with a response. I cant see how I could even promote your product as this time considering the way I am being treated at this point. Communication is key in a situation like this and you are failing badly. I should not be the one contacting you asking for updates on a $5,500 order that is not manufactured correctly.
Reply from CVF Racing
First of all, I ADMIT that I am NOT the original purchaser, but expected some customer support for a new alternator that failed one week after installation. The unit was purchased a few years ago, but was never installed and was kept in the same box, wrapped in a plastic bag, in a temerature controlled garage. After a very long time to build the car, it was finally officially installed, but is not charging correctly. I made a call to the tech department asking for some advice, and was not attempting to hide anything, and provided full transparency on the situation, that the unit was still "new", and that I was not the original purchaser, but I still had the original receipt. I could have just said I was the original pruchaser, but I am not going to do that. I asked for help on the warranty (knowing that I really didn't mee the guidelines), expecting that after hearing the explanation, that CVF would be willing to help in any way for a valuable customer. That wasn't the case at all. I was then accused of "taking advantage of the system", and that I most likely dropped it, or damaged it, thereby voiding the warranty. I was so set back with the way I was treated on the phone and accused of being an unethical person, that I hung up more upset than I have in a long time. There was not effort whatsoever to help a customer in need, not even offering some sort of a compromise, that I would have been more than willing to entertain, knowing full well that it would have been CVF's offer and not requirement. I already confirmed at two local parts stores that the alternator is BAD, and I am throwing it in the garbage, along with the other CVF items in the engine compartment. I am replacing with antother system that has a customer focused business model. Keep this in mind, you gain and keep customers from showing empathy and understanding in different situations and never make a customer feel that they are the cause or the criminal in a transaction. All in all, I will never support or purchase CVF products going forward, and will of course advise my group of car enthusiasts to do the same. I am will to discuss this issue with an executive leader of CVF so they can hear it from me personally.
UPDATE: the first response was at least showing signs that CVF would like to know what happened and at least show some customer sopport or options. What CVF is still not taking responsibility for, or even apologizing for, is that their alternator DOES NOT WORK. Why erase the original response and then post one that completely places all BLAME on the customer? COrrect, the original customer did NOT register it. Agreed. Yes, I called as the 2nd owner, agreed. All I wanted was something positive from CVF that they care about the customer. Even a "we can ship for free" , or a "how about half price", or at least something to show you care. I got nothing, other than being told directly on the phone that, and I QUOTE "you are trying to take advantage of the system". Still again, the second response is redundant and I don't disagree with, but still no help, other than "you can purchase a new one". WOW, never again.
Second Update: I have yet to hear from CVF as they stated.
Reply from CVF Racing
Have had to call these guys for several things. Not their doing, but for help with a CVF system I bought. I have rarely come across a company who answers the phone/calls you back and takes to time to help. CVF customer support is awesome.
Also I did have an issue with one part, but they walked me through the warranty process and got another part sent right out.
I would highly recommend this company for their products, service, and standing by their products.
Reply from CVF Racing
Their customer service has went to the dumps. Absolutely garbage.. I have been emailing their "customer support" team since May 27th, about an issue. If/when I actually DO get a response (I guess whenever its convenient to them) its some BS "did you install the bracket that it came with durrrrr.." its literally the ONLY way the kit could/would install. Its not like I had an install issue. Ive had an ongoing issue for almost a year and I've finally had enough.. I've spent nearly $400 on replacement serpentine belts, trying to give them the benefit of the doubt and figure out the issue my self. After extensive testing, I've come to conclusion, the weak little brackets are the problem. They refuse to give me a feasible solution in a timely manner, so I've come here, which I absolutely cant stand review folks.. if anyone has questions or concerns, I have receipts of every single email &/or message sent/received from their useless "customer support" team.
Reply from CVF Racing
Sales person was extremely helpful. Was able to purchase only needed items to allow adding ac to an existing serpentine kit. Also purchased vintage air from CVF. All parts were recoeved undamaged and in a timely manner
Reply from CVF Racing
Had small issue with kit guy help me thru it and took care of everything without any shortcuts solid guys and company nothing but great service coming from them camp.👌🏾
Reply from CVF Racing
I bought a pair of stainless steel gas struts but I ordered the wrong size
But cvf not only helped me get the right size their service and response time was great. Thanks CVF for your excellent service.
Reply from CVF Racing
I received all parts for my new serpentine pulley system. They accidentally shipped me the wrong part, so I contacted them, and they immediately shipped out the correct part. Customer Service is awesome!!
Reply from CVF Racing
Reply from CVF Racing
The companyy advertise. I've using there products more than once, pulley sets. Single pulleys. Just installed the cs130 140A alternator. really like the 8 grove belts amd pulleys. order was fast and well packed.
Reply from CVF Racing
Whoever the engineers are need to get out of the classroom and experience every product in reality. Poor tolerances. Bad fitment. No water pump bolts included. Crank pulley needs one of the four holes elongated .050 inward and 2 extra holes drilled on a 3.2” circle. Simple minded design. A lot of areas where the pencil needs sharpened.
Reply from CVF Racing
Every time I call you guys or ask for some tech support it's fast knowledgeable and very friendly. I couldn't ask for better service I even let the guys know when I talk to them on the phone how much I appreciate them. I don't get that kind of support or service from anybody else I deal with anywhere! A few days ago I called about ordering a water pump and have an invoice sent to me through my email account and our whole conversation was done in about 45 seconds and my order was handled. You can't ask for more than that
Reply from CVF Racing
I love the design of both the compressor and alternator brackets. The polished aluminum adds bling. The adjusting turn buckles are impressive and give lots of adjustment, especially when using both bracket assemblies together. They were reasonably easy to figure out the assembly and placement on the engine. However, I had to modify the front compressor bracket to achieve proper belt alignment by cutting off the top-mount hole and drilling a new mount hole on the back of the bracket. The compressor chives rested on the top of the front mount bracket when aligned with all other pullies
Reply from CVF Racing
Reply from CVF Racing
Quality parts and fast shipping, can't ask for much more . Fit and finish are top notch.
Reply from CVF Racing
Bought several kits for engine installs, real nice quality products and fit great. Service after the sale has always exceeded my expectations, and the warranty is a bonus touch also, thanks guys
Reply from CVF Racing
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