BookBeat Reviews 

282
•
TrustScore 3 out of 5

2.9

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Company details

  1. Book Store

Written by the company

BookBeat er en streamingtjeneste med over 1 million lydbøger og e-bøger!🎧 Du kan vælge mellem tre abonnementer og finde det, der passer bedst til dig📱 💜 Basic-pakken er for dig, der lytter ca. 30-40 minutter hver dag. Med Basic-pakken for 59 kr. om måneden kan du lytte i op til 20 timer hver måned 💜 Standard-pakken passer de flestes lytte- og læsebehov, hvor man til 99 kr./måned får 50 timers lytning. 💜 Premium-pakken er perfekt til dem, der lytter lidt over 3 timer hver dag, her får du 100 timer til 129 kr./md. Uanset pakke, har man altid adgang til hele vores katalog 📚 Du kan altid opsige din prøveperiode eller abonnement når som helst, uden binding!🙌 Hvis du har spørgsmål eller funderinger, er du altid velkommen til at kontakte os på support.dk@bookbeat.com 💌


Contact info

2.9

Average

TrustScore 3 out of 5

282 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

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2.9

All reviews

(282)

71 reviews in the last 12 months

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Rated 2 out of 5 stars

They will block your account.

I liked the app it was not bad. I did my first month free as a trial and when they tried to take the payment it just happened that I didn't have the funds in that card, when I logged in again to pay for the subscription I found out that they blocked my account and they also send me an email saying that they blocked my account and I have to email them begging for them to activate my account again...a complete mess. Just let me pay on the app this is very annoying.

August 26, 2026
Unprompted review
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Reply from BookBeat

Tak fordi du tog dig tid til at dele din feedback, og hvor dejligt at høre, at du kan lide appen. Vi beklager virkelig, at du har oplevet problemer med betalingen. Vi blokerer ikke konti, men hvis betalingen ikke går igennem, kan vi midlertidigt pause abonnementet. Kontakt vores support på support.dk@bookbeat.com, så hjælper vi dig med at komme i gang igen.

Hilsen fra Team BookBeat

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Rated 5 out of 5 stars

I found Bookbeat to be quite a good…

I found Bookbeat to be quite a good value for money service; especially if you only get a chance to read or listen to book a minimal amount of time per week/month. So in that regard yiu only subscribe to the amount of years you can commit to reading and listening.
Good service fir the price and easy to cancel and re-start. Recommended.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

This is what I was looking for in an…

This is what I was looking for in an audio book subscription service. Hours… not books. I don’t always like the books I am listening to so I like to have the option of swap to a different book. This service has over 200 books on my wish list, and I can pick and choose what I listen to when I’m in the mood for a different genre.

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

I cancelled my subscription but still pay!

I cancelled my subscription on 7. February where I was charged for the month. There was no payment for March but suddently on 8. April I have been changed again.
It's very annoying thar I have to use my time to complain per e.mail which depending on where you find the mail adress, this can be different. I hope they will revert before I'll have to start a procedure with my bank!

April 15, 2026
Unprompted review
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Reply from BookBeat

Hej Barbara,

Tak for din anmeldelse. Jeg kan se, at du har fået et svar fra os i dag, og at problemet skyldtes, at du havde oprettet flere konti hos os. Hvis du har flere spørgsmål, er du velkommen til at svare på den e-mail, du modtog i dag, eller kontakte support.dk@bookbeat.com.

Venlige hilsner fra Team BookBeat

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Rated 3 out of 5 stars

Great selection of books however snide staff

Great selection of books however!
Please be aware I have noticed they will claim to renew on a date but then renew early on meaning you will lose hours if you haven’t used all your hours. I did challenge this and received snide remarks from staff.

Would be better if the unused hours will roll onto the following month in order to prevent this and also for those books that are longer in hours so no waiting for the roll over.

May 26, 2025
Unprompted review
Rated 2 out of 5 stars

There’s a lot of books but

There’s a lot of books but

There’s a lot of books which I often like to listen but it is very annoying that I have a locked language in the app and therefore all suggestions of books are in the first language of the region I’m in and I would like to listen to books in different language but I can only look for specific titles…. Disappointing

October 31, 2024
Unprompted review
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