Bitesy Reviews 

150
TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

"I was scammed by Bitesy. They charged my card 2-3 times without my explicit consent, stealing around $99.98 & 99.99USD same day 4sep from my account for hidden add-ons that I never wanted to buy. Thi... See more

Rated 1 out of 5 stars

I purchased a two-month plan for €27.46, which I clearly authorized. Immediately after that, I was charged €182.20, a payment I did NOT authorize. I called and emailed the company, but for the... See more

Rated 5 out of 5 stars

lowkey used to throw matches in Helldivers/Valorant because I was too scared to call out enemy locations in voice chat. now I’m making quick calls like ""two on ping, low health"" without overthinking... See more

Company replied

Rated 1 out of 5 stars

Even after subscription, not able to login to system for 2 days. Please arrange to refund all my funds debited. Appreciate this can be done asap.

Company details

  1. English Language Instructor

About Bitesy

Written by the company

Speaking English confidently takes more than memorizing grammar and vocabulary. Bitesy helps language learners build real-world speaking confidence through bite-sized, practical English lessons and guided practice.

Designed for professionals, students, and travelers, Bitesy helps learners overcome self-doubt and speak more naturally in everyday conversations.


Inside Bitesy Bitesy combines short lessons with practical speaking practice to make English learning easier to fit into daily life and more relevant to real conversations.

bitesy app
Personalised Lessons

Lessons adapt to your level, helping you build confidence one conversation at a time.

AI Conversations

Turn practice into real conversations with an AI coach available whenever you need it.

Track Your Progress

Keep motivated by seeing your progress and celebrating every step forward.

start learning today
Things You Should Know A few important details about subscriptions, cancellations, refunds, and how to contact Bitesy support.

Clear Subscription Terms

We offer multiple subscription plans, and all pricing, billing details, and renewal information are shown clearly before checkout so you always know exactly what you're signing up for before making a purchase.

Easy cancellation

If Bitesy isn't the right fit for you, you can request to cancel your subscription at any time by contacting our support team via email or contact form. Once processed, we’ll send a confirmation to the email associated with your account.

24/7 support

Our dedicated support team is available 24/7 and typically responds within around 20 minutes. More complex requests may take a little longer. For the fastest assistance, we recommend contacting us through one support channel at a time.

Subscription Terms Illustration


FAQ
Why do I need to complete the quiz? The quiz helps personalize the experience to what you’re currently working through and what you’d like to improve or focus on inside the app.

How do I access the app after signing up? After signing up and completing the initial steps, you can save the app directly to your phone’s home screen through your mobile browser for quicker access anytime.

If you need any help with setup or logging in, our support team is always happy to assist. Contact us


Stay Connected


Contact info

You should know

2.0

Poor

TrustScore 2 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(150)

150 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Warning: Shady billing practices, cost me $116 instead of $20!

STAY AWAY FROM BITESY. I went to buy a simple 1-month subscription for $20, but the app blocks you from completing registration unless you take their AI and Video add-ons. There is literally NO option to skip it. Because of their shady, deceiving UI, I was charged $116.

They advertise a 30-day money-back guarantee, but it's just a lie to look legit. I emailed them for a refund and have heard absolutely nothing back. Save your money and your sanity, don't download this garbage.

June 30, 2026
Unprompted review
Bitesy logo

Reply from Bitesy

Hi there, Shuhail,

Sorry about the confusion caused with this situation. Firstly, make sure that you are contacting us at info@bitesy.org, that's where our support team is located.

Secondly, when presented with our additional offerings, you can press "No thanks" on them! Please get in touch with us and we will assist you with these purchases.

Best wishes,
Bitesy Team

Advertisement
Rated 1 out of 5 stars

I accidentally subscribed to the…

I accidentally subscribed to the unlimited plan and AI chat, i would like to request a refund. I haven’t received any response to my refund request email yet. Could you please check the status of my request? Thank you.

June 27, 2026
Unprompted review
Bitesy logo

Reply from Bitesy

Hi there, Karma,

For assistance with your accidental purchases, please get in touch with us at info@bitesy.org so we can assist you with this.

I tried looking up cases with your name and was unable to find anything.

Best wishes,
Bitesy Team

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with the Bitesy app. I subscribed in March 2026 but barely used the service for even a week.

On June 19, 2026, the app attempted to charge my credit card $95.70, but the payment was declined. Then, on June 26, 2026, the same amount was charged successfully without any prior email, reminder, renewal notification, or explanation.

Charging customers without providing advance notice or a renewal reminder is unacceptable. This feels misleading and has caused me to lose trust in the service. I expected transparency before any renewal charge was processed.

I would not recommend this app unless they improve their billing practices and customer communication.

June 28, 2026
Unprompted review
Bitesy logo

Reply from Bitesy

Hi there,

I apologize for any inconvenience caused. Please note that you purchased a subscription plan with us - non-usage of the plan does not equal to an automatic subscription cancellation and this is standard for all subscription based services.

Please get in touch with us at info@bitesy.org so we can cancel the subscription for you.

Best wishes,
Bitesy Team

Rated 5 out of 5 stars

Better At Expressing Myself

I often struggled to put my thoughts into words. The guidance helped me organize my ideas better. Now I can express myself more clearly without feeling nervous or stuck.

June 5, 2026
Unprompted review
Bitesy logo

Reply from Bitesy

Hi there,

Thank you for the great review!

Best wishes,
Bitesy Team

Rated 5 out of 5 stars

Easy To Understand

Everything was explained well. I never felt confused while following the steps.

June 5, 2026
Unprompted review
Bitesy logo

Reply from Bitesy

Hi there,

Thank you for the great review!

Best wishes,
Bitesy Team

Advertisement
Rated 4 out of 5 stars

Really Good but Wanted More

Loved every lesson and felt real growth happening. Just wished there was more to continue with.

June 6, 2026
Unprompted review
Bitesy logo

Reply from Bitesy

Hi there,

Thank you for the great review!

Best wishes,
Bitesy Team

Rated 1 out of 5 stars

I have paid for a month after that I…

I have paid for a month after that I can't even access the website i have tried to text them I can't reach and after 3 months they took subscription money for a year
Not at all recommended bitesy

June 8, 2026
Unprompted review
Bitesy logo

Reply from Bitesy

Hi there, Mrs Obrien,

Please get in touch with us at info@bitesy.org and we will assist you with accessing the program!

Best wishes,
Bitesy Team

Rated 1 out of 5 stars

I purchased a subscription expecting…

I purchased a subscription expecting high-quality learning resources, but unfortunately, the content did not meet my expectations. Much of the material was basic and similar to information that is freely available on the internet.

Another major concern was the customer service. I contacted support regarding my issues, but I did not receive a timely response, which made the overall experience even more disappointing. It seemed that customer concerns were not being adequately addressed.

Additionally, after purchasing the subscription, I discovered that access to the AI tutor required an extra payment. This was not clearly communicated beforehand and felt misleading, as I had expected it to be included with the subscription. In my opinion, this pricing approach is disappointing and may leave customers feeling that they are being encouraged to spend more than initially expected.

Overall, based on my experience, I do not believe the subscription provides good value for money, especially considering that comparable learning materials can be found from free online sources.

April 2, 2026
Unprompted review
Bitesy logo

Reply from Bitesy

Hi there,

I apologize for the inconveniences faced and thank you for the extensive feedback.

I would like to note that our support team responds to all inquiries in the span of ~20 minutes - it's important to note that our support inbox is located at info@bitesy.org

Best wishes,
Bitesy Team

Rated 1 out of 5 stars

The company does not know decency

The company does not know decency. It has no customer service at all. I have written to these ridiculous guys to cancel the subscription but no response and I got charged twice.

June 26, 2026
Unprompted review
Bitesy logo

Reply from Bitesy

Hi there, Anup,

I'm not sure what exactly went wrong, but I can see that our team answered to your request on the 26th of June and a refund was also issued.

Best wishes,
Bitesy Team

Advertisement
Rated 5 out of 5 stars

I Feel More Comfortable Speaking

I liked how the experience focused on my goals. The suggestions felt practical and easy to use. I now think less before speaking and feel more confident in everyday situations.

June 4, 2026
Unprompted review
Bitesy logo

Reply from Bitesy

Hi there,

Thank you for the great review!

Best wishes,
Bitesy Team

Rated 5 out of 5 stars

Showed Up Differently at Work

Something changed in how my colleagues perceive me. I contribute more speak with clarity and carry myself with quiet confidence. My ideas get picked up in discussions now and I feel like an equal voice in every single room.

June 6, 2026
Unprompted review
Bitesy logo

Reply from Bitesy

Hi there,

Thank you for the great review!

Best wishes,
Bitesy Team

Rated 1 out of 5 stars

They deducted without my permission 95…

They deducted without my permission 95 dollar without my permission. Dont waste your time with is app . Its a useless and i am gonna sue them for deducting from my credit card without my permission

June 22, 2026
Unprompted review
Bitesy logo

Reply from Bitesy

Hi there, Ancy,

I'm sorry to hear about this confusing experience. It sounds like you may have accidentally purchased one of our additional offerings.

For further assistance with this, please get in touch with us at info@bitesy.org

Best wishes,
Bitesy Team

Rated 1 out of 5 stars

AI tutor is not included in the standard subscription

I took a 3 months subscription seeing the social media ads. But it’s only after I paid the amount that it showed the AI tutor comes with an additional cost and is not included in the monthly subscription. They were charging $56 for AI tutor on top of the monthly subscription.

The standard subscription comes with bite sized lessons which are available for free on the internet.

June 22, 2026
Unprompted review
Bitesy logo

Reply from Bitesy

Hi there, Suja,

I apologize that the current offerings did not seem enticing enough at this price point. Your feedback has been passed along.

Best wishes,
Bitesy Team

Advertisement
Rated 5 out of 5 stars

Simple Steps Big Change

Very easy process. I felt more confident after following the plan for a short time.

June 2, 2026
Unprompted review
Bitesy logo

Reply from Bitesy

Hi there,

Thank you for the great review!

Best wishes,
Bitesy Team

Rated 5 out of 5 stars

My Phone Became My Classroom

I used to scroll mindlessly on my phone. Now I use that same time to grow. The lessons fit perfectly into my daily routine and the progress I made showed up in every real life conversation I had.

June 3, 2026
Unprompted review
Bitesy logo

Reply from Bitesy

Hi there,

Thank you for the great review!

Best wishes,
Bitesy Team

Rated 1 out of 5 stars

Advertisement for Bitesy is like a…

Advertisement for Bitesy is like a honey trap. None of the advertised content for improving English communication is included in the actual tutorial. It is a total lie, and Bitesy is using smart-looking but deceptive models to trap innocent people and siphon money from the card. We need to spread this deceptive act of Bitesy to the global public and prevent them from being victimised. I signed up for a 3-month program for my son, Nilesh, for 9.99USD, but after 10 minutes, an invoice appeared with an addition of 56.99USD for AI-Chat that I never requested. I immediately reported this discrepancy for the reversal of the payment, but no one is responding to my email. Hence, I request all netizens not to be victimised by Bitesy.com hereafter through online subscription in the name of speaking English like a native speaker.

June 24, 2026
Unprompted review
Bitesy logo

Reply from Bitesy

Hi there,

I'm sorry to hear about the unexpected and accidental purchase of the AI-Chat feature. Please get in touch with us at info@bitesy.org - that's where our support team is located.

Best wishes,
Bitesy Team

Rated 5 out of 5 stars

Exactly What I Needed

The process was simple and the guidance felt very personal. It helped me understand my communication style and gave me useful steps that made speaking feel easier and more natural.

June 8, 2026
Unprompted review
Bitesy logo

Reply from Bitesy

Hi there,

Thank you for the great review!

Best wishes,
Bitesy Team

Advertisement
Rated 5 out of 5 stars

Bitesy Actually Works

I told my frnd about this and she could not believe how much I had changed. My confidence in every conversation is on another level now and I am so glad I took that first step.

June 7, 2026
Unprompted review
Bitesy logo

Reply from Bitesy

Hi there,

Thank you for the great review!

Best wishes,
Bitesy Team

Rated 1 out of 5 stars

Don’t subscribe

Don’t subscribe. They are thieves. They will be taking multiple payments from your account

June 19, 2026
Unprompted review
Bitesy logo

Reply from Bitesy

Hi there, Linda,

I'm not sure what exactly happened, but I apologize for any confusion or frustration caused by this situation.

For assistance, please get in touch with us at info@bitesy.org

Best wishes,
Bitesy Team

Rated 5 out of 5 stars

Good For Remote Workers

Working from home made me less confident during video meetings. The practice sessions helped me communicate ideas more clearly without sounding rehearsed.

June 8, 2026
Unprompted review
Bitesy logo

Reply from Bitesy

Hi there,

Thank you for the great review!

Best wishes,
Bitesy Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look