We had a radiator develop a leak almost six years after purchase. We sent the original invoice details along with photos of the issue, and Josh replied promptly. An identical replacement has been ship... See more
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At BestHeating we help you stay toasty all winter and effortlessly cool all year. By thinking outside the flat white box, we empower your sense of style to take over. You can go modern, go classic, go vertical or go horizontal. You can go bright orange, subtle grey, matte black or chrome. Whatever shape or size you're looking for, we help you fill your home with beautifully designed heating, without breaking the bank. With fantastic customer feedback, industry leading product guarantees and fast delivery, trust the experts at BestHeating to help you find your home heating inspiration. We call it "heating made cooler".
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Arrived in good condition. Fine strong heavy radiator, just installed but haven’t used it yet
Reply from BestHeating Ireland
Products arrived on time and the order was complete and accurate.
Reply from BestHeating Ireland
It was a very easy going transaction and the product was exactly as promised in the ad. Delivery was quick as well. Good value for money both for the product and the service
Reply from BestHeating Ireland
Great service. Stephanie was a great help. She supplied link to the product I required. I placed the order.
Thanks Stephanie.👍👍
Reply from BestHeating Ireland
Reply from BestHeating Ireland
Reply from BestHeating Ireland
Easy to deal with and great communication. Daisy May in the customer service team helped me sort out an issue I had caused with my order. She was prompt and efficient.
Reply from BestHeating Ireland
I am very happy with the customer care and follow up from the staff at BestHeating Ireland, especially Amanda who took the time to ensure my delivery arrived. We had some complications due to a customs review and Amanda connected me with the relevant parties so that the issue was resolved. It was challenging but made better with the customer care I received. This is the second radiator we have purchased from BestHeating Ireland; and we bought again as the first product is excellent.
Reply from BestHeating Ireland
Damaged radiator arrived .sent photos via email . Customer service had responded in less than 12 hours with a replacement on the way .
Great service would definitely recommend.
Reply from BestHeating Ireland
My shopping experience with BestHeating was truly excellent.
The website is very easy to navigate and descriptions of the various radiators make it really easy to decide what will work best in different situations throughout the home.
The BTU Calculator is a brilliant addition too, as it takes all the guesswork out of buying. I was so pleased with that.
The amount of colours available is also a huge plus, especially in situations where standard white radiators just wouldn’t work. It’s great to be able to match one’s heating system with one’s decor.
The packaging and delivery service is amazing. I had my radiators in my home within two days of placing my order. Superbly packed and delivered by DHL for some and Dascher for the larger types I had ordered.
They appear to be a fabulous product. I am still waiting for them to be installed, as I am having a lot of reconstruction work done. I will create a further review on the heating quality when this is all finished and winter arrives yet again.
Reply from BestHeating Ireland
Shaunna was so prompt & thorough in following up my query
Reply from BestHeating Ireland
This was a very good company to deal with the lady in dealt with on the phone was most helpful went out of her way to advise me on what to order rad arrived on time and we are very happy with it very professional company thank you very much.
Reply from BestHeating Ireland
I must recommend Best Heating to anyone looking for radiators. Their customer service dealing with Kelly has being fantastic - responses have been so quick. Delivery is perfect. Will be ordering again when any more radiators need replacing
Reply from BestHeating Ireland
Reply from BestHeating Ireland
Very good quality radiators, delivered before expected date. Keenly priced.
Reply from BestHeating Ireland
The choice and variety of product offered by BestHeating is welcome in a market where heretofore heating options were limited tending to bland afterthought. Best Heating has transformed the experience. Descriptions are detailed, offering simple guidelines to measure the heating requirement of each space, to personalise through colour and design. The website is superb and I have found the service second-to-none - quick, efficient smooth and friendly. We are thrilled with the quality of our radiators and the timeline of delivery. Particular thanks to Kelly, Jack and Stephanie who really care about customer needs and offered excellent advice. It has been a pleasure ordering from bestheating.ie.
Reply from BestHeating Ireland
Stephanie was really helpful and responded promptly, managing my expectations on when my order will be delivered.
I am very happy to of received her help.
Reply from BestHeating Ireland
Excellent plug in horizontal radiator . Modern design and a great source of heat. Small size for a small kitchen. Speedy delivery service and an excellent product. Happy to repeat buy.
Reply from BestHeating Ireland
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