BestHeating Ireland Reviews 

3,265
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 316 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, modern designs, and the wide variety of heating options available for their homes. Consumers consistently note the prompt delivery times and the friendly, highly professional customer service team who readily resolve technical queries and replacement requests. Some reviewers were not happy with the external delivery service, noting frustrating issues with delayed schedules and couriers leaving heavy items outside on pallets without assistance. A few buyers also experienced occasional minor inconveniences such as missing installation parts or products occasionally arriving with small unexpected leaks.

What people talk about most

Product

Consumers find product to be positive, highlighting the great variety of colors and modern designs available.... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt shipping and secure packaging.... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with the materials and... See more

Service

Reviewers mention positive feedback about service, highlighting quick dispatch, excellent communication, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting that team members are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a radiator develop a leak almost six years after purchase. We sent the original invoice details along with photos of the issue, and Josh replied promptly. An identical replacement has been ship... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the electric stove that fits perfectly in our little fireplace. It’s elegant and heats up nicely and the false flames look quite genuine. Very happy with our purchase. Delivery was... See more

Company replied

Rated 5 out of 5 stars

well I didn't know it was coming,,( I just found the email in my spam.I never thought to look there) , I'm bed ridden , with a son who doesn't hear the door bell... anyway luckily for me the respons... See more

Company replied

Rated 5 out of 5 stars

I bought 5 Milano Tamara cast iron radiators and thermostatic valves /pipe kits from BestHeating Ireland.They look stunning and are very well made.I had a question about delivery and it was answered s... See more

Company replied



Company details

  1. Radiator Shop
  2. Heating Equipment Supplier
  3. Boiler and Heating Service

Written by the company

At BestHeating we help you stay toasty all winter and effortlessly cool all year. By thinking outside the flat white box, we empower your sense of style to take over. You can go modern, go classic, go vertical or go horizontal. You can go bright orange, subtle grey, matte black or chrome. Whatever shape or size you're looking for, we help you fill your home with beautifully designed heating, without breaking the bank. With fantastic customer feedback, industry leading product guarantees and fast delivery, trust the experts at BestHeating to help you find your home heating inspiration. We call it "heating made cooler".

Free Delivery

Fast & free standard delivery

At BestHeating we are committed to bringing our customers exceptional heating products at the best possible prices with no hidden extras. That's why we offer free delivery as standard.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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4.7

All reviews

(3,265)

296 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

The assistance I received from Jack was very professional. Jack guided me through my purchase and answered all my questions in a cordial and clear way.

September 2, 2026
Unprompted review
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review!

We are delighted to hear that Jack provided such professional and helpful assistance. It’s great to know he guided you through your purchase and answered all your questions clearly and cordially. We will be sure to pass your kind feedback on. Thank you for choosing us!

Kindest Regards,

Lauren

BestHeating IE

Rated 5 out of 5 stars

I contacted customer support when I…

I contacted customer support when I only received one of my items, (no fault of best heating, order was just split in delivery) Lea was honestly fantastic and communication was excellent! She followed up with me twice to ensure i was fully informed and again to confirm delivery. Highly recommend!!

September 1, 2026
Unprompted review
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you for your wonderful review!

We’re so pleased to hear Lea was able to assist and kept you fully informed throughout.

We’ll be sure to pass your lovely feedback on to her. Thank you for your recommendation, and we hope to welcome you back again soon!

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

Wide selection of products at good…

Wide selection of products at good prices.
Prompt communication and quick delivery. I would use the company again and would also recommend to others.

August 18, 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you for your fantastic feedback!

We’re delighted to hear you were happy with our product selection, prices, communication and delivery.

We really appreciate your recommendation and look forward to welcoming you back again!

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

Best service

Best service. Very good quality.

August 17, 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you for your kind feedback!

It’s great to know you were impressed with both the quality of your product and the service provided.

We really appreciate your support!

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

Good quality radiator with very fast…

Good quality radiator with very fast delivery. Would recommend.

August 17, 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you for your great review!

We're delighted to hear you're pleased with the quality of your radiator and our fast delivery.

We really appreciate your recommendation!

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

Radiators ordered and delivered within…

Radiators ordered and delivered within a few days saving about 30% in costs

August 17, 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you for your fantastic review!

We're delighted to hear your radiators arrived within just a few days and that you were able to make such a great saving.

We really appreciate your feedback and hope to welcome you back again soon!

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

Shipping and delivery on time

Shipping and delivery on time. Good cuality of items. Will purchase again.

August 6, 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Good morning,

Thank you for your lovely review!

We’re pleased to hear you were happy with the quality of your items and that your delivery arrived on time.

We really appreciate your support and look forward to welcoming you back again!

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

Good price and very fast shipping

Radiator was much cheaper than other sellers and was delivered in just a couple of days.

August 14, 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Good morning,

Thank you for your fantastic review!

We’re delighted to hear you were pleased with the great price and quick delivery of your radiator.

We really appreciate your feedback and hope you enjoy your purchase!

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you for your lovely review!

We’re delighted to hear you received good and quick service from our team.

We really appreciate you taking the time to share your feedback and hope you’re pleased with your purchase!

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

Great discount on heater

Great discount on heater. Quick delivery easy fitting

August 3, 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you for your fantastic review!

We’re delighted to hear you were pleased with the great discount on your heater, as well as the quick delivery and easy fitting.

We really appreciate you taking the time to share your experience and hope you enjoy your new heater!

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

Excellent service

Excellent service and the fire is perfect exactly how it looked online... the measurements they give are spot on....

Really finished the room with that warmth look and feel...

August 11, 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your review!

We are delighted to hear that the fire looks exactly as you expected and that the measurements were spot on. It’s wonderful to know it’s added that perfect warmth and finishing touch to your room.

We really appreciate your kind words and your support!

Kindest Regards,

Lauren

BestHeating IE

Rated 5 out of 5 stars

Website is easy to navigate and the…

Website is easy to navigate and the product arrived on time and looks great and works better than expected for an electric radiator, heat wise.

July 31, 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review!

We are delighted to hear that you found our website easy to navigate and that your radiator arrived on time. It is even better to know that you are impressed with how well it heats your space! We really appreciate your feedback and support and hope to be able to work with you again in the future.

Many thanks.

Lauren

BestHeating IE

Rated 5 out of 5 stars

Recommended

Easy website to navigate, had all the information I needed to make a purchase.
Item arrived quickly and would definitely use again.

July 29, 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review!

We are delighted to hear that you found our website easy to navigate and had all the information you needed. It is great to know your order arrived quickly too. We really appreciate your support and look forward to welcoming you back again!

Many thanks.

Lauren

BestHeating IE

Rated 5 out of 5 stars

Fast delivery

August 10, 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Good morning,

Thank you for your lovely review!

We’re delighted to hear you were pleased with the fast delivery.

We really appreciate your feedback and hope you enjoy your purchase! 😊

Kind regards,

Ellie

BestHeating IE

Rated 4 out of 5 stars
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you so much for your lovely review!

We’re really pleased to hear that you found our overall service brilliant.

We truly appreciate your feedback and your support! 😊

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

Super company

I contacted Jack at best heating in relation to a colour query and he kindly directed me to the sample box available for purchase. A suoer product which is absolutely brilliant to help before purchase.
Following this, i wished to purchase and Jack was so helpful getting this order set up for me.
Communication with this company is fantastic. Always clear.
Pur plumber directed us to Best heating and it is where I will turn to for future needs.
Jack was a pleasure to deal with and id happily recommend this company

August 19, 2026
Unprompted review
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review.

We’re delighted to hear that Jack was able to help with your colour query and make the ordering process so straightforward. It’s great to know you found our sample box useful too.

We really appreciate your kind words about our communication and service. We’ll be sure to pass your lovely feedback on to Jack. Thank you for choosing Best Heating, and we look forward to helping you again in the future!

Many thanks.

Lauren

BestHeating IE

Rated 5 out of 5 stars

I recommend the Company to anyone…

I recommend the Company to anyone interested in purchasing radiators

July 21, 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you for your kind recommendation!

We’re delighted to hear you were happy with your experience and would recommend us to others looking to purchase radiators.

We really appreciate your support and hope you enjoy your new radiators!

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

Excellent. Ordered and received in Ireland 2 or 3…

Ordered and received in Ireland 2 or 3 days later, excellent service. We also needed extra info and specs on the rads, Best heating emailed within 24 hours. Highly recommend.

July 31, 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you for your fantastic review!

We’re delighted to hear your order arrived in Ireland so quickly and that our team could provide the additional radiator information and specifications you needed.

It’s great to know you were happy with the service and we really appreciate your recommendation! 😊

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

I highly recommend BestHeating for…

I highly recommend BestHeating for their products, price and excellent customer service. I bought anthracite Milano radiators. They are beautiful, modern and very neat.

July 28, 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Good morning,

Thank you so much for your fantastic review!

We’re delighted to hear you’re pleased with your radiators and love their beautiful, modern design.

It’s also wonderful to hear you were happy with our prices, products and customer service.

We really appreciate your feedback and hope you continue to enjoy your new radiators!

Kind regards,

Ellie

BestHeating IE

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