Barbaradever Reviews 

246
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Considering 224 reviews, most reviewers were let down by their experience overall. Customers frequently complained that the delivered products looked completely different from the online advertisements and suffered from very poor quality materials and construction. Buyers also experienced major frustrations trying to secure proper refunds or navigating expensive international return processes back to overseas locations like China. Some reviewers were happy with their purchases, noting that certain items fit exceptionally well, felt comfortable, and closely matched the advertised pictures. Consumers additionally mentioned receiving orders that fully met expectations, praising the nice materials and expressing a clear willingness to shop here again.

What people talk about most

Product

Reviewers mention negative feedback about product quality and misrepresentation. Consumers report that items... See more

Quality

Consumers find quality to be disappointing, noting that items often use cheap polyester fabrics instead of... See more

Return policy

Customers consistently note negative experiences with the return policy, describing the process as very... See more

Order

Reviewers highlight deep disappointment regarding their order experiences, consistently reporting that items... See more

Refund

Clients share dissatisfaction with the refund process, highlighting difficulties in receiving full... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The dress is completely misrepresented, in style and fabric. Cheaply made and not what the photo shows. Intricate styling is fake. A print on flimsy, thin stretch poly. Total bait and switch, the ad r... See more

Rated 1 out of 5 stars

This is a China based company that will not provide a return and refund as indicated on their website. The quality of the clothes are poor. They show the clothes as branded and labeled and they are no... See more

Rated 1 out of 5 stars

Awful. Item looked quilted but was just a stamped print on awful fabric. Went back to website after and noticed that many of the explanations did not include what fabric they were made of. Great com... See more

Rated 1 out of 5 stars

The company makes returns or exchanges very difficult. The items I received, one was the wrong color and the fit too large. I reached out by email because that's the only way to request returns/exch... See more


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1.5

Bad

TrustScore 1.5 out of 5

246 reviews

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1.5

All reviews

(246)

246 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolute joke

Absolute joke! THERE ARE NO RETURNS!!
I would absolutely avoid this site. I am stuck with shoes that are too big and am not able to return them. Site is making VERY false claims about easy returns.

September 6, 2026
Unprompted review
Rated 4 out of 5 stars

I bought the Anna

I bought the Anna, a-symmetrical dress in green.
It is pretty, but not the quality I expected.
The material is just a stretchy knit.
The gathering is only on the front and there isn’t any in the back of the dress like the pictures.
The sleeves and hem are only surged and not a nice finished hem.
I am going to keep the dress and wear it, it’s just not the quality I was hoping for.

August 24, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t do it!

Don’t do it! The site is new yet they claim they are having a 20th Anniversary Sale! The site says returns are “easy” but when I tried, it was anything but! They offered me just a discount on more of their stuff. That’s not a refund! They claimed they had to angree to provide a refund (never going to happen!) and that I needed to mail their junk back to China and pay all the tariffs.
Avoid this company.
Val M.

August 9, 2026
Unprompted review
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Rated 1 out of 5 stars

Don't buy

If I could leave less than 1 star I would. The business is not in Boston. It is in China. The quality of their items is terrible. The item you receive does not match the picture you ordered. You can't return for full refund without sending the item to China and paying the shipping. If you purchase, use a good credit card which will fight to get your money back. DON'T BUY FROM THEM!!!!

August 7, 2026
Unprompted review
Rated 1 out of 5 stars

Barbara Dever stole my money !

I am afraid I just lost 53.00!! I ordered a dress and then change my mind so I sent them an email at their email address asking for a refund and cancel my order. In fact I sent 15 emails yesterday and I have not received one response from them on their storefront, it says customer service 24 hours a day seven days a week that's a lie. . in fact, if I don't hear from them today or the next day, I'm gonna go ahead and make a complaint with the Federal Trade Commission because I don't like having my hard earned many stolen from me from scammers like these people from China. It's all a big scam.

September 4, 2026
Unprompted review
Rated 1 out of 5 stars

I was very disappointed with the quality of the product.

I was very disappointed with the quality of the item I ordered from this company (Elegant Sage Green Sandals × 1)

The shoes arrived damaged because they were shipped tightly wrapped in plastic rather than in a box. Additionally, the overall quality of the material is extremely poor, and the strap holes at the ankle are punched unevenly and off-center. There is also a strong chemical odor coming from the product. This is business is advertised as a boutique in California, the product and packaging quality appears to be from the a very low quality mass produced product from out of the country. The price did not align with that!

I will say the communication during the shipping process was good (shipment updates but it was mainly aimed at trying to get me to purchase more with discount codes). It took almost a month to receive the delivery from one state over. Be aware as this shop is not what it advertises.I’ve requested a full refund and paid shipping to return the product.

September 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Loving This!!!!

I absolutely love my bracelet! It is absolutely lovely. It is very well made and the stones that were used seem to be high quality. I have received many compliments on it.

September 1, 2026
Unprompted review
Rated 1 out of 5 stars

The site is a scam

It doesn’t require even a star at all. THE shoes they sent me were so atrocious did not look like the ones I ordered. Tried to contact them three times. Nothing BEWARE!!!. Do not order anything from this company.

August 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Worse customer service ever

Worse customer service ever. Be sure to read their refund policy prior to buying something, they make it very difficult to get your money back. it's much easier ordering from TEMU, they have almost the same clothing at a fraction of the price.
I'm going to say it like it is, poor, poor customer service!!!

August 23, 2026
Unprompted review
Rated 1 out of 5 stars

False Advertising, Inability to reach company, No refunds!

I ordered and received two items from Barbara Dever. Both are not as represented in on-line catalog; material is cheap nylon, with very poor hemming. outfits do not hang well when on. I have tried multiple times to reach the company to facilitate a return, but have received NO response to my emails, and no refund! I would definitely not recommend this company, nor will I order from them again. I wish I had read the reviews before ordering.

August 17, 2026
Unprompted review
Rated 1 out of 5 stars

I wish I could give them zero stars

I wish I could give them zero stars. My items arrived and looked nothing like the pictures. They are stating that in order to receive a full refund I need to pay for shipping back to China, which will cost more than my original order. Stay far away from this company. They are scamming people and are sending absolute trash in the mail.

September 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Ordered a pair of shoes

Ordered a pair of shoes, shipping time was not actually terrible, however they were too large.
Site states easy returns, BS!!! They told me to give the too large shoes to a friend or donate and a smaller size would be shipped and I would only have to pay the shipping cost. Never happened. I emailed many times, and never was shipped the new size.

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

Returns are difficult

Returns are difficult. The product is expensive and didn’t fit and I’m still trying to get them to initiate a return or refund. Stores like this make me not want to shop here again

August 31, 2026
Unprompted review

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