The dress is completely misrepresented, in style and fabric. Cheaply made and not what the photo shows. Intricate styling is fake. A print on flimsy, thin stretch poly. Total bait and switch, the ad r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
ChatGPT says do not buy from this company total scam!
I’m still waiting for my refund they can’t tell me what credit card my refund was put on I ordered something back in June. This is a total bullshit scam company. I even ChatGPT it and said “do not buy from this company!”
Absolute joke
Absolute joke! THERE ARE NO RETURNS!!
I would absolutely avoid this site. I am stuck with shoes that are too big and am not able to return them. Site is making VERY false claims about easy returns.
Love my new sized dress
Love my new sized dress. Great dress. Love the colors and way it compliments my body. Thank you so much.
I bought the Anna
I bought the Anna, a-symmetrical dress in green.
It is pretty, but not the quality I expected.
The material is just a stretchy knit.
The gathering is only on the front and there isn’t any in the back of the dress like the pictures.
The sleeves and hem are only surged and not a nice finished hem.
I am going to keep the dress and wear it, it’s just not the quality I was hoping for.
Don’t do it!
Don’t do it! The site is new yet they claim they are having a 20th Anniversary Sale! The site says returns are “easy” but when I tried, it was anything but! They offered me just a discount on more of their stuff. That’s not a refund! They claimed they had to angree to provide a refund (never going to happen!) and that I needed to mail their junk back to China and pay all the tariffs.
Avoid this company.
Val M.
Very disappointed in the fabric of the…
Very disappointed in the fabric of the blouse. Expected cotton feel instead of this silky feel. The fabric doesn’t match the design at all. Country and cotton should go together. Cute design though.
Don't buy
If I could leave less than 1 star I would. The business is not in Boston. It is in China. The quality of their items is terrible. The item you receive does not match the picture you ordered. You can't return for full refund without sending the item to China and paying the shipping. If you purchase, use a good credit card which will fight to get your money back. DON'T BUY FROM THEM!!!!
Barbara Dever stole my money !
I am afraid I just lost 53.00!! I ordered a dress and then change my mind so I sent them an email at their email address asking for a refund and cancel my order. In fact I sent 15 emails yesterday and I have not received one response from them on their storefront, it says customer service 24 hours a day seven days a week that's a lie. . in fact, if I don't hear from them today or the next day, I'm gonna go ahead and make a complaint with the Federal Trade Commission because I don't like having my hard earned many stolen from me from scammers like these people from China. It's all a big scam.
I was very disappointed with the quality of the product.
I was very disappointed with the quality of the item I ordered from this company (Elegant Sage Green Sandals × 1)
The shoes arrived damaged because they were shipped tightly wrapped in plastic rather than in a box. Additionally, the overall quality of the material is extremely poor, and the strap holes at the ankle are punched unevenly and off-center. There is also a strong chemical odor coming from the product. This is business is advertised as a boutique in California, the product and packaging quality appears to be from the a very low quality mass produced product from out of the country. The price did not align with that!
I will say the communication during the shipping process was good (shipment updates but it was mainly aimed at trying to get me to purchase more with discount codes). It took almost a month to receive the delivery from one state over. Be aware as this shop is not what it advertises.I’ve requested a full refund and paid shipping to return the product.
Loving This!!!!
I absolutely love my bracelet! It is absolutely lovely. It is very well made and the stones that were used seem to be high quality. I have received many compliments on it.
I like the clothes
I like the clothes. I was disappointed in the fabric of the blouse I purchased but it still looks nice on
The site is a scam
It doesn’t require even a star at all. THE shoes they sent me were so atrocious did not look like the ones I ordered. Tried to contact them three times. Nothing BEWARE!!!. Do not order anything from this company.
Awful cheap icky fabric and small size. NO RETURNS!!!
Terrible!
Long delivery time, awful quality and bad fit. Worst? NO RETURNS!!!
Worse customer service ever
Worse customer service ever. Be sure to read their refund policy prior to buying something, they make it very difficult to get your money back. it's much easier ordering from TEMU, they have almost the same clothing at a fraction of the price.
I'm going to say it like it is, poor, poor customer service!!!
Not even a 1 star company
Not even a 1 star company. So not buy they lie, cheat, and steal your money
False Advertising, Inability to reach company, No refunds!
I ordered and received two items from Barbara Dever. Both are not as represented in on-line catalog; material is cheap nylon, with very poor hemming. outfits do not hang well when on. I have tried multiple times to reach the company to facilitate a return, but have received NO response to my emails, and no refund! I would definitely not recommend this company, nor will I order from them again. I wish I had read the reviews before ordering.
I wish I could give them zero stars
I wish I could give them zero stars. My items arrived and looked nothing like the pictures. They are stating that in order to receive a full refund I need to pay for shipping back to China, which will cost more than my original order. Stay far away from this company. They are scamming people and are sending absolute trash in the mail.
Ordered a pair of shoes
Ordered a pair of shoes, shipping time was not actually terrible, however they were too large.
Site states easy returns, BS!!! They told me to give the too large shoes to a friend or donate and a smaller size would be shipped and I would only have to pay the shipping cost. Never happened. I emailed many times, and never was shipped the new size.
Returns are difficult
Returns are difficult. The product is expensive and didn’t fit and I’m still trying to get them to initiate a return or refund. Stores like this make me not want to shop here again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.