Nebula Reviews 

17,365
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 10,441 reviews, reviewers overwhelmingly had a great experience with this company. Customers deeply appreciate the compassionate guidance, warm personal approach, and remarkably accurate insights provided by the advisors during their daily sessions. People frequently mention that the staff is very polite, exceptionally easy to talk to, and consistently quick to deliver meaningful answers. However, some customers also noted that waiting around for replies can consume precious minutes because advisors take extra time to type out detailed responses. A few other people also felt that customer support was completely unhelpful when attempting to resolve frustrating billing problems and missing account credits.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting insightful daily horoscopes and... See more

Staff

Reviewers mention positive feedback about staff, consistently describing advisors as amazingly empathetic,... See more

Response time

Customers consistently note positive experiences with response time, frequently praising fast replies and... See more

Customer service

Customers had positive experiences with customer service, highlighting that advisors made them feel heard,... See more

Service

Clients share satisfaction regarding the service, noting that advisers and psychics provide fast, accurate,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

i signed up for Nebula a few weeks ago and the daily horoscope stuff has been surprisingly on point for me so far. readings are short enough that i actually read them and nothing weird happened with t... See more

Company replied

Rated 5 out of 5 stars

I really enjoyed my reading. The psychic was warm, genuine and easy to talk to, and I felt really comfortable during the session. Some of the things that came through really resonated with what I’ve b... See more

Company replied

Rated 5 out of 5 stars

I had such a wonderful experience! The reading was insightful, comforting, and surprisingly accurate. I felt heard and understood throughout the entire session, and the guidance I received gave me a... See more

Company replied

Rated 5 out of 5 stars

I asked the question in fullness did not leave any information out. The psychic quickly read it and responded with a sincere and accurate answer. In which I have already felt.

Company replied


Company details

  1. Psychic
  2. also in
  3. Astrologer
  4. Fortune Telling Service
  5. Spiritist Center

Written by the company

If you are searching for something real in a digital world, Nebula: Spiritual Guidance Space is here for you. We are your personal space for grounded wisdom, designed to help you foster genuine connection — in life, love, and within yourself. Meeting you where you are, whether you need a daily ritual to find focus or a deep conversation with a trusted advisor to navigate a big change, our tools adapt to fit your life naturally. Instead of one-size-fits-all advice, we provide a meaningful, evolving toolkit that supports every step of your inner growth. We invite you to read our Nebula reviews to see how millions of people use this space to find clarity and confidence. We are here to help you find your own path to self-discovery. If you need any help, please try to find the answer in our Help Center https://help.answers-365.com/hc/en-us, or please contact our Support Team at support-trustpilot@asknebula.com


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

17K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(17,365)

8,961 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The response time and information given

The response time and information given

September 20, 2026
Nebula logo

Reply from Nebula

Hi Tom,

Thank you for sharing your feedback.

We’re glad to hear that the response time and information provided stood out to you. We hope the guidance felt helpful and gave you the clarity you needed.

If you ever need assistance or have any questions, feel free to reach out to us at support-trustpilot@asknebula.com.

Trust in the journey,
Nebula

Rated 1 out of 5 stars

Awful company awful app

Awful company awful app, took money and a BIG FAT NOTHING do not trust this site

September 19, 2026
Unprompted review
Nebula logo

Reply from Nebula

Hi Jo,

Thank you for sharing your feedback.

We’re sorry to hear that you paid but did not receive what you expected. That is not the experience we want you to have, and we’d like to review what happened with your purchase and access.

Please reach out to us at support-trustpilot@asknebula.com so we can check your case and assist you further.

Guiding you toward clarity,
Nebula

Rated 4 out of 5 stars

overall good

September 18, 2026
Nebula logo

Reply from Nebula

Hi Pedro,

Thank you for sharing your feedback! We’re glad to hear that your overall experience with Nebula has been a positive one, and we really appreciate you taking the time to let us know.

If there’s anything we could do to make your experience even better, feel free to share it with us at support-trustpilot@asknebula.com.

Enjoy your journey,
Nebula

Rated 5 out of 5 stars

Kinda give me a hope on life I think…

Kinda give me a hope on life I think it’s a rather good app to get some light

September 19, 2026
Nebula logo

Reply from Nebula

Hey,

Thank you for sharing this with us! We’re really happy to hear that Nebula has brought you some hope and a little more light when you needed it. Knowing the experience has had a positive impact means a lot to us.

If you ever want to share more or need any support, you can reach us at support-trustpilot@asknebula.com.

Let your own light guide you,
Nebula

Rated 4 out of 5 stars

Feel like it's great and all just a…

Feel like it's great and all just a little expensive 50 credits a minute I can only afford a couple minutes at a time and can't get much info out in that time!!! But happy with the guy that is reading for me

September 19, 2026
Nebula logo

Reply from Nebula

Hi Sabrina,

Thank you for sharing this with us! We’re really glad you’re happy with your advisor and that the reading feels right for you. At the same time, we understand how the credit cost can make it difficult to have enough time to get all the insight you’re looking for, and we truly appreciate you pointing that out.

If you’d like to share more about what would make the experience feel better for you, please reach us at support-trustpilot@asknebula.com — we’re always listening.

Keep listening inward,
Nebula

Rated 5 out of 5 stars

Very informative great servious and…

Very informative great servious and very curtious

September 19, 2026
Nebula logo

Reply from Nebula

Hi,

Thank you so much for your kind words! We’re delighted to hear that you found the experience informative and that the service felt courteous and supportive. Your feedback truly means a lot to us.

If you ever need anything, you can always reach us at support-trustpilot@asknebula.com.

With gratitude for your journey,
Nebula

Rated 5 out of 5 stars

Very informative

Very informative

September 19, 2026
Nebula logo

Reply from Nebula

Hi Jane,

Thank you so much for your lovely feedback! We’re glad to hear you found the experience informative and helpful.

If you ever have any questions or would like to share more, you can always reach us at support-trustpilot@asknebula.com.

You’re already on your way,
Nebula

Rated 4 out of 5 stars

tarot session

Good tarot session, adviser was nice. Just wish credits lasted a bit longer

September 16, 2026
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Reply from Nebula

Hi Sammy,

Thank you for sharing your experience! We’re glad you enjoyed your tarot session and had a positive interaction with your advisor. We also appreciate your feedback about the credits lasting longer — it’s helpful to know what could make the experience feel even better.

If you’d like to share more, you can always reach us at support-trustpilot@asknebula.com.

Keep growing at your pace,
Nebula

Rated 5 out of 5 stars

Very straight to the point loved that I…

Very straight to the point loved that I didn’t have to say anything for her to pick up on things. She responded fairly quick.

September 19, 2026
Nebula logo

Reply from Nebula

Hi Andrea,

Thank you for sharing this! We’re so glad the reading felt direct and intuitive, especially that she was able to pick up on things without you having to explain much. It’s wonderful to hear she also responded quickly and fairly.

If you ever need anything, you can always reach us at support-trustpilot@asknebula.com.

Grateful to share this path with you,
Nebula

Rated 1 out of 5 stars

Nebula is a scam

Nebula is a scam, they start gently with £1 then 2.99, 4.99 , 9.99 and from then they psychic or whatsoever they call themselves disappears and then they begin taking money from your account. They give no reasonable readings . I was curious hence why I decided to visit the site . Don’t waste your time and money.

September 17, 2026
Unprompted review
Nebula logo

Reply from Nebula

Hi Halima,

Thank you for sharing your experience. We’re sorry that the charges you encountered, along with advisors becoming unavailable and the readings not meeting your expectations, left you feeling this disappointed and distrustful of Nebula. We’d like the opportunity to look into what happened and address your concerns properly.

Please contact us at support-trustpilot@asknebula.com with the details linked to your account so our team can review your case carefully and help with the charges and your overall experience.

Holding space for your journey,
Nebula

Rated 5 out of 5 stars

The app updated and now interface is…

The app updated and now interface is cleaner. Good horoscope quality overall.

September 18, 2026
Nebula logo

Reply from Nebula

Hello Carmelo,

It's nice to hear that the updated interface feels cleaner and easier to navigate, and that you’ve been enjoying the overall quality of the horoscopes. It’s great to know the changes have made your experience with Nebula feel more enjoyable. Thank you for taking the time to share your feedback!

If you ever need assistance, please reach out to support-trustpilot@asknebula.com.

Trust in what feels right,
Nebula Team

Rated 5 out of 5 stars

Love

It gives me hope

September 19, 2026
Nebula logo

Reply from Nebula

Hi there,

Thank you for sharing! We’re so glad to hear that your experience has given you a sense of hope. Sometimes having a moment to pause, reflect, and look at things from a new perspective can mean so much. Thank you for sharing your kind words and for letting us be part of that experience.

If you ever need assistance, please reach out to support-trustpilot@asknebula.com.

Trust in the journey,
Nebula Team

Rated 3 out of 5 stars

Amazing Reader. Hate Nebula's Payment Structure.

I hate the payment structure of nebula and how spending a lot of money doesn't seem to buy you that much time. But the lady I did get to speak with seemed lovely and honest even if the info I was getting was hard to hear. I appreciated her advice as well. I just wish the payment structure was set up completely different and a lot more affordable. It adds up very quick.

September 17, 2026
Nebula logo

Reply from Nebula

Hello Natasha,

We really appreciate you sharing such thoughtful and honest feedback. We’re glad the advisor you connected with came across as kind, honest, and supportive, especially when some of the things discussed were difficult to hear. At the same time, we completely understand your frustration with the cost and how quickly the expense can add up.

Your feedback about the payment structure and affordability is important to us, and we appreciate you taking the time to explain how it affected your experience. If you’d ever like to share more, please reach out to us at support-trustpilot@asknebula.com.

Grateful to share this path with you,
Nebula Team

Rated 3 out of 5 stars

Costs too much and they take too long…

Costs too much and they take too long to get a clear answer

September 19, 2026
Nebula logo

Reply from Nebula

Hi Iain,

We understand how frustrating it can be when the cost feels too high, and you’re waiting longer than expected to get the clear answer you’re looking for. We’re sorry the experience left you feeling this way, and we genuinely appreciate you taking the time to share this feedback.

If you’d like to tell us more about your experience, please reach out at support-trustpilot@asknebula.com so we can better understand your concerns.

Guiding you toward clarity,
Nebula Team

Rated 5 out of 5 stars

Great experience

It was a great experience. My questions were answered quickly and with care.

September 3, 2026
Nebula logo

Reply from Nebula

Hello Ellie,

We truly appreciate you taking the time to share this lovely feedback. We’re so glad to hear you had such a great experience! It means a lot to know your questions were answered quickly while still receiving the care and attention you were looking for.

If you ever need assistance, please reach out to support-trustpilot@asknebula.com.

Grateful for you,
Nebula Team

Rated 5 out of 5 stars

response time

response time

September 18, 2026
Nebula logo

Reply from Nebula

Hi Liv,

Thank you for sharing your feedback.

We’re glad to hear that the response time stood out to you. We know timely guidance matters, so it’s great to know your experience felt smooth and helpful.

If you ever need assistance or have any questions, feel free to reach out to us at support-trustpilot@asknebula.com.

Trust in the journey,
Nebula

Rated 5 out of 5 stars

Reading

Didn`t expect much but the compatibility reading was surprisingly accurate and fast. I like it!

September 13, 2026
Nebula logo

Reply from Nebula

Hi Susan,

Thank you so much for your review.

We’re glad to hear that the compatibility reading was fast and surprisingly accurate for you. It’s wonderful to know the experience turned out better than expected.

If you ever need assistance or have any questions, feel free to reach out to us at support-trustpilot@asknebula.com.

Trust in the journey,
Nebula

Rated 5 out of 5 stars
Nebula logo

Reply from Nebula

Hi Maria,

Thank you for sharing your kind feedback.

We’re happy to hear that your reading felt accurate and that you had a great experience with the psychics on Nebula.

If you ever need help or have any questions, you can always contact us at support-trustpilot@asknebula.com.

Let your path feel clear and calm,
Nebula

Rated 5 out of 5 stars

Thank you for being there for me when I…

Thank you for being there for me when I needed it.

September 18, 2026
Nebula logo

Reply from Nebula

Hi Melissa,

Thank you so much for your review.

We’re grateful to know that Nebula was there for you when you needed support. It means a lot to hear that your experience felt helpful at the right moment.

If you ever need assistance, feel free to reach out to us at support-trustpilot@asknebula.com.

Holding space for your journey,
Nebula

Rated 1 out of 5 stars

Customer service not helpful

So I got a reading by a pyschic name MysticVKS on nuebela one he acted like he didn't want to give me a full reading and left the subjects out I clearly lost money getting readings from this company but im not anymore and customer service is not helpful. this is for public interest be careful or you to will lose money the only real person is God and answers all questions perfectly.

September 15, 2026
Unprompted review
Nebula logo

Reply from Nebula

Hi Teri,

Thank you for sharing your feedback.

We’re sorry to hear that your reading with MysticVKS felt incomplete and that your experience with support did not feel helpful. We understand how frustrating it can be when you pay for guidance and do not feel that your questions were properly addressed.

We would like to review your chat and better understand what happened. Kindly reach out to us at support-trustpilot@asknebula.com so we can assist you further.

Guiding you toward clarity,
Nebula

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