I liked your employee, he was very helpful explaining options and about things that helped me understand how the business works. He was vary professional and courteous. Do believe he overlooked spr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I like to interact verbally with the person who sprays outside my home so I know what to look for before it comes a problem. Inside my home is not a problem as I can follow him while he spraying abo... See more
Company replied
Every technician that has come to my house has been very kind and respectful. They spray my interior where I ask them to. We talk about what needs to be done on the exterior, but I do not watch them... See more
Company replied
I have always had good experiences with the tech that come out to service my property. But you only give same day contact and service. I would like an email at least 2 days before so I can make arra... See more
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Company details
- #2 of 5 best companies in Pest Control Service
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
United States
- (385)273-0026
- aptivepestcontrol.com
We overthink pests so you don't have to.
4.4
Excellent
39K reviews
Asks customers to review
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Poorly Serviced
I sent an email telling Aptive that I needed inside service however inside service was not done. So I have to live w/ that decision
July 15, 2026
Reply from Aptive Pest Control
Hi Marcus,
Thank you for bringing this to our attention. We're sorry to hear your request for interior service was overlooked. We understand how frustrating it is when you communicate your needs ahead of time and they aren't addressed during your visit.
Please reach out to socialmedia@goaptive.com directly with your account information so we can review your request and arrange a complimentary reservice to complete the interior treatment. We appreciate the opportunity to make this right. We've got this handled.
-Jasmine, Aptive Care Team
Easy communication and they are doing…
Easy communication and they are doing what they we’re hired for.
July 15, 2026
Reply from Aptive Pest Control
Hi Bob,
Thank you for your kind feedback! We're delighted to hear you've found it easy to communicate with our team and that we're delivering the service you expected. Providing reliable pest protection and a great customer experience is what we strive for every day. Thank you for choosing Aptive to help protect your home. We've got this handled!
-Jasmine, Aptive Care Team
Don’t recommend
I signed up with Aptive because the offer sounded like a good deal, but I was very clear from the beginning that mosquitoes were my main concern. I specifically explained that several surrounding homes have pools and asked how effective the treatment could realistically be with standing water nearby. I was assured that it would still work.
Unfortunately, after several treatments and even a re-service, I noticed no improvement. Based on my personal experience, I believe Aptive is selling a service that simply does not work for mosquitoes. Even on the same day my property was treated, I would sit outside and immediately have four or five mosquitoes around me and biting me. I continued getting bitten and also continued seeing other pests, including roaches.
I do want to be fair and say that the technicians who came to my home were always friendly, professional, and kept me informed about what they were doing. My issue is not with them personally. However, the mosquito traps were never emptied, refilled, or properly maintained, so there were clearly parts of the service that were being overlooked. That made me question how thorough and effective the overall treatment plan really was.
My biggest issue, however, was the customer service I received when I tried to cancel.
A representative texted me at 5:04 a.m. Los Angeles time, then only three minutes later sent another message saying, “Since I did not receive any response…” and proceeded with closing my account and discussing the termination fee. How could I possibly have been expected to respond within three minutes at five in the morning? They have my address and should know what time zone I am in. That interaction was incredibly unprofessional and dismissive.
Instead of genuinely addressing why the service was not working, the focus immediately shifted to the contract, the $199 termination fee, and trying to sell me another service visit. Even after I explained everything repeatedly, I received generic and scripted responses rather than an actual solution.
I also reached back out to the sales representative who originally sold me the service and shared how disappointed I was with the customer service. I even sent him screenshots of the interaction, but he never responded to me again.
The deal may sound appealing when they come to your door, but carefully read the agreement before signing. You may be locked into a long contract even when the service is not producing results. Based on the lack of effectiveness and the way I was treated when I raised legitimate concerns, I cannot recommend Aptive.
July 8, 2026
Reply from Aptive Pest Control
Hi Glenda,
Thank you for taking the time to share such a detailed account of your experience. We're truly sorry to hear that we fell short of your expectations. We understand how frustrating it is when mosquito activity continues after multiple treatments, especially when that was the primary reason you enrolled in our service. We also appreciate your recognition of our service professionals and are sorry to hear that the maintenance of your mosquito traps and the overall results did not reflect the level of service you expected.
We're equally sorry to hear about your experience with our customer service team and the communication surrounding your cancellation request. We understand why the timing of those messages and the responses you received left you feeling frustrated and unheard.
We'd appreciate the opportunity to review your account, the services performed, and your interactions with our team. Please reach out to socialmedia@goaptive.com directly with your account information so our leadership team can thoroughly investigate your concerns and work toward a fair resolution. Thank you for bringing this to our attention. We've got this handled.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control
Hi Mike,
Thank you for your wonderful feedback! We're delighted to hear Aaron provided efficient, knowledgeable service while making the most of your time. We'll be sure to share your kind words with Aaron and the team. Thank you for choosing Aptive to help protect your home. We've got this handled!
-Jasmine, Aptive Care Team
Not happy
They show up at my house without me being there and without my pets being inside. I still have the black ants which I told them to eliminate and now I have a yellow jacket nest somewhere in my front yard and I really need it eliminated. I need them to let me know when they are coming instead of calling me early in the morning when I’m still in bed I need someone to reach out to me the day before and plan a time
July 12, 2026
Reply from Aptive Pest Control
Hi Crystal,
Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating it is to continue dealing with black ants and a yellow jacket nest while also not receiving the communication you were expecting before your service visits. We understand the importance of making sure you're home so your pets can be safely inside during treatment.
We'd appreciate the opportunity to review your account, your notification preferences, and the pest concerns you've described. Please reach out to socialmedia@goaptive.com directly with your account information so we can arrange a reservice, address the ant and yellow jacket activity, and work with our local team to improve communication for future visits. Thank you for bringing this to our attention. We've got this handled.
-Jasmine, Aptive Care Team
Nice guys doing the work, customer service is terrible
The service providers who came out to my house were very nice and did a fine job. When I wanted to cancel my services, they made it nearly impossible to close my account. I called about a week before my contract was up and was not allowed to cancel with the date of my contract being up without being charged. I then called back after the date my contract was up and they then said that my next service date was at the end of the month and they were refusing to cancel prior to that. I told them I did not want to continue my services and did not want my last service performed, that I wanted to just cancel my account and that I had fulfilled my commitment of my contract. When they asked my reason for cancelling, I just said I did not want to give a reason and I was told to call back when I had a reason that I was giving them for cancelling.
So, even though the guys who came out were really nice and did a good job, the corporation is not friendly.
Support a local company and you will probably get better customer service.
July 22, 2026
Unprompted review
Reply from Aptive Pest Control
Hi Jamie,
Thank you for taking the time to share your experience. We're glad to hear our service professionals provided friendly, quality service during your visits, but we're very sorry to hear your cancellation experience left you feeling frustrated. We understand how disappointing it is when the process doesn't go as expected, especially after you believed you had fulfilled your agreement.
We'd appreciate the opportunity to review your account, the timing of your cancellation request, and the interactions you had with our team. Please reach out to socialmedia@goaptive.com directly with your account information so our leadership team can investigate what occurred and work toward an appropriate resolution. Thank you for bringing this to our attention. We've got this handled.
-Jasmine, Aptive Care Team
Disappointed with the service
I have gotten 4 treatments already and have seen no difference and the reason im not seen a difference is because I signed up for the service for mosquitos and I found out that the last 3 treatments that were done were not for mosquitos. So n im still dealing with the problem.
July 15, 2026
Reply from Aptive Pest Control
Hi Adrian and Clara,
Thank you for bringing this to our attention. We're sorry to hear about your experience and understand how frustrating it must be to continue dealing with mosquitoes after several treatments, especially after learning that your last three services did not include the mosquito treatment you expected.
We'd appreciate the opportunity to review your account and determine what happened. Please reach out to socialmedia@goaptive.com directly with your account information so we can investigate your service history, make sure your mosquito treatment is included moving forward, and work toward a resolution. Thank you for giving us the opportunity to get this handled.
-Jasmine, Aptive Care Team
Experience was good.I was away and…
Experience was good.I was away and conversed with the tech.
July 22, 2026
Reply from Aptive Pest Control
Hi Elmer,
Thank you for your feedback! We're glad to hear you had a positive experience. It's great to know you were able to stay connected with your service professional even while you were away. Providing clear communication and dependable service is important to us. Thank you for choosing Aptive to help protect your home. We've got this handled!
-Jasmine, Aptive Care Team
Great company
Great company. Great communication and professionalism. They always tell me when they’re coming and send me pictures and explanation of what they did at the end. Very happy.
July 21, 2026
Reply from Aptive Pest Control
Hi Vanessa,
Thank you for your wonderful feedback! We're delighted to hear you've had such a positive experience with Aptive. It's great to know you appreciate our communication, professionalism, and the detailed service updates with photos after each visit. We believe keeping our customers informed is an important part of providing exceptional service, and we're thrilled to know it's made a difference. Thank you for choosing Aptive to help protect your home. We've got this handled!
-Jasmine, Aptive Care Team
Javon did a wonderful job of treating…
Javon did a wonderful job of treating both the inside and outside of my house. He made sure to wipe out any area that might lead to more insect infestation. Would highly recommend his services to anyone!
July 22, 2026
Unprompted review
Reply from Aptive Pest Control
Hi Danyaal,
Thank you for your wonderful feedback! We're thrilled to hear Javon provided such thorough service by treating both the inside and outside of your home and taking the time to address areas that could contribute to future pest activity. We'll be sure to share your kind words with Javon and the team. We truly appreciate your recommendation and thank you for choosing Aptive to help protect your home. We've got this handled!
-Jasmine, Aptive Care Team
I was promised award-winning service…
I was promised award-winning service when I signed up with Aptive Pest Control, but unfortunately, that was not my experience. The company failed to provide the services promised, yet continued billing me as an active customer.
When I brought these concerns to management’s attention, I was disappointed by the lack of accountability and the unwillingness to address the issue or make things right. A company’s true commitment to customer service is shown by how it handles problems, and Aptive did not meet that standard.
Based on my experience, I would not recommend using this company. I encourage others to carefully consider their options before signing up for their services.
February 22, 2026
Unprompted review
Reply from Aptive Pest Control
Hi Karen,
Thank you for taking the time to share your experience. We're truly sorry to hear that we didn't deliver the level of service you expected or the experience we strive to provide. We understand how frustrating it is to feel that the services promised were not completed and that your concerns were not resolved to your satisfaction.
We'd appreciate the opportunity to make this right. Please reach out to socialmedia@goaptive.com directly with your account information so our leadership team can review your service history, investigate what occurred, and work toward a fair resolution. Thank you for bringing this to our attention. We've got this handled.
-Jasmine, Aptive Care Team
They do what they say!
Aptive shows up on time. They communicate well. And the pest service they've been providing is working!
July 17, 2026
Reply from Aptive Pest Control
Hi Terri,
Thank you for your wonderful feedback! We're delighted to hear you've had a positive experience with Aptive. Knowing our team arrives on time, communicates well, and most importantly, that you're seeing results from your pest control service means a great deal to us. We truly appreciate your trust and thank you for choosing Aptive to help protect your home. We've got this handled!
-Jasmine, Aptive Care Team
I would recommend your company to…
I would recommend your company to anyone, years and years i would not go ouside, I would get so many bites, up all night itching, you guys came in and honestly I have had no bites, cannot believe the difference !!!
July 15, 2026
Reply from Aptive Pest Control
Hi Brian and Sherry,
Thank you so much for sharing your experience! Hearing how much of a difference our service has made truly means the world to us. We're thrilled to know you're finally able to enjoy spending time outside without worrying about constant bites or sleepless nights from itching. That's exactly the kind of peace of mind we strive to provide. Thank you for your recommendation and for trusting Aptive to help protect your home and outdoor space. We've got this handled!
-Jasmine, Aptive Care Team
Notice of arrival time
I appreciate the text message letting me know that arrival time was between 30-60 minutes out and asking if there was anything special needing attention. I happened to be home when the representative was there and he was very professional and friendly.
July 22, 2026
Reply from Aptive Pest Control
Hi Tamara,
Thank you for your thoughtful feedback! We're so glad you appreciated the advance arrival notification and the opportunity to let us know if there were any specific areas that needed attention. It's wonderful to hear your service professional was friendly, professional, and made your experience a positive one. We truly appreciate your trust in Aptive and thank you for choosing us to help protect your home. We've got this handled!
-Jasmine, Aptive Care Team
Disappointed
I’m very disappointed with the quality of service that I’ve been receiving. My homes has been sprayed for the past 4 months. And I’m having the same issues that I was having when I first hired them. I think they’re treating my home with water.
July 15, 2026
Reply from Aptive Pest Control
Hi Nitarsha,
Thank you for sharing your feedback. We're sorry to hear that you've continued experiencing pest activity after several months of service. We understand how disappointing it is when you don't see the results you were expecting, and we can assure you that our service professionals use products specifically designed for pest control, not water.
We'd appreciate the opportunity to review your account and determine how we can improve your results. Please reach out to socialmedia@goaptive.com directly with your account information so we can evaluate your service history, discuss your concerns, and work toward a resolution. Thank you for bringing this to our attention. We've got this handled.
-Jasmine, Aptive Care Team
Took care of all our outdoor concerns.
July 22, 2026
Reply from Aptive Pest Control
Hi Steve,
Thank you for your wonderful feedback! We're delighted to hear our team was able to address all of your outdoor pest concerns. Providing thorough, dependable service is what we strive for, and we're grateful for the opportunity to help protect your home. Thank you for choosing Aptive. We've got this handled!
-Jasmine, Aptive Care Team
Bad service
Did not come out to reservice my yard, that was scheduled due to having issues with yellow jackets and mosquitos.
July 15, 2026
Reply from Aptive Pest Control
Hi Abby,
Thank you for bringing this to our attention. We're sorry to hear your scheduled reservice was missed, especially while you're continuing to deal with yellow jackets and mosquitoes. We understand how frustrating that must be, and this is not the level of service we strive to provide.
Please reach out to socialmedia@goaptive.com directly with your account information so we can review what happened, get your complimentary reservice rescheduled as soon as possible, and work toward resolving your pest concerns. Thank you for giving us the opportunity to get this handled.
-Jasmine, Aptive Care Team
It was good but I do want a follow up…
It was good but I do want a follow up within 2 weeks .
Thankyou
July 15, 2026
Reply from Aptive Pest Control
Hi Nishat,
Thank you for your feedback! We're glad to hear you had a positive service experience. We understand your request for a follow-up visit within the next two weeks, and we'd be happy to help. Please reach out to socialmedia@goaptive.com directly so we can arrange a complimentary reservice and ensure your concerns are fully addressed. Thank you for choosing Aptive. We've got this handled!
-Jasmine, Aptive Care Team
The technician listened to me and…
The technician listened to me and performed the necessary work to correct my problem.
July 22, 2026
Reply from Aptive Pest Control
Hi Doris,
Thank you for your kind feedback! We're delighted to hear your service professional took the time to listen to your concerns and provide the treatment needed to address the problem. Delivering personalized, attentive service is something we take great pride in. Thank you for choosing Aptive to help protect your home. We've got this handled!
-Jasmine, Aptive Care Team
Good coverage plan
Good coverage plan. Responsive to new problems. Customer service rescheduled earlier date than that A I rescheduler had offered to meet need before event at house
July 22, 2026
Reply from Aptive Pest Control
Hi Lewis,
Thank you for your wonderful feedback! We're delighted to hear you've been pleased with your coverage plan and that our team has been responsive when new pest concerns arise. It's also great to know our customer service team was able to find an earlier appointment to accommodate your schedule before your event. We truly appreciate your trust in Aptive and thank you for choosing us to help protect your home. We've got this handled!
-Jasmine, Aptive Care Team
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