Apostilles.us Reviews 

82
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the dedicated staff members for their exceptional communication, mentioning that all inquiries and concerns are handled thoroughly and kindly. People are consistently and exceptionally pleased with the remarkable speed and overall efficiency of the document processing, noting that physical packages arrive securely and much earlier than anticipated. Some reviewers were not happy with unexpected delivery delays, missing shipments, or service limitations for international non-residents. A few other people also felt that support could occasionally fall short when dealing with complicated residency requirements or frustrating delivery timelines.

What people talk about most

Service

Clients share positive opinions on service, highlighting a consistently fast turnaround and smooth,... See more

Staff

Reviewers mention positive feedback about staff, highlighting exceptional professionalism and clear... See more

Response time

Users describe positive interactions with response time, highlighting consistently fast and prompt... See more

Customer service

People report positive experiences with customer service, highlighting prompt, professional, and clear... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that packages arrive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although their is very simple, these folks quickly answered my endless questions prior to me using their Services. After requesting and paying for my needed service, they shipped my product wi... See more

Rated 5 out of 5 stars

Thanks Apostilles.us for a fast & efficient job for both my wife and me. Simple, straightforward, and exactly as represented. Both orders done and delivered abroad in less than a week.

Rated 5 out of 5 stars

This was so easy and truly so fast. Everything was easy to follow. One thing that would really boost this, include the direct links for starting the fingerprinting and background checks. Your websit... See more

Rated 5 out of 5 stars

For an American, the apostille nature and process is unfamiliar and there are many bad companies taking advantage of our ignorance. Working with Apostilles.us hasbeen easy, fast and just as described.... See more


Company details

  1. #39 of 87 best companies in Legal Services
  2. #14 of 19 best companies in Notary Public
  3. #4 of 5 best companies in Paralegal Services Provider

Written by the company

Apostilles.us is a U.S.-based document authentication service that helps individuals, families, attorneys, and businesses obtain apostilles for international use in all 50 states and on federally issued documents. We exist to make a process that is normally fragmented across 50 different Secretary of State offices and the U.S. Department of State feel simple, transparent, and predictable from a single submission. We process apostilles for the full range of public documents needed abroad, including birth, marriage, and death certificates, FBI background checks, diplomas, transcripts, and academic credentials, powers of attorney, corporate filings, and notarized statements. Every order is routed to the correct authority based on whether the document is state-issued or federally issued, so customers do not have to research jurisdictional rules themselves. Our service is designed for use in countries that are party to the 1961 Hague Apostille Convention, including major destinations across Europe, Latin America, Asia, and the Middle East. What makes us different is our free document review before you pay, helping you avoid wasting time and money on documents that cannot be apostilled as submitted. We support both true-copy and original-document workflows with clear, upfront pricing. We provide nationwide coverage with direct routing to the appropriate Secretary of State or the U.S. Department of State. Customers receive real human support by email, along with status updates at every stage from intake through return shipping. We also offer international return shipping to virtually any destination country, with carrier tracking included. We handle time-sensitive matters every day, including immigration files, dual-citizenship applications, study and work-abroad packages, international adoptions, cross-border real-estate closings, and corporate expansion paperwork. Our goal on every order is simple: complete your apostille correctly the first time, communicate clearly throughout the process, and deliver your documents to you, or directly to your destination abroad, as quickly as the issuing authority allows. If you are not sure whether your document qualifies, start with a free review. We will tell you exactly what is needed before you commit.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

82 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(82)

82 reviews in the last 12 months

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Rated 5 out of 5 stars

Website clearly explains the process and value

Website clearly explains the process and timeline for requests and submissions for which there are no questions or concerns. My experience was consistent with a response and confirmation from within one business day and another day for delivery from Matt. Decent communications on status. Processing time and convenience justify the value of the service.

August 25, 2026
Unprompted review
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Rated 1 out of 5 stars

Very bad service

Very bad service. I paid for overnight delivery and they sent it 2nd day. Had flight to catch and was unable to wait another day for document. Will never use again.

September 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Very fast service

Very fast service! I wasn’t expecting such a quick turnaround and such high-quality service.

Matt was excellent at communicating throughout the process. I made a couple of mistakes while filling out the necessary forms, and he noticed them immediately and corrected them very quickly.

Thank you very much for your help! I highly recommend their services.

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Speed, clarity, and kindness

What would seem to be an insurmountable experience for the uninitiated such as myself, the whole process of getting all the paperwork and necessary documents ready for an international move is more than just a bit intimidating. But the assistance I received from Apostilles.us was beyond anything I could have hoped for. They explained everything, in clear detail, and were there with quick, easily understandable answers every step of the way. And to top it all off, they were exceptionally kind throughout. My only regret is that I am limited to only 5 stars, because they certainly deserve that and more.

July 27, 2026
Unprompted review
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Rated 5 out of 5 stars

100% best option for apostilled

This was so easy and truly so fast. Everything was easy to follow.
One thing that would really boost this, include the direct links for starting the fingerprinting and background checks. Your website was so easy to understand and navigate. But the fbi was a mess. It would have made you that much better to have that as a helping hand. Almost like if we go ahead and pay you first, you direct us for everything and every step.

August 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Fast and effective

Excellent service. Matt was very professional in processing my application. I didn't expect to have the apostille in such a short time, both in electronic and printed form.

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Matt helped me with the process of… apostille for USA FBI Background Check

Matt helped me with the process of getting the apostille (for Italy) for my USA FBI Background Check and I could not be more pleased with the service. The communication was great, the speed of the service exceeded my expectations and the cost was definitely worrth the time and trouble I would would have wasted trying to do this process alone. Highly recommended!

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Excellent service and incredibly fast communication. I am extremely satisfied with how quickly the team responds and provides clear feedback. Whenever I needed clarification or had a question, they were always quick to respond and explain everything clearly.

The entire process has been smooth, professional, and stress-free. A special thank you to Matt for his outstanding communication, helpfulness, and quick responses throughout the process. I truly appreciate it!

Highly recommended!

July 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Fast and efficient

I needed two separate and distinct documents apostilled, one at the federal level and one at state. Matt and his team were able to set my expectations for the timing of each item and delivered on those promises. I was surprised at how quickly i received the originals via FedEx as i am in the Philippines. I made need this service again in the future and i can assure you i will use Apostilles.US.

August 4, 2026

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