James was AMAZING! He was so patient and gave great guidance from start to finish. No matter how many times I called him back to ask more questions, he happily answered, gave examples and showed how m... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Once your rep figured out that the switch to a new computer system had screwed up the email address associated with the account everything went fine. The account had been changed to use the email of... See more
Company replied
Ms.Craig was extremely helpful in helping me navigate through the renewal process. She went the extra-extra mile assisting me. She explained everything and answered all of my questions. I know she h... See more
Company replied
First you get the personal contact with a knowledgeable agent. Then you get easy and reasonable questions about your needs and your history. Then you choose your level of coverage. After that, you get... See more
Company details
- #3 of 23 best companies in Business Insurance Company
- #1 of 12 best companies in Commercial Insurance Company
- #12 of 117 best companies in Insurance Agency
- #3 of 68 best companies in Insurance Company
- #2 of 17 best companies in Liability Insurance Company
About ALPS
Written by the company
ALPS is law firm insurance made easy. When choosing your insurance provider, you want your time to be valued with simple processes and a 5-star customer service experience. Instead of the frustration that comes from wading through all of the different insurance options to protect your firm, you can partner with the only insurance company that makes it easy so you can get back to work.
Founded by lawyers for lawyers in 1988, ALPS is the nation's largest direct writer of lawyers' malpractice insurance and is endorsed by more state bars than any other carrier. Experience a better way to get law firm insurance.
With ALPS, you can apply, pay, and renew online. You can even file a claim online. Spend your valuable time with your clients, not on your malpractice insurance.ALPS #1 priority is your protecting your firm. You've worked too hard to worry if your firm is truly protected. The thought of having a claim made against you is daunting. Don't risk your future with just any insurance provider. Gain the freedom that comes from knowing you have a partner that understands what it takes to be successful. Be the lawyer you were meant to be.
Contact info
111 N. Higgins Ave., Suite 600, 59802, Missoula, United States
- 4067283113
- learnmore@alpsinsurance.com
- alpsinsurance.com
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 1 week
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You were extremely helpful
You were extremely helpful, and quick! Very much appreciated!
August 7, 2026
Reply from ALPS
We’re so glad we could be helpful and respond quickly. We truly appreciate your kind words and your business!
-Stacey
Ease of application and good…
Ease of application and good instructions made for a seamless process. Thank you, Chrissy and ALPS!
August 7, 2026
Reply from ALPS
You’re very welcome, Marta. It was a pleasure renewing with you.
-Chrissy
Quick and easy
Quick and easy. Unlike other malpractice insurers, the renewal process didn't require me to re-submit a bunch of information that I'd already provided.
July 31, 2026
Reply from ALPS
Thank you for appreciating our efforts to keep it easier for you!
-Chrissy
Smooth app process
Smooth app process, quick response, clear options and good pricing. Thanks for your help.
August 3, 2026
ALPS has been so easy to work with and…
ALPS has been so easy to work with and provides Alaskan attorneys with alot of CLE programs for free. they are great. valerie Therrien
August 3, 2026
Reply from ALPS
We’re so glad to hear that you found the renewal process easy and convenient. We appreciate your business and look forward to continuing to serve you!
-Stacey
Excellent help from Shawn
Shawn was incredibly patient and answered all my questions. I appreciate his insights into the different types of policies and coverage options.
July 31, 2026
very prompt assistance and responses to…
very prompt assistance and responses to our questions and guided us through the renewal process very well
July 29, 2026
Easy renewal and excellent staff
The online renewal process is straight forward and easy to navigate. The staff is knowledgeable and timely responds to inquiries.
July 29, 2026
Reply from ALPS
Thanks for taking the time to leave a review. It is always a joy to work with you. Let me know if you have any questions throughout the year.
Lisa
Quick service getting account set up…
Quick service getting account set up and running.
July 29, 2026
James Booher of ALPS is fantastic
James Booher of ALPS is fantastic! Really knowledgable and great to work with. He explained all the options and how they work. I am glad to have this insurance but of course hope I never actually need it.
July 29, 2026
They were easily accessible
They were easily accessible. I was overseas, and they worked with me to give me access to them.
July 29, 2026
Reply from ALPS
Hi Artisha,
I am glad we were able to get everything worked out for you. Please let me know if you need anything throughout the year.
Lisa
It's perfect company to secure your…
It's perfect company to secure your future business.
July 30, 2026
Unprompted review
Seemless
ALPS will always be my provider. They are great to work with and provide a great product at a great price.
July 21, 2026
Reply from ALPS
Thank you so much for your wonderful review! We truly appreciate your continued trust and support. It’s always a pleasure to work with you, and we’re grateful to be your provider. We look forward to continuing to provide you with great service and coverage for years to come!
Stacey
Great personal service!
We have particularly enjoyed working with Alps for our malpractice coverage over the years. Everyone of their staff shows their genuine interest in helping you. They keep it simple and efficient with a great price point for their coverage. I particularly like their free continuing legal education classes the run no more than an hour and half.
July 27, 2026
Very easy application process
Very easy application process, and quick turnaround for policy issuance.
July 24, 2026
No trick questions
It was quick, easy, without trick questions. Good pricing for thorough coverage. Thank you.
July 21, 2026
Reply from ALPS
Hi Frances,
Thank you for taking the time to leave a review. We at ALPS appreciate your business. Please reach out if you need anything.
Lisa
Very easy process!
July 23, 2026
Chrissy Pinner was great in helping me…
Chrissy Pinner was great in helping me with my renewal.
July 15, 2026
Reply from ALPS
Thank you. Happy to help!
-Chrissy
Easy forms to complete
It is super easy to complete the renewal forms and include the contract attorney who works for me.
July 21, 2026
Reply from ALPS
Thank you, Shawn. Glad you appreciate the ease of doing business we’ve worked hard to provide!
- Chrissy
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