James was AMAZING! He was so patient and gave great guidance from start to finish. No matter how many times I called him back to ask more questions, he happily answered, gave examples and showed how m... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Once your rep figured out that the switch to a new computer system had screwed up the email address associated with the account everything went fine. The account had been changed to use the email of... See more
Company replied
Ms.Craig was extremely helpful in helping me navigate through the renewal process. She went the extra-extra mile assisting me. She explained everything and answered all of my questions. I know she h... See more
Company replied
First you get the personal contact with a knowledgeable agent. Then you get easy and reasonable questions about your needs and your history. Then you choose your level of coverage. After that, you get... See more
Company details
- #3 of 23 best companies in Business Insurance Company
- #1 of 12 best companies in Commercial Insurance Company
- #12 of 117 best companies in Insurance Agency
- #3 of 68 best companies in Insurance Company
- #2 of 17 best companies in Liability Insurance Company
About ALPS
Written by the company
ALPS is law firm insurance made easy. When choosing your insurance provider, you want your time to be valued with simple processes and a 5-star customer service experience. Instead of the frustration that comes from wading through all of the different insurance options to protect your firm, you can partner with the only insurance company that makes it easy so you can get back to work.
Founded by lawyers for lawyers in 1988, ALPS is the nation's largest direct writer of lawyers' malpractice insurance and is endorsed by more state bars than any other carrier. Experience a better way to get law firm insurance.
With ALPS, you can apply, pay, and renew online. You can even file a claim online. Spend your valuable time with your clients, not on your malpractice insurance.ALPS #1 priority is your protecting your firm. You've worked too hard to worry if your firm is truly protected. The thought of having a claim made against you is daunting. Don't risk your future with just any insurance provider. Gain the freedom that comes from knowing you have a partner that understands what it takes to be successful. Be the lawyer you were meant to be.
Contact info
111 N. Higgins Ave., Suite 600, 59802, Missoula, United States
- 4067283113
- learnmore@alpsinsurance.com
- alpsinsurance.com
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy to renew my policy.
September 3, 2026
It's easy to use
It's easy to use. The application process is professional. I have a sense of having a quality product from a quality company.
August 24, 2026
Easy to renew.
August 31, 2026
Mandie Diller is fantastic and so…
Mandie Diller is fantastic and so helpful. I have been working with her for years and would highly recommend her.
August 28, 2026
My account representative was lovely to…
My account representative was lovely to work with and was very kind.
August 19, 2026
Makes renewing very easy
August 18, 2026
Straightforward renewal process
The renewal process was quick, easy and transparent. I appreciate ALPS' work in simplifying this process as much as possible.
August 24, 2026
Easy to apply and bind online
August 17, 2026
Reply from ALPS
Hi Patti!
Intuitive, streamlined, painless. That’s our goal.
Thanks for the feedback, and welcome to ALPS!
Matt
Easy experience from start to finish
Easy experience from start to finish. Great communication and got exactly what I needed. Loved being able to do everything online and clearly see my quote options. Thanks!
August 10, 2026
Reply from ALPS
Thank you for the review, glad I could help make this process as easy and straightforward for you as possible.
-Jesse
Clear and intuitive.
August 13, 2026
Reply from ALPS
Thank you for the review, glad ALPS could help make getting malpractice insurance simple and straightforward.
-Jesse
The renewal application was easy to complete and finalize
The renewal application was easy to get through. Mandie worked with me to reduce the premium cost due to my reduction in working hours.
August 13, 2026
Reply from ALPS
Thank you Bob – I am happy to help anytime!
- Mandie
I trust the policy recommendations and…
I trust the policy recommendations and they make it easy to renew and choose appropriate upgrades as firm changes.
August 12, 2026
quick and easy re-application process…
quick and easy re-application process for returning lawyers
August 11, 2026
Reply from ALPS
We’re glad it was easy. Thank you for being with us!
-Eric
Our firm has had Alps for years
Our firm has had Alps for years. The renewal process is really easy. The customer service is great. I would highly recommend ALPS!!!
August 11, 2026
Reply from ALPS
Thank you for the great review! It is always a pleasure working with you.
-Mandie
Quick renewal once I could get logged…
Quick renewal once I could get logged in. When I updated my email address for communications it did not update as far as my account
July 31, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.