alicemushrooms.com Reviews 

87
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional products and the delicious flavors that provide a natural boost of daily energy, helping many people relax and sleep better. Consumers consistently note that the staff is very responsive, professional, and always ready to help with any questions, orders, or subscription issues. Some people were dissatisfied with occasional customer service communication delays, mentioning difficulties reaching someone regarding urgent refunds or missing orders. A few reviewers also noted occasional problems with shipping conditions, reporting that delicate items arrived completely melted during hot summer transit.

What people talk about most

Product

Customers consistently note positive experiences with product, sharing their appreciation for the great taste... See more

Customer service

Consumers find customer service to be phenomenal, expressing deep appreciation for the caring and personal... See more

Response time

Reviewers highlight positive aspects of response time, consistently noting that communication is warm,... See more

Quality

Users describe positive interactions with quality, noting that the products are fresh, clean, and effective... See more

Staff

Customers report appreciation and satisfaction with the helpful and professional staff. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I accidentally signed up to subscribe and wanted to change that; I was ready for a no-refund fight. Just the opposite! Customer service was exceptional, plus I learned I wasn’t taking the chocolate as... See more

Company replied

Rated 5 out of 5 stars

I really like the focus/energy chocolate! I'll eat one late afternoon and it just is a natural boost, I don't even realize I've taken anything, it just gives me more natural energy! AT age 65 I need a... See more

Company replied

Rated 5 out of 5 stars

I had a little issue with my subscription and alice customer service was SO NICE and helpful. Thanks for caring about us! I really enjoy the functional mushroom option to manage my sleep and calm. The... See more

Company replied

Rated 5 out of 5 stars

Top notch customer service with a soul! I was treated so kindly, with understanding and promptness. Professional team, very impressed. Products great, I enjoyed it while dancing at an alcohol free... See more

Company replied


Company details

  1. #54 of 181 best companies in Vitamin and Supplements Store
  2. #3 of 6 best companies in Chocolate Shop

Written by the company

We started alice with one clear mission: to create a daily mushroom ritual that is both effective and delicious. Alice gives people what neither the pharmaceutical industry nor supplements have provided: safe, effective consumables that pair long-term benefits with immediate boosts to cognitive functioning. All in one chocolate bite. We spent two years working with homeopathic doctors, teams of formulators and chocolatiers to create something powerful and delicious—part of a wellness routine that you can look forward to each day. Our decadent chocolate supplements combine the best fruiting-body mushrooms with the best nootropics and adaptogens. This union pairs the long-term benefits of mushrooms with the immediate effects of the nootropics, and keeps you on your journey into the delights of fungi. The result: an indulgent daily routine that’s good for you and only gets better with time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

87 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(87)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to order, great tasting chocolate

Easy to order, interesting selection, and great tasting chocolate. Best to order in the winter months and for subscribers, they offer to send your orders early in the spring. They try to package your order to keep them cool but they are always warm by the time of delivery. Shipping process just takes too long these days.

September 3, 2026
Rated 5 out of 5 stars

It was easy to order

It was easy to order. The chocolates are delicious. They help me fall asleep but not sure about staying asleep as I’ve had a cold and still using sleepy time drink from previous routine. Will omit that from now on to see real effect from the chocolates. The other benefits of next to no sugar and low calorie is bonus.
No weird dreams. I highly recommend

September 3, 2026
Rated 5 out of 5 stars

I was recommended to this company by a…

I was recommended to this company by a girlfriend of mine and after trying out the variety pack, I subscribed to a couple of the items and And I really can tell the difference when I take them. The chocolate quality is good and there is no jitters or negative peripherals from the mushroom blend for me.

July 3, 2026
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Rated 5 out of 5 stars

The product is great

The product is great, really helps to improve my mood on a daily basis. Their customer service was experiencing some delays recently, but they still were very friendly and made a point to fix my issues when they arose. Will be getting more chocolate for sure!

August 4, 2026
Rated 5 out of 5 stars

Always a pleasure to work with your…

Always a pleasure to work with your customer service team. I’ve had to reach out twice and both times things were taken care of immediately. I appreciate that and the professionalism of your company. I know the customer service team won’t be as great without a company behind them that cared about their customers!

July 5, 2026
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Rated 5 out of 5 stars

Alice Party Trick Mushroom Chocolate…

Alice Party Trick Mushroom Chocolate was a fun surprise! The chocolate tastes great, with no strong mushroom flavor, and it provided a pleasant, uplifting experience. It was smooth, enjoyable, and exactly what I was hoping for. I'd definitely purchase it again!

June 24, 2026
Unprompted review
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Rated 3 out of 5 stars

I really like the chocolates they are very good. Outlandish Shipping charges

I really like the chocolates they actually seem to work for energy and rest. The only problem is that there is a big discrepancy in their shipping process:
SavedBy Shipping Assurance costs $14.97 plus an extra $9.99

This makes absolutely no sense as the chocolates are already very expensive. After this order I will decline from ordering any further products.

June 19, 2026
Unprompted review
Rated 3 out of 5 stars

The 3-star rating is strictly for the shipping, not the product.

The 3-star rating is strictly for the shipping method, not the flavor. The chocolate itself is delicious—I previously bought a tin at Sprouts and loved it so much that I ordered a 4-box bulk supply online for $129. Unfortunately, summer transit in Southern California completely ruined this premium purchase. The package shipped on May 9th and arrived on May 12th. It sat on my porch for a maximum of 3.5 hours (delivered between 12:40 PM and 4:17 PM)
The cooling ice pack was completely melted into a bag of warm water. The chocolate was entirely liquid, and the ingredients had separated. Even after letting it solidify in the fridge, the oils and cocoa solids remain separated. The texture is ruined, and there are no longer defined squares to break off. If you live in a hot climate like Southern California, do not order this online during warm months unless you are home the exact minute it arrives—even then, three days in a hot delivery truck might kill it anyway. Buy it in-store instead. I have sent photos and left messages for customer service. I am currently awaiting a refund or a replacement sent with proper, heavy-duty cooling insulation.

June 12, 2026
Unprompted review

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