Essential Candy Reviews 

612
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and effectiveness of the natural wellness products, noting that the delicious candies genuinely help improve sleep cycles, soothe digestion, and maintain daily vitality without side effects. Consumers also deeply appreciate the remarkably swift delivery service alongside the incredibly thoughtful, personalized handwritten notes included with every single order. Buyers frequently emphasize how easy the online ordering process is and how friendly the staff members are during local events. However, some people mentioned minor frustrations regarding the high spending thresholds required to qualify for free shipping promotions, or experienced occasional delays when receiving their orders.

What people talk about most

Product

People report high satisfaction with the natural candy line, highlighting effective relief for sleep, energy,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the wellness candies feature clean ingredients... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that orders consistently arrive very fast,... See more

Customer service

Users describe positive interactions with customer service, noting that support is very responsive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the digestive & uplifting supplements at a summer festival in Michigan & found both products to have clean & excellent ingredients! And the results have sold me! - A day of rush hour traf... See more

Company replied

Rated 5 out of 5 stars

It was easy to place an order suing the QR code. The candy for better sleep does help me to fall asleep better. The order was fulfilled and shipped in a timely manner. I also received a flyer show... See more

Company replied

Rated 5 out of 5 stars

Love doing business with people like these folks.. they really show how they appreciate your business with little small notes of appreciation etc.. and they donate part of their proceeds to a good ca... See more

Company replied

Rated 5 out of 5 stars

The product really works. I purchased the Joint Lozenges and felt relief (pickle ball pains). I also use the Uplifting Lozenges which have helped maintain my stress/mood levels especially after exp... See more

Company replied


Company details

  1. Candy Store
  2. also in
  3. Confectionery
  4. Herb Shop
  5. Herbal Medicine Store
  6. Herbalist
  7. Vitamin and Supplements Store

Written by the company

Essential Candy® creates plant-powered functional lozenges and organic hard candies crafted with real botanicals and essential oils. Founded in 2018 by Tracy Ernst, our purpose is simple but powerful: to make candy with intention, combining wellness, quality, and compassion in every bag. We proudly handcraft our blends in small batches in South Carolina, USA, ensuring the highest standards of quality and consistency. Essential Candy® products are made with clean, simple ingredients — always organic, non-GMO, gluten-free certified, vegan, soy-free, dairy-free, and free from artificial colors, flavors, sweeteners, and preservatives. Our lozenges are designed for those who value health, natural ingredients, and purposeful living. Our Candy With a Purpose mission sets us apart. With every purchase, we donate bags of our candy to individuals and support groups, sharing comfort and encouragement during life’s challenges. When you choose Essential Candy®, you’re not only supporting your own wellness but also joining a movement of giving back. Essential Candy® offers a wide variety of blends to support everyday needs — from relaxation and restful sleep, to digestive comfort, energy and focus, seasonal wellness, and emotional balance. Customers also love our cacao blends, which feature superfoods like raw cacao, orange, sea salt, cayenne, and mint for a flavorful, antioxidant-rich option. Each product is created to be more than candy — it’s a functional botanical lozenge with real benefits and mindful enjoyment. Available online nationwide, Essential Candy® ships quickly through our website, Amazon, and select retail partners. You’ll also find us at craft shows, festivals, and wellness events across the United States, where we love connecting directly with customers. With nearly 500 reviews and a 4.9-star rating on Trustpilot, we’re proud to be recognized for both our exceptional products and our outstanding customer service. Whether you’re searching for organic candy, functional lozenges, healthy botanical blends, or a meaningful gift that gives back, Essential Candy® offers a unique way to enjoy wellness on the go. Every blend is made with care, every order is fulfilled with gratitude, and every bag makes a difference.


Contact info

4.9

Excellent

TrustScore 5 out of 5

612 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(612)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product!

This was my first time buying the product after hearing the owners on Sirius XM channel The Highway. Being someone who believes in organic and holistic means, I wanted to try this product and support the owners! I bought, breathe better, uplifting, Digestive, joint comfort and slumber. I’ve only tried the breath better so far but I absolutely loved it. It tasted great and it actually helped clear my sinuses as I suffer greatly with sinus infections, allergies and allergy related asthma. I can’t wait to try the rest! I’m looking forward to getting the cognitive one as well but it was sold out. I’m grateful for this company and firmly believe in holistic natural healing! Thank you!!!

October 20, 2026
Essential Candy logo

Reply from Essential Candy

Hi Christina,

Thank you so much for your wonderful 5-star review! We're thrilled that you discovered Essential Candy through SiriusXM's The Highway and decided to give our botanical lozenges a try!

It truly means a lot to us that you appreciate our commitment to organic ingredients and a more natural approach to everyday wellness. We're especially happy to hear that you're enjoying Breathe Better and that your first experience has been so positive!

We hope you enjoy exploring the rest of our blends, and we appreciate your interest in our cognitive formula, Clarity, as well.

As a small, family-owned business, hearing feedback like yours reminds us why we started Essential Candy and continue pursuing our mission of Candy With A Purpose®.

Thank you again for your support and for being part of our journey!

Warm regards,
Tracy & Dean

Rated 5 out of 5 stars

Great Taste

The candy tastes great and was sent quickly. Can't wait to try more. I loved the samples that were sent as well.

October 20, 2026
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Reply from Essential Candy

Thank you so much for your wonderful 5-star review, Tiffany! We're delighted to hear you're enjoying Essential Candy and that your order arrived quickly. We're especially glad you loved the samples! We always enjoy giving our customers an opportunity to discover more of our plant-powered botanical lozenges.

We truly appreciate your support and look forward to helping you discover your next favorite blend!

Tracy & Dean

Rated 5 out of 5 stars

it works

it really works

October 20, 2026
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Reply from Essential Candy

Thank you so much, Sue! We're thrilled to hear that Essential Candy is working so well for you! Your feedback means so much to us and reinforces why we do what we do. Thank you for taking the time to share your experience and for your 5-star support!

Be Well. Stay Sweet.
Tracy & Dean

Rated 5 out of 5 stars

Great Customer Service

I don’t think it’s your fault but we never got our package. I’m submitting a request to USPS.

UPDATE:
I wish I didn’t even right my first review and just reached out to them. The Co-Owner reached out with a very kind email, and is sending me another package free of charge. Dean, thank you so much for reaching out. Truly the best customer service I’ve ever dealt with. The way you have handled this issue even though you had no control over it is remarkable. You have earned a loyal customer,

October 20, 2026
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Reply from Essential Candy

Hi Isaiah,

Thank you for your feedback. I'm very sorry to hear that you haven't received your order. I reviewed the USPS tracking information, which indicates your package was delivered on October 26.

We certainly wish you had reached out to us directly when you realized your package was missing, as we would have been happy to step in immediately to help resolve the situation. We take great pride in our customer service and want to ensure every customer is taken care of.

Regardless of what may have happened with the delivery, we'll be sending you a replacement order today at no additional charge.

I'll also be reaching out to you personally via email to follow up.

We truly appreciate your business, Isaiah, and the opportunity to make things right!

Be Well. Stay Sweet.

Dean Ernst
Co-Owner | Essential Candy

Rated 5 out of 5 stars

Costumer service is great …

Edit: The company reach out very quickly and addressed my concerns. Very helpful about telling the candies apart. I don’t have an issue with the product itself My issue is the bag it comes in and there is no way to tell the individual candies apart The ziplock on the 2 bags I bought would not seal The bags tipped over and candies fell out I could not tell which candy was what
My suggestion would be a better seal to the bags and someway to tell the candies apart

October 22, 2026
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Reply from Essential Candy

Hi Lori,

Thank you for sharing your feedback. We appreciate you trying Essential Candy and are glad to hear you don't have any concerns with the products themselves.

As a small, family-owned business, we take product quality and packaging seriously. We were surprised to hear about the resealable closures on both bags, as we have not experienced a pattern of issues with our bag seals.

We would certainly like to investigate your packaging concern further. If you could email us a photo of the bags and the closures, we would appreciate the opportunity to review them and determine what may have happened.

Regarding identifying individual lozenges, we are exploring the possibility of adding blend-specific branding to our individual wrappers as our small business continues to grow. In the meantime, our blends can often be distinguished by their natural colors and unique botanical flavors.

Thank you again for your feedback and for supporting Essential Candy. We genuinely value our customers and are always looking for ways to improve.

Be Well. Stay Sweet.

Dean & Tracy Ernst - Essential Candy

Rated 5 out of 5 stars

Delicious candy that works

It was easy to place an order suing the QR code. The candy for better sleep does help me to fall asleep better. The order was fulfilled and shipped in a timely manner. I also received a flyer showing and describing what other candies are sold.

October 13, 2026
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Reply from Essential Candy

Hi Karen,

Thank you so much for your wonderful 5-star review! We're thrilled to hear that our Slumber lozenges are helping you settle into a better night's sleep.

We're also happy to know that ordering was easy, your package arrived promptly, and you enjoyed learning about our other botanical blends through the information we included.

As a small, family-owned business, hearing feedback like yours truly means the world to us. Thank you for choosing Essential Candy and allowing us to be part of your wellness journey!

Be Well. Stay Sweet.

Tracy & Dean
Founders | Essential Candy

Rated 3 out of 5 stars

I wish I didn't have to order so much…

I wish I didn't have to order so much at once to get the free shipping.

October 22, 2026
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Reply from Essential Candy

Hi Linda,

Thank you so much for taking the time to share your feedback and for supporting Essential Candy! We completely understand how frustrating shipping costs can be, and we truly appreciate you sharing your thoughts with us.

As a small, family-owned business, Tracy and I put a lot of love and care into everything we make. We're committed to using clean, certified organic ingredients and maintaining our USDA Organic, Gluten-Free, Non-GMO, and Vegan certifications, while doing everything we can to keep our products reasonably priced.

We know shipping costs can add up, which is why we offer free shipping on orders of $75 or more. For smaller orders, we also pass along our discounted shipping rates at checkout so our customers can benefit from lower shipping costs.

Even with the rising costs of ingredients, packaging, and shipping, we've worked hard to keep our product prices unchanged. It's important to us that our plant-powered lozenges remain as affordable as possible without compromising the quality you deserve.

We truly appreciate your support, Linda, and your feedback means a great deal to us. We're always looking for ways to make the Essential Candy experience even better!

Be Well. Stay Sweet.

Tracy & Dean
Essential Candy

Rated 5 out of 5 stars

Very easy website

Very easy website, liked the packaging and candy taste great.
Nice to have a natural product.

October 21, 2026
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Reply from Essential Candy

Hi Pamela,

Thank you so much for your wonderful 5-star review! We're so happy to hear that you enjoyed the taste of our lozenges, appreciated the packaging, and found our website easy to use!

As a small, family-owned business, Tracy and I put a lot of love and care into creating our plant-powered lozenges using clean, organic ingredients. It truly means so much to us when customers appreciate what makes Essential Candy special.

Thank you for choosing Essential Candy and supporting our small business. We hope you continue to enjoy every little piece of goodness!

Be Well. Stay Sweet.

Tracy & Dean
Essential Candy

Rated 5 out of 5 stars

first timer

first timer, I've just been using Joint Control for 3 days, so far not much improvement, just taking 1 lozenges a day.

October 20, 2026
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Reply from Essential Candy

Hi Vivian,

Thank you so much for your 5-star review and for giving our Joint Comfort lozenges a try!

Since you've only been enjoying them for a few days, we encourage you to give the botanical ingredients a little more time. Everyone is different, and experiences with plant-powered ingredients can vary from person to person.

You might also consider trying 1–3 lozenges throughout the day, following the directions on the package, to see what works best for you.

We truly appreciate you choosing Essential Candy and hope you'll keep us posted on your experience!

Be Well. Stay Sweet.

Tracy & Dean
Essential Candy

Rated 5 out of 5 stars

Highly recommend.

My family and I order multiple bags. They are great, each one does it's purpose.
Delivered as promised 🙌
Highly recommend it

September 29, 2026
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Reply from Essential Candy

Hi Erendira,

Thank you so much for your wonderful 5-star review and for your continued support! It truly makes our day to hear that you and your family are enjoying our botanical lozenges and finding each blend helpful in its own special way!

As a small, family-owned business, knowing that Essential Candy has become something your family enjoys and trusts means the world to us.

We're also happy to hear your orders are arriving as promised! Thank you for sharing your experience and recommending us to others. We truly appreciate you and your family being part of our Essential Candy family!

Be Well. Stay Sweet.

Tracy & Dean
Essential Candy

Rated 4 out of 5 stars

Timeline too long for arrival

Timeline too long for arrival

October 10, 2026
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Reply from Essential Candy

Hi Georgia, thank you for taking the time to leave a review and for giving Essential Candy four stars.

We're sorry your order took longer than expected. We understand how frustrating shipping delays can be, and we always want your experience to be smooth from order to delivery.

Thank you for supporting our small business. We hope you're enjoying your Essential Candy.

Be well, stay sweet, Tracy and Dean, Essential Candy.

Rated 5 out of 5 stars

Candy box showed up fast

ordered the monthly box from Essential Candy and it got here in like three days, everything was fresh and nothing melted in the heat. candy was stuff i actually like so im probably keeping the subscription going.

October 17, 2026
Unprompted review
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Reply from Essential Candy

Hi Stacy, thank you for your wonderful review and for being part of our Essential Candy family.

We're so glad your monthly box arrived quickly and fresh, and that you're enjoying the selection. It means a lot to us.

Be well, stay sweet, Tracy and Dean, Essential Candy

Rated 5 out of 5 stars

I love the product and the samples the…

I love the product and the samples the customer service.

October 11, 2026
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Reply from Essential Candy

Hi Donna,

Thank you so much for your kind words! We're thrilled that you're enjoying our products and the little extras we include with your order. We love sharing samples so our customers can discover new favorites! Providing thoughtful, personal customer service is something we genuinely care about, so your feedback means a great deal to us. Thank you for supporting our small business!

Be Well. Stay Sweet.
Tracy & Dean
Essential Candy Team

Rated 5 out of 5 stars

The website is easy to access

The website is easy to access and order. The order arrived quickly and I love the personal note on the order form! Those small acts of kindness make my day!

October 12, 2026
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Reply from Essential Candy

Hi Diana,

Thank you for taking the time to share your experience! We're so happy to hear that ordering from our website was easy, your delivery was prompt, and most importantly, that you're loving our products. We put a lot of care into everything we create, and hearing feedback like yours makes it all worthwhile. Thank you for being part of our Essential Candy family!

Be Well. Stay Sweet.
Tracy & Dean
Essential Candy Team

Rated 5 out of 5 stars

Efficient/fast delivery

Efficient/fast delivery. Great products!

October 10, 2026
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Reply from Essential Candy

Hi Tina,

Thank you so much for your wonderful review! We're delighted to hear that your order arrived quickly and that you're enjoying our products. As a small, family-owned business, knowing that our customers are happy means the world to us. We truly appreciate your support and look forward to serving you again!

Be Well. Stay Sweet.
Tracy & Dean
Essential Candy Team

Rated 5 out of 5 stars

Fast delivery

October 5, 2026
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Reply from Essential Candy

Hi Stephanie,

Thank you so much for the five stars. We're really happy your order arrived quickly. Thanks for taking the time to share your experience and for supporting our small, family-owned business.

Be well, stay sweet.
Tracy and Dean
Essential Candy Team

Rated 5 out of 5 stars

I purchased these for my husband who…

I purchased these for my husband who has trouble sleeping and it works.

September 27, 2026
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Reply from Essential Candy

Hi Loraine,

Thank you so much for sharing this with us. We’re so glad your husband has been enjoying our Slumber lozenges and that they’ve become a helpful part of his evening routine. It means a great deal to Tracy and me that you took the time to share your experience.

Thank you for supporting our small business!

Tracy & Dean – Essential Candy Team

Rated 5 out of 5 stars

Product is becoming our 'go-to" for what ails us

I purchased the digestive & uplifting supplements at a summer festival in Michigan & found both products to have clean & excellent ingredients! And the results have sold me! - A day of rush hour traffic in Michigan's Orange barrel season I found myself just chilling & a day when my tummy was out of sorts I felt much better after a short time. I then bought the Slumber essential candy for my husband who has a terrible sleep cycle. These have clearly given him a peaceful rest, he has awakened but eases back to sleep without working at it.
We are both sold customers! So glad we found you!!

September 24, 2026
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Reply from Essential Candy

Hi Pat,

Thank you so much for sharing this with us! We love hearing that you first discovered Essential Candy at one of our Michigan shows and have since come back for Digestive, Uplifting and Slumber. It means so much to Tracy and me when someone finds us at a show, gives the lozenges a try, and then becomes a returning customer.

We’re so glad you found us too, and truly appreciate you taking the time to share your experience and support our small business!

Tracy & Dean – Essential Candy Team

Rated 5 out of 5 stars

Product review

so far, the products seem to be helpful. I have used the breathe easy and the zinc for energy.

September 25, 2026
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Reply from Essential Candy

Hi Virginia, thank you so much for sharing your experience! We’re so happy to hear that you’ve been enjoying our lozenges, including Breathe Better and Zing Energy. We truly appreciate you giving our products a try and taking the time to share your feedback with us.💛

Tracy & Dean – Essential Candy Team

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