Paint company did real good and dispatched in quick time , THEN the courier step in !! Waiting in all afternoon for the delivery then get an email to say it’s running late will be 2 hours later now 20... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed to source some Graphenstone paint to complete a house we're building, nobody else was holding stock after the UK importer went pop - So finding these guys was an absolute live saver. I dealt... See more
Company replied
MR D Mayhew of Suffolk I needed product advice , and The Avace Team were very helpful and the people i spoke to were very knowledgeable and profesional and couldnt have helped more. I will definatley... See more
Company replied
I purchase paints/coatings on a regular basis and I arrived at this store for the first time. I will be buying from here again. Price including delivery was the cheapest. Website was a drea... See more
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Company details
Written by the company
Stockist, Manufacturer and Distributor of High Quality Decorative, Breathable, All-in-One Paint Brands for Commercial and Residential Buildings. With over 40 years of experience, we have researched and selected the best brands for each of the marketing segments in which we operate. We also offer the lowest prices online including free delivery throughout the UK.
Contact info
19A Navigation Drive, DY5 1UT, Brierly Hill, United Kingdom
- 01384 400355
- sales@avace.co.uk
- avace.co.uk
4.7
Excellent
101 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fast delivery helpful staff.
August 24, 2026
Reply from Avace
Thanks for your review.
Happy Painting!
Emily - AVACE Ltd
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Ordered paint to match an olive green…
Ordered paint to match an olive green metal barn we are building. Got phone call to talk through order. Changed what I'd ordered based on the advice. Perfect result. Paint is really good to apply. Super service.
August 24, 2026
Reply from Avace
Thanks for your review, we're glad we could help.
Happy Painting!
Emily - AVACE Ltd
Easy!
Very easy to order, delivery was in the very fast time frame, and a very competitive price. Great service.
August 21, 2026
Reply from Avace
Thanks for choosing AVACE Ltd!
Happy Painting!
Emily - AVACE Ltd
Top service
Top service! Scott ensured delivery within an hour, Delivered exactly the correct product. Brilliant service, great company
August 19, 2026
Reply from Avace
Thanks for choosing AVACE Ltd! We're glad to have helped and been so speedy.
Happy Painting!
Emily - AVACE Ltd
It's been a great experience with…
It's been a great experience with Avace.
The selection of paints and products is incredible and the shipping took only 2 days.
I will buy from them definitely again
August 13, 2026
Reply from Avace
Thanks for choosing AVACE Ltd!
Happy Painting!
Emily - AVACE Ltd
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Very rude when I phoned them
Very rude when I called about hoping to return my order. The 1 star is not because I couldn’t return but because the man on the phone was so very rude to me without allowing me to talk.
August 4, 2026
Reply from Avace
Hi, Our Apologies.
I will pass on your comments to the Managing Director.
Regards,
Emily - AVACE Ltd
Reply from Avace
Thanks for choosing AVACE Ltd!
Happy Painting!
Emily - AVACE Ltd
Reply from Avace
Thanks for choosing AVACE Ltd!
Happy Painting!
Emily - AVACE Ltd
This is the third time I have ordered…
This is the third time I have ordered from them.every time the staff are friendly and helpful not to mention efficienct. They remember you when you call to place an order and and advise you when it will arrive. This is a first class company to use if you want excellent service quickly and efficiently. All round good experiences.
July 10, 2026
Unprompted review
Reply from Avace
Thanks Mrs Smith!
It was lovely to be able to help you and your decorator.
Happy Painting"
Emily - AVACE Ltd
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Quality service.
Very quick to respond. Competitive pricing. Helpful and pleasant to deal with.
July 1, 2026
Reply from Avace
Thanks for choosing AVACE Ltd!
Happy Painting!
Emily - AVACE Ltd
Reply from Avace
Hi Paul,
Thanks for your recent order. We look forward to helping you again in the future with any other painting projects.
Happy Painting!
Emily- AVACE Ltd
Telephoned before placing an on line…
Telephoned before placing an on line order, very knowledgeable and helpful in getting my paint to me next day.
June 23, 2026
Reply from Avace
Hi Heidi,
Thank you for choosing AVACE to place your order. We strive to get customer orders delivered to them next day, this however, can depend on stock levels, but we were glad to see we were able to get your order out the next day.
Happy Painting! We look forward to helping again in the future.
Emily - AVACE Ltd
Excellent customer service
I wasn’t too sure when my order would arrive so I called them and was advised my order was being dispatched that day. This was confirmed in an email and I received my order the following day so was very happy with this.
June 1, 2026
Reply from Avace
Hi Andrea,
We do try our hardest to get customers orders out the next day, with free carriage. This is what separates us from our competitors. Apologies if you didn't receive the order as a next day delivery, this can sometimes be down to stock levels.
Happy Painting!
Emily - AVACE Ltd
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Reply from Avace
Hi Archie,
We're glad you had no issues with placing your order and that everything went through seemlessly.
Happy Painting!
Emily - AVACE Ltd
Great price and excellent customer…
Great price and excellent customer service - delivered ahead of delivery estimate
May 17, 2026
Reply from Avace
Hi Robin,
We're glad that you received your order before you expected.
Happy Painting!
Emily - AVACE Ltd
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Prompt delivery but lids to the two…
Prompt delivery but lids to the two pots of English heritage green paint weren’t properly secured so there has been some minor spills.
May 13, 2026
Reply from Avace
Hi Tim,
Apologies for the slight leak of the tins.
If you order from us again, please take a photo so that we may pass this on to our couriers. We take a lot of care and pride into sending out our orders and usually find it's a result of careless delivery drivers. However, we will take a further look into our packing of orders so that we can prevent this happening in the future.
Emily - AVACE Ltd
Reply from Avace
Hi Raj,
Thanks for your positive review. We're glad to have helped.
Happy Painting!
Emily - AVACE Ltd
Fantastic service as always
Fantastic service as always. Delivered first thing this morning by a top delivery man.
May 7, 2026
Reply from Avace
Hi!
Thanks for your positive review. We're glad to have helped.
Happy Painting!
Emily - AVACE Ltd
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