Omaze Reviews 

723,562
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 51,818 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention that the official website is very straightforward to navigate and remarkably simple to use for entering fantastic prize competitions. Many people truly love the wonderful opportunity to dream big and win incredible rewards while supporting important charitable causes together. Some reviewers were not happy with the rising subscription fees and felt that ticket prices were quite expensive over a long period. A few other people also noted that the overall platform could sometimes be difficult to browse and lacked complete transparency during certain live draws.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that signing up is... See more

Competition

Users describe positive interactions with competition, highlighting the excitement of winning luxury homes... See more

Website

Customers had positive experiences with website, finding the online platform easy to use and navigate for... See more

Price

Reviewers mention ambiguous feedback about price, noting that while costs have increased with monthly... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, with many consumers expressing frustration over recent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I personally can't fault them , the product is what it is , a home & life style lottery. As a subscriber I get regular updates , subscriber draws some you have to pay extra to enter . It up to you whe... See more

Rated 4 out of 5 stars

It’s a good way to give to charity with a possibility of winning a big prize and I mostly support the charities chosen. I would have given 5 stars but the emails I receive from Omaze sometimes imply... See more

Rated 4 out of 5 stars

I mean, I haven’t won a house or anything but the process of trying to was relatively simple. If the Nordic god of house competitions ever shines great fortune down upon me, I’ll bump you guys up to a... See more

Rated 5 out of 5 stars

Omaze is amazing! The incredible work they do to support charities and people in need is a breath of fresh air in today's world. They give people like me the opportunity to be part of something m... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

We support charities with fundraising so they can keep making real changes in the world. Our vision at Omaze is to increase humanity's giving through the power of dreams. We do this by raising money for charity by offering people the chance to win once-in-a-lifetime experiences and dream prizes.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

724K reviews

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4.5

All reviews

(723,562)

45,127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Using the online service is easy

Using the online service is easy. Every step is laid out well. The property description is detailed and pictures are lovely.
It's good to know what charities you're contributing to.

April 12, 2026
Rated 5 out of 5 stars

I get so emotional watching the Omaze…

I get so emotional watching the Omaze winners videos. Seeing their reactions and how happy they are... it makes my day. I can feel how much it means to them. Thank you Omaze for making such a real difference in people lives. Amazing charity work 👏 ❤️

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

Not really impressed with their…

Not really impressed with their notifications. Had missed a winning draw and was never notified.

April 1, 2026
Omaze logo

Reply from Omaze

Hi there,

We're sorry to hear about your experience and would like to look into this further for you. 

One of our customer support team members will be in contact to assist you via email. 

Kindest regards,
The Omaze Team

Rated 1 out of 5 stars

Racism??

Been subscribed to monthly for nearly a year. Nothing won and upon reflection the amount of coloured people who have won just goes to show hand picked winners 🤷‍♂️ going to BOTB!

September 6, 2026
Unprompted review
Omaze logo

Reply from Omaze

Hi there,


Thank you for reaching out to us through our social community! We appreciate you taking the time to provide your feedback.


We are deeply sorry for any frustration this may have caused you.

We’d love to clarify with you how our winner confirmation process works. Our winners are randomly drawn from the entire pool of entrants. Omaze does not select winners based on any factors, we only confirm the randomly drawn potential winner. You can read more in our Official Rules.


As per Section 10B of the Official Rules, except for Experiences in which specific Prize Winner qualifications, requirements, or restrictions may be stated in the Experience Rules (for example, any residency or citizenship requirements, age requirements, or health requirements), Potential Winners will **not** be disqualified based on race, religion or belief, gender reassignment, sex, sexual orientation, marital status, or pregnancy and maternity, or any other protected characteristics.  
 
If you have any further queries, please reach out to us at team@omaze.co.uk.

All the best, 
The Omaze Team

Rated 1 out of 5 stars

Bad website for purchasing one-off purchase. Easy to get locked into monthy subscription, and not easy to find a way out of it.

This company has a website that is not easy to navigate. Firstly I thought I was purchasing a one-off purchase, but much later found I was a monthy subscriber. It was so difficult to then stop the subscription that I had to get qualified help to stop the subscription.

February 1, 2026
Omaze logo

Reply from Omaze

Hi there,


Thank you for reaching out to us through our social community! We appreciate you taking the time to provide your feedback.


We are deeply sorry for any frustration this may have caused you. 


Customers are able to enter our Omaze draws by purchasing an Omaze subscription or Single Purchase Entry on our website omaze.co.uk. 

If you would like to discuss anything further, we are always happy to receive feedback. Please contact our Customer Experience Team at team@omaze.co.uk.

Kindest regards,
The Omaze Team

Rated 1 out of 5 stars

Ballshit did not win again it's a…

Ballshit did not win again it's a f**king scam and don't say it's not give me all my money back you scum

September 4, 2026
Unprompted review
Omaze logo

Reply from Omaze

Hi there,

Thank you for supporting our charity partners by entering our draws.

We're sorry to hear you've not won a prize so far but we're wishing you the best of luck for any future Omaze draws you enter. 

We're happy to receive customer feedback on ease of entering, website usability, Customer Service (if accessed) and anything else people feel like sharing with us! 

If you would like to discuss your experience further, please get in touch with our Customer Experience Team at team@omaze.co.uk

Kindest regards,
The Omaze Team

Rated 2 out of 5 stars

wasted time and money

wasted time and money
’ve been playing Omaze Competitions for quite a long time, but "unfortunately I haven’t had any luck winning so far".The chances of winning are extremely low,even if you spend more....( all Subscriptions paid in the same time...for every single month, and extra entries purchased on every prize MONTHLY BY ME so over 1000 entries..., )! However the false...discount is a very cheap and disappointing tactic and you have no consideration to regulars at all in my view! Will be really appreciated some transparency about when the draw happens,any reassurance that all entries are properly included,and how the winner..is selected as clear evidence that the process is genuinely random and fair. Cheers , I m out.... now

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

I signed up to win and during that hope…

I signed up to win and during that hope I was lead to believe I was also helping charity. But I’m confused..we all purchase tickets, have been given a personal winning number..then it’s draw day and a winning number is drawn!! This number is not published until they have supposedly contacted the winner and confirmed they meet the winning criteria! Then the winning number is published with an email saying ‘check to see if you have won’ and we all know we haven’t won as we would of been contacted 🤷‍♀️ I have already contacted their customer service to ask why they wait to publish the winning number and it was because they want to make sure the winner is legit 🤣

September 4, 2026
Unprompted review
Rated 1 out of 5 stars

They keep taking my money despite…

They keep taking my money despite cancelling the subscription, be very careful everyone

September 4, 2026
Unprompted review
Omaze logo

Reply from Omaze

Thank you for reaching out.

Please get in touch with our customer support team on: team@omaze.co.uk if you are having difficulty cancelling your subscription.

The Omaze Team

Rated 3 out of 5 stars

How do you rate a game of chance?

It's a bit weird being asked by someone like Omaze how I rate their service. The simple answer is 5 stars and fantastic if I win, one star and terrible if I don't - so a 3 in the middle seems about right as I've not won yet - but might!

May 10, 2026
Omaze logo

Reply from Omaze

Thank you for your feedback.

We like to hear about your experience as constructive feedback from our community useful to help us shape the future on the house draw.If you would like to discuss further, please contact our customer service team at team@omaze.co.uk

Thank you.

- The Omaze Team

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