Ordered several items for Christmas presents and all look exactly as was shown on website. One was actually a repeat buy for a different relative. It is going to sound weird but they have excellent pa... See more
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Company details
- Fashion Accessories Store
- also in
- Furniture Store
- Handbags Shop
- Jewelry Store
- Mirror Shop
- Women's Clothing Store
Information provided by various external sources
Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware.
Contact info
Unit F, Davis Rd Industrial Park, KT91TQ, Chessington, United Kingdom
- 020 8974 0110
- askus@oliverbonas.com
- oliverbonas.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 86% of negative reviews
Typically replies within 48 hours
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Very disappointed told my home delivery…
Very disappointed told my home delivery would be 2-3 working days. But you use the worst courier that's been bottom of the pole for the last two years. My parcel has been delayed should deliver tomorrow 5 working days not 2-3.
Still haven’t received what I’ve…
Still haven’t received what I’ve ordered. Probably because it is being delivered by Evri. Has been sitting with them for 3 days have now missed the birthday the gift was meant for.
I was sent the complete wrong item (a…
I was sent the complete wrong item (a tank top instead of a plate) it was a gift and not only did customer service not even apologise but the only way to fix it was to repurchase the item which I paid next day delivery on and return the wrong item. That means I’m out of pocket and didn’t receive the item when I needed.
Easy website to navigate
Easy website to navigate
Love my fig pinstripe travel mug
Discount blues
It was a pain trying to prove my status for the 15% discount. It was much easier on blue light card.
Arrived very quickly and very well…
Arrived very quickly and very well packaged - I ordered a lot of breakables and everything arrived in pristine condition
Fast and reliable service.
Fast and reliable service.
Love the products.
It was easy using the website and the…
It was easy using the website and the products arrived quickly and just what I expected.
They looked just like the website , gorgeous as always.
Thank you.
My favourite shop
My favourite shop! Clothes are excellent quality, reliable sizing. Fast delivery and easy returns if needed.
The dress is beautifully made and looks…
The dress is beautifully made and looks absolutely stunning! The quality and attention to detail are amazing. I’m very happy with it and would highly recommend it to anyone. Absolutely gorgeous! ❤️
Beautiful quality
I ordered 5 dresses and they are all such good quality and fit beautifully. Highly recommend them.
The delivery was very prompt
The delivery was very prompt, excellent service. Also I love the Oliver Bonas in Cribbs Causeway, the staff are amazing.
Love your products
Love your products. And the sales staff are wonderful. So kind ,helpful and patient. I rarely leave after my purchase without coming back to the till to buy something else before leaving the shop😃 xx
Paid for next day delivery.
Paid for next day delivery.
Arrived on time. Very happy with my purchase. Used Oliver Bonas online before. Good service would use again.
My first time buying from Oliver Bonas…
My first time buying from Oliver Bonas and it won’t be my last! The website was easy to navigate, the items arrived well packaged and every item was a keeper! Well made, great fit (I'm between a 10-12 and ordered a 10 in the jumpers), and the colours marched what I had seen on the website. Would highly recommend!
Unhappy with returning an item
I returned a top which I had worn twice that the front of it had gone very bobbly so I was not happy. I had the receipt for £60 but as I had been out of the country for 8 weeks they queried the return to get a full refund as the top had reduced to £30. There was no Manager around so they could not make a decision and give me £60 refund. This is not really acceptable as the product was faulty and I had the receipt..
I settled for a £60 cardigan to exchange so I got my full money replaced.
The purse I bought is a gift
The purse I bought is a gift my experience was superb ordered and delivered very fast excellent service great gift
I have not had notification my order is…
I have not had notification my order is in store and it is 6 days ago since the system said it is in transit. Very very slow delivery service
could'nt find what i was looking for…
could'nt find what i was looking for but thank goodness the shop assistant knew what i was looking for and ordered it and arranged delivery. so helpful
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