I’ve been a customer for several years…
I’ve been a customer for several years and each year they raise the price. Today I called and asked why I haven’t received my new bill yet for this year of car insurance. This then proceeded with asking me a lot of questions about my driving license and my car, as if I was a new customer. They told me that they are raising the price by about 100€ and asked me to sign a new contract.
This is not the way to treat good paying customers who have a good driving record. I’m 51 years old and any other insurance company would lower the prices after being a customer for several years.
DO NOT WASTE YOUR TIME AND MONEY ON THIS COMPANY. I also called them back to make sure my insurance will be cancelled and they gave me a hard time asking why I want to cancel. Seriously?
Obrigado pelo seu e-mail. Decidi não renovar o meu contrato com vocês e tenho uma nova seguradora.
Não estou satisfeito por terem aumentado o preço e nem sequer me terem informado que o meu contrato está a chegar ao fim. Não teríamos seguro se não tivéssemos ligado hoje.
É uma pena que tratem os vossos clientes sem respeito.