OK! teleseguros Reviews 

45
TrustScore 1.5 out of 5

1.4

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Company details

  1. Insurance Agency
  2. Auto Insurance Agency
  3. Insurance Broker
  4. Insurance Company

Information provided by various external sources

Fundada em 1998, a Via Directa – Companhia de Seguros, S.A., constitui-se como a Seguradora do grupo Fidelidade vocacionada para a comercialização de seguros através da internet. A OK! teleseguros foi pioneira na venda online do seguro automóvel (2000...


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1.4

Bad

TrustScore 1.5 out of 5

45 reviews

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No history of asking for reviews

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1.4

All reviews

(45)

17 reviews in the last 12 months

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Rated 1 out of 5 stars

I’ve been a customer for several years…

I’ve been a customer for several years and each year they raise the price. Today I called and asked why I haven’t received my new bill yet for this year of car insurance. This then proceeded with asking me a lot of questions about my driving license and my car, as if I was a new customer. They told me that they are raising the price by about 100€ and asked me to sign a new contract.

This is not the way to treat good paying customers who have a good driving record. I’m 51 years old and any other insurance company would lower the prices after being a customer for several years.

DO NOT WASTE YOUR TIME AND MONEY ON THIS COMPANY. I also called them back to make sure my insurance will be cancelled and they gave me a hard time asking why I want to cancel. Seriously?

Obrigado pelo seu e-mail. Decidi não renovar o meu contrato com vocês e tenho uma nova seguradora.

Não estou satisfeito por terem aumentado o preço e nem sequer me terem informado que o meu contrato está a chegar ao fim. Não teríamos seguro se não tivéssemos ligado hoje.

É uma pena que tratem os vossos clientes sem respeito.

August 27, 2025
Unprompted review
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Rated 2 out of 5 stars

Good insurance company with good prices and poor practices and support

Ignores your contact preferences (keeps calling me despite being repeatedly requested not to).

Full auto insurance doesn't cover isolated tire nor rim damage. Instead of telling you this upfront when you report such damages with photo evidence, they make you waste your time driving kilometers to a workshop to wait and have your car inspected and only then tell you they don't cover it (?!).

Simulates €100.000 goods insurance but refuses to offer it.

Seemingly-fake reviews.

Otherwise good. Good, inexpensive insurance.

Update (08/05/2026): Refused to send someone to fix my broken electric blind desite my insurance covering "Home Assistance" with "Repair work, including travel and 1 hour of labor", "DIY projects, including travel and 2 hours of labor", and "24/7 customer service, with repairs performed between 8 a.m. and 8 p.m. on weekdays".

January 14, 2025
Unprompted review
Rated 1 out of 5 stars

Security Finance of Stillwater

Security Finance of Stillwater, Oklahoma has people in the office that have no idea how to write a loan. The contract had the wrong payment start date on it. The date loan took out was after my first payment date. The entire contract had errors on it. The way to resolve this was to have me come in and renew the lian to correct their mistakes and to fire the person that made this error. I did an early payoff and will never use them again

July 1, 2023
Unprompted review
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