OutdoorSolarOutlet.com Reviews 

400
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 239 reviews, reviewers had a great experience with this company. Customers frequently praise the fast shipping services and mention that their orders arrive promptly in secure, careful packaging. Many people also highlight that the purchased items work very well and perfectly meet their expectations for outdoor garden lighting. However, some reviewers noted frustrating issues with the return process and restrictive company policies. A few customers experienced significant difficulties when trying to send back items or received damaged products that required unexpected extra effort to resolve. Other consumers also mentioned occasional disappointments regarding product brightness or battery life not lasting long enough during the night.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and descriptions. While many reviewers... See more

Quality

Consumers find quality to be ambiguous, sharing widely varied experiences. While some reviewers report that... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting timely and fast arrivals.... See more

Order

Reviewers highlight ambiguous aspects of order experiences, reflecting a sharp division among consumers. Many... See more

Return policy

Clients share negative opinions on return policy, expressing frustration over the cumbersome and unresponsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered and received a 2 pak of 100 lumens solar up lights to illuminate tress and shrubbery. They arrived as described, very very simple to place and begin using. They work so well I immediately or... See more

Rated 4 out of 5 stars

Works as described. Delivery was quick. Solar cells are a bit disapointing the battery dies after about 5 hours. Short days explain part of that.

Rated 4 out of 5 stars

The first lights I ordered were not bright enough for my application. It took awhile to get response for the return. I was able to return them and reordered the street light version. We are satisfied... See more

Rated 4 out of 5 stars

Shipping was fast and the lights were carefully packaged. We really like the ambiance the solar lights add to our garden! I appreciate the light shades are made from glass rather than plastic. The... See more


Company details

  1. #36 of 43 best companies in Lighting Store
  2. #11 of 11 best companies in Light Bulb Supplier

Written by the company

WHY BUY FROM US? OutdoorSolarOutlet we are on a mission to inspire people to transform their loutdoor spaces & brighten up their gardens with our fantastic range of high quality branded outdoor lighting.Based in Los Angeles ,California everything we do is about making our customers happy. Particularly when it comes to choice, customer service, quality and value. We are incredibly particular about our quality standards. We work with our manufacturers directly so that the level of detail we insist upon sets us apart from the competition & ensures the products we provide to our customers are top quality. We specialise in outdoor Pathway Solar and Solar Street lighting for both the domestic and commercial sector. Our "LED Heavy Duty Outdoor Solar Street" is one of our best sellers and has hundreds of satisfied customer recommendations. This means our fantastic customers come back time and time again!We are always happy to listen to customer feedback and our US based in-house support team are available to answer any further questions you may have. If you would like to get in touch then please contact us via email support@outdoorsolaroutlet.com


Contact info

3.8

Great

TrustScore 4 out of 5

400 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 2% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(400)

229 reviews in the last 12 months

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Rated 2 out of 5 stars

Shipping

Shipping ? I paid extra and it took twice as long now I have it finally and this is nothing good it’s cheap made not going g with stand any wind poles have scratches and also scratching while unpacking and a black ball for top really ?? Needs gold not happy with u guys at all wish I would have skipped over your site anything u can do for me ? I would appreciate it thank you

August 25, 2026
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Rated 1 out of 5 stars

Spent a lot of money on products of…

Spent a lot of money on products of which two of the lights didn't work. Contacted company right away by email. Just gave me the run around I'm sure they hoped I would go away. When I finally got threw to someone by phone they wanted me to spend more money saying it was probably the batteries when I told them that was unacceptable. Told me he didn't like my attitude and hung up on me. Get new people and get new and better batteries. Don't buy from this company...

August 20, 2026
Unprompted review
Rated 1 out of 5 stars

Poor customer service from Robert

Poor customer service from a rep named Robert..if that was his real name. Couldn’t get straight answers and he took forever to respond, if he did at all ..I bought these lights just now elsewhere and feel good I didn’t enable poor customer service here.

August 18, 2026
Unprompted review
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Rated 1 out of 5 stars

Don’t Buy Here

What ever you do, don’t order from this company. They sent the wrong lights, then I called the company number for 3 days in a row and left messages with my order number and information to return my call. They never answered or returned my calls. On the fourth day, someone answered but cut me off in mid sentence while I was explaining the situation. Again, they sent the wrong lights. He was rude and aggressive and when I said so, he hung up on me and blocked my call. The absolute worst company, customer service, experience I have ever had ordering online. I would give them a negative star if there was one.

August 7, 2026
Unprompted review
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Rated 2 out of 5 stars

Poor Customer Service

Sent an email and left a message and still have not been contacted. Did not mention the fact that you have to dig a hole 4' deep anywhere. Can not get ahold of anybody and their website says they don't accept returns for anything on sale. Almost EVERYTHING is on sale. Not very good customer service.

June 29, 2026
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Rated 1 out of 5 stars

I’ve left a message with your…

I’ve left a message with your 877-488-3581 number yesterday with no reply, regarding my previous two purchases of these lamps and two of which have lost power even with new batteries and I’m asking what to do next as they have been good lights but now they seem to be failing and I just bought six more.

June 24, 2026

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