I ordered and received a 2 pak of 100 lumens solar up lights to illuminate tress and shrubbery. They arrived as described, very very simple to place and begin using. They work so well I immediately or... See more
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Company details
- #36 of 43 best companies in Lighting Store
- #11 of 11 best companies in Light Bulb Supplier
Written by the company
WHY BUY FROM US? OutdoorSolarOutlet we are on a mission to inspire people to transform their loutdoor spaces & brighten up their gardens with our fantastic range of high quality branded outdoor lighting.Based in Los Angeles ,California everything we do is about making our customers happy. Particularly when it comes to choice, customer service, quality and value. We are incredibly particular about our quality standards. We work with our manufacturers directly so that the level of detail we insist upon sets us apart from the competition & ensures the products we provide to our customers are top quality. We specialise in outdoor Pathway Solar and Solar Street lighting for both the domestic and commercial sector. Our "LED Heavy Duty Outdoor Solar Street" is one of our best sellers and has hundreds of satisfied customer recommendations. This means our fantastic customers come back time and time again!We are always happy to listen to customer feedback and our US based in-house support team are available to answer any further questions you may have. If you would like to get in touch then please contact us via email support@outdoorsolaroutlet.com
Contact info
United States
- outdoorsolaroutlet.com
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Replied to 2% of negative reviews
Typically replies within 24 hours
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Shipping
Shipping ? I paid extra and it took twice as long now I have it finally and this is nothing good it’s cheap made not going g with stand any wind poles have scratches and also scratching while unpacking and a black ball for top really ?? Needs gold not happy with u guys at all wish I would have skipped over your site anything u can do for me ? I would appreciate it thank you
Easy and quick.
Quick turn around
Delivery person took inside my home because too heavy for me.
Quick response
Timely delivery with no surprises and…
Timely delivery with no surprises and the product was exactly as described. I highly recommend them.
Spent a lot of money on products of…
Spent a lot of money on products of which two of the lights didn't work. Contacted company right away by email. Just gave me the run around I'm sure they hoped I would go away. When I finally got threw to someone by phone they wanted me to spend more money saying it was probably the batteries when I told them that was unacceptable. Told me he didn't like my attitude and hung up on me. Get new people and get new and better batteries. Don't buy from this company...
Poor customer service from Robert
Poor customer service from a rep named Robert..if that was his real name. Couldn’t get straight answers and he took forever to respond, if he did at all ..I bought these lights just now elsewhere and feel good I didn’t enable poor customer service here.
Great Company
Lights were great quality and communication was a A+
I recommend this company.
High quality product
Don’t Buy Here
What ever you do, don’t order from this company. They sent the wrong lights, then I called the company number for 3 days in a row and left messages with my order number and information to return my call. They never answered or returned my calls. On the fourth day, someone answered but cut me off in mid sentence while I was explaining the situation. Again, they sent the wrong lights. He was rude and aggressive and when I said so, he hung up on me and blocked my call. The absolute worst company, customer service, experience I have ever had ordering online. I would give them a negative star if there was one.
No Product Delivered
This should tell you everything you want to know, you are sending us a survey on a product that we have not yet received!!
Good Experience with Outdoor solar
Easy to place the order- enjoyed the discount- I added new lights and have a few extras. Yard looks great!
Landscape lighting purchase
I found the items I needed fairly easily by searching brand name. Would order again and recommend this store for landscape lighting.
Prompt delivery
Prompt delivery! Excellent product quality!! Please keep up the great work!!!
Notable for the neighborhood.
This flag has created a place that neighbors and friends ask about.
Poor Customer Service
Sent an email and left a message and still have not been contacted. Did not mention the fact that you have to dig a hole 4' deep anywhere. Can not get ahold of anybody and their website says they don't accept returns for anything on sale. Almost EVERYTHING is on sale. Not very good customer service.
Great product at a good price
Great product at a good price , fast shipping !! Highly recommend!!
I’ve left a message with your…
I’ve left a message with your 877-488-3581 number yesterday with no reply, regarding my previous two purchases of these lamps and two of which have lost power even with new batteries and I’m asking what to do next as they have been good lights but now they seem to be failing and I just bought six more.
I was sent the wrong things
I was sent the wrong things. What I got I did not order. Sending it back. Very disappointed.
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