Northerner.com Reviews 

5,045
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,168 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast shipping speeds, outstanding customer service, and wonderful selection of affordable products. People also love how simple the online ordering process is, noting that prices are consistently much lower compared to local retail stores. Some reviewers were not happy with delivery delays, occasional tracking problems, or carrier handling issues. A few people mentioned encountering package disruptions, noting that specific shipments occasionally took significantly longer than the requested timeframe. Consumers also expressed frustration when orders faced transit setbacks, requiring extra coordination to completely resolve delivery complications.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting rapid shipping times and packages that... See more

Price

Reviewers mention positive feedback about price, noting that costs are significantly lower than local stores... See more

Product

Clients share positive opinions on product quality, highlighting great flavors and consistent item standards.... See more

Order

Consumers find order to be positive, highlighting the simple and fast purchasing process alongside quick... See more

Service

Reviewers highlight positive aspects of service, consistently praising the reliable support, fast shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased online on a Saturday afternoon and my order was delivered on the following Wednesday, the 3rd business day. And the price was the best price I have seen anywhere. I love finding the produc... See more

Company replied

Rated 5 out of 5 stars

Northerner has all the brands, strengths, and flavors that I love and at prices that can’t be beat! I love how they offer low priced add-ons at the end of my purchases. This allows me to try brands... See more

Company replied

Rated 5 out of 5 stars

Exactly what they advertised at a great price. Arrived when they said it would, and, they sent me a link to track the delivery. From starting at the website until I retreived my delivery from my... See more

Company replied

Rated 5 out of 5 stars

You are the Best and the most affordable! I’m only going through your company especially since you now got the new flavor of Black Cherry! You guys charge almost HALF of what the other companies ch... See more

Company replied


Company details

  1. #10 of 33 best companies in Tobacco Shop

Written by the company

Our journey began long time ago, being one of the pioneers within e-Commerce and even more so with focus on smokeless tobacco. Starting our business back in 1998 as a small start-up, we have made huge steps and today we are a professional business offering our customers quality products and services around the globe. Our ambition apart from growing our business, is to improve access to smokeless nicotine products for millions of people. Already today, we are the world’s market leading online actor within ‘smokeless’ and delivers products to adult consumers around the world.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.6

All reviews

(5,045)

2,941 reviews in the last 12 months

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Rated 1 out of 5 stars

Credit card charge back…

After purchasing hundreds of dollars worth of product, I selected the option for signature upon delivery, through FedEx shipping. These folks then mailed out through USPS. which although not even an option for me to choose, showed tracking as delivered to a neighbor. These folks will not provide a signature receipt of the person 21 or over, who signed for and accepted my nicotine and wants me to file my own claim with the carrier that they chose without my consent. USPS or these folks also claim I chose the "deliver to my neighbor option", which is impossible because I had selected FedEx signature which is required by law in my state. Going to have to do a credit card charge back. Also contact the states attorney and make them aware of these illegal practices. This company is failing to provide additional services to me. I have been clearly wronged. I have a screenshot of my order if they wanted to see what I'm sending to the fraud services division of my credit provider. Dissapointed that I have to do anything other than pay and enjoy. Not the best business model for repeat business. Thanks

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

10/10

I have placed a few orders with Northerner now. Their value is second to none, the 99p range includes a huge variety of different pouches. Delivery is always prompt. 10/10 service

September 4, 2026
Unprompted review

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