Namly Design Reviews 

291
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

I ordered a print of my Cat as the Queen that she was. Admittedly it took a little longer get than expected but customer service was awesome and I was confident I would get the item . Had no idea it... See more

Rated 1 out of 5 stars

Ordered a personalized wedding song artwork piece (photo and lyrics) framed. Though it arrived in the expected window of time, the printed artwork was freely floating in the box (a risk to get damaged... See more

Company replied

Rated 1 out of 5 stars

Ordered over 3 weeks ago, still haven't received my order. Have emailed 6 days ago with no response whatsoever. So much for 2-8 day delivery. No communication response. Would not order again. I don'... See more

Company replied

Rated 5 out of 5 stars

The pictures turned out great, I love them! I was able to pick a picture for each pose, which led me to use two pictures for each of my two dogs. Adorable!! Other websites did not allow me to do th... See more

Company details

  1. Digital Printer
  2. Custom Label Printer

About Namly Design

Written by the company

BESÖK VÅR WEBBSHOP

Namly Design är en print-on-demand webbutik som specialiserar sig på försäljning av personliga och unika produkter för olika ändamål. Från personliga namnlappar för barnkläder till kakeldekaler för en förändring i köket eller badrummet. Vi erbjuder ett brett utbud av produkter som kan anpassas efter kundens preferenser. Vi har varor som passar både vuxna och barn.

Att renovera ett barns sovrum med våra väggdekaler är inte bara ett billigare alternativ jämfört med att måla om eller köpa nya möbler, utan det är också ett roligt och interaktivt projekt som du kan göra tillsammans med ditt barn.

Våra namnlappar är perfekta för att organisera och märka barnens tillhörigheter. Oavsett om det är kläder, väskor, lunchlådor eller skolmaterial. Namnlapparna är hållbara, vattentåliga och kan anpassas med namn eller önskad information. Med dessa praktiska och stilrena namnlappar kan du säkerställa att dina barns saker alltid kommer tillbaka.

Vi erbjuder ett brett utbud av affischer med olika motiv och stilar för att pryda ditt hem. Våra affischer är av hög kvalitet och trycks på begäran för att säkerställa att varje produkt är unik och av högsta standard. Oavsett om du letar efter konstverk för att komplettera din inredning eller för att ge som en personlig present, har vi något för varje tillfälle.

Ta en titt på våra kakeldekaler, som är den perfekta lösningen för att förvandla ditt kök eller badrum på ett prisvärt och enkelt sätt. Med våra kakeldekaler av hög kvalitet kan du ge dina kakelplattor en helt ny look utan att behöva byta ut dem helt. Våra kakeldekaler finns i ett brett utbud av mönster, färger och stilar. Oavsett om du föredrar en elegant marmoreffekt, en rustik träeffekt eller en lekfull mosaikdesign, har vi något som passar din vision för ditt kök eller badrum.


Contact info

3.1

Average

TrustScore 3 out of 5

291 reviews

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1-star

No recent history of asking for reviews

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Replied to 95% of negative reviews

Typically takes over 1 month to reply

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3.1

All reviews

(291)

152 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor quality and overpriced

Ordered a personalized wedding song artwork piece (photo and lyrics) framed. Though it arrived in the expected window of time, the printed artwork was freely floating in the box (a risk to get damaged) and a very poor-quality frame with visible mark to front. The image printed appears blurry despite high resolution upload; all round appears to be very poor quality despite the $70AUD price tag (including delivery). Would not recommend this company. Offered a 10% refund only for damage of item, not too pleased with it and wish to warn others to be careful shopping with namly. Ruined my plans for a beautiful anniversary gift.

August 20, 2026
Unprompted review
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Reply from Namly Design

Thank you for sharing your experience.
We are truly sorry that you were not satisfied with the quality of your order and that both the frame and the print did not meet your expectations. This should of course not happen, and we understand that it affected your gift in a disappointing way.

We would really like to help you with your case – as a customer, you should always feel completely satisfied. Unfortunately, we cannot locate your order in our system based on the information available here on Trustpilot.

Please feel free to contact us at concerns@namly.se, and we will review your case and make sure you receive a solution that feels right for you.

Kind regards
Namly Design

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Rated 5 out of 5 stars

Only positive things to say about Namly !

Only positive things to say about my experience with that company. I needed unusual sized frames (60x80 cm) for my vintage Japanese posters, and if I could find that kind of frames in Norway, they were super expensive. And then I found Namly, and the total cost of 2 frames of that size from them, shipping and VAT included, was less than the price of only one in Norway ! For that price, I'll admit I wasn't expecting much quality-wise. But boy, was I wrong ! They arrived super-well packed, and they're flawless. They look neat, sturdy and the frame clips in the back will probably last forever, unlike the flimsy ones we usually get with cheap frames from Ikea and such. I'll absolutely order from them again !!!

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

The pictures turned out great

The pictures turned out great, I love them! I was able to pick a picture for each pose, which led me to use two pictures for each of my two dogs. Adorable!! Other websites did not allow me to do that.

August 1, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered over 3 weeks ago

Ordered over 3 weeks ago, still haven't received my order. Have emailed 6 days ago with no response whatsoever. So much for 2-8 day delivery. No communication response. Would not order again. I don't recommend...

Addit: took over a month to arrive and was so disappointed. Its cheap and nasty looking. Also ordered with a frame. What arrived was a kmart style frame still in the packaging, they didn't even bother trying to make it appear more upmarket by putting the oictire in it. Just shove in some random cheap frame. Looks so tacky, didnt give it to the person intended, its embarrassing.

August 9, 2026
Unprompted review
Namly Design logo

Reply from Namly Design

Thank you for sharing your experience.
We are truly sorry that you are still waiting for your order and that you haven’t received a reply to your email – this is not the experience we want our customers to have.

We shipped your order from us on July 15, which is within the expected timeframe for when your parcel should reach you. Unfortunately, delays can occur with the postal service, and this is something we cannot influence. According to the tracking information we can see, your order has been delivered.

If you have any questions, concerns, or need further assistance, please feel free to contact us at concerns@namly.se, and we will help you and make sure everything is resolved properly.

Kind regards
Namly Design

Rated 2 out of 5 stars

Ordered 24 days ago and was shipped 20…

Ordered 24 days ago and was shipped 20 days ago and tracking says it is still in international transit.
I ordered for a special gift and gave, what I thought was plenty of time as the website said 8-10 days. Had I known it was coming from Sweden I would’ve been expecting a longer transit concidering the global postal problem and I would have looked elsewhere to purchase this gift.
Very very disappointed. ☹️

August 9, 2026
Unprompted review
Namly Design logo

Reply from Namly Design

Thank you for sharing your experience.
We are truly sorry that you are still waiting for your order and that the delivery has not met your expectations.

Unfortunately, we have too little information here to see what may have gone wrong with your specific case. Please feel free to contact us at concerns@namly.se, and we will assist you further and review your order in detail.

Kind regards
Namly Design

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Rated 5 out of 5 stars

Love my print

I ordered a print of my Cat as the Queen that she was. Admittedly it took a little longer get than expected but customer service was awesome and I was confident I would get the item . Had no idea it shipped from Stockholm not that it matters. I absolutely love my pic, my 17 year old girl recently passed and this print makes me smile. I will definitely order from them again (please note I attached tracking number as I can’t find the order)

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

I ordered 4 personal posters. The program was easy to use. The result was great. The price was reasonable.

I asked a question about the delivery and received a quick and helpful response. I can appreciate that.

Very satisfied and recommend the posters!

June 9, 2026
Unprompted review
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Reply from Namly Design

Thank you so much for your lovely review. ✨ We’re really happy to hear that you enjoyed creating your personal posters and that you’re pleased with the final result.

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Rated 5 out of 5 stars

Great customer service

I received my order for my wives Mother’s Day. The picture quality wasn’t great so I emailed make the company aware and they sent a fresh one out immediately with no hassle. Just received the new one and it’s amazing. Amazing product and amazing customer service.

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed

I have just arrived home to my delivery of the my order. Only to discover the quality of the print is extremely poor.

There appears to be white blotches on the photo, that do not appear on the original that was supplied.

Additionally, you can barely make out the stars on the star map.

Either there is an issue at print, or the quality is generally poor. Regardless, I am greatly disappointed with this item. Especially for what was supposed to be a lovely gift from my daughter to her mother for Mothering Sunday this weekend.

I considered £17.95 for an image of this small size was on the more expensive end, however, I did expect the quality to be much greater than received.

I should have read the reviews before hand.

March 9, 2026
Unprompted review
Namly Design logo

Reply from Namly Design

Thank you for sharing your experience. It is disappointing to hear that the print quality did not meet your expectations. Of course, it should not be like that.

If you have not already contacted us, please email concerns@namly.se and we will help you further and find a solution.

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Rated 1 out of 5 stars

I haven't received my order

I haven't received my order after getting an email on 11th January that stated it was dispatched and would arrive in 4-7 working days. I have emailed twice and still haven’t had a response.

January 28, 2026
Unprompted review
Namly Design logo

Reply from Namly Design

Thank you for sharing your experience. We are truly sorry to hear that you still have not received your order, even though it was marked as shipped on January 11th. This is definitely not the experience we want our customers to have, and we apologize for not responding as quickly as you should have.

We will be happy to help you sort this out and ensure that you receive your order. Please contact concerns@namly.se with your order number, and we will make sure to follow up on the matter immediately and find a solution for you.

Rated 1 out of 5 stars

Namly is a scam

Order took more than 3 weeks, they promised 1–5 days delivery. Also they tried to invoice me before I’d even received the products. Also, customer service never replied to my 2 emails (even though it said in their website they’ll reply within 24hrs.

The whole business is a scam.
I’ll never order from them again. Do not recommend them.

January 19, 2026
Unprompted review
Namly Design logo

Reply from Namly Design

Thank you for sharing your experience. It is truly disappointing to hear that your order was so delayed and that you did not receive a response from us within the promised time. This is absolutely not the service or experience we want our customers to have, and we apologize for what happened.

We have had unusually high pressure during this period, but it should of course not affect you as a customer in this way. I would be happy to have the opportunity to correct this for you. Please contact concerns@namly.se with your order number, and we will help you further as quickly as possible. We appreciate you taking the time to tell us, it helps us to improve.

Rated 1 out of 5 stars

NAMLY is a SCAM company

NAMLY is a SCAM company. They will taker your money, but never deliver any goods.
On December 8th I ordered some items from them. They should be delivered "within 1-6 days".
On December 18th after having heard nothing I wrote the "company", who promised to reply within 24 hours. No reply.
On December 20th I wrote and cancelled the order.
On December 23rd they withdrew the money from my bank account.
I have now reported NAMLY to the Police.

December 23, 2025
Unprompted review
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Reply from Namly Design

Thank you for sharing your experience. What happened is truly unacceptable, and we apologize for what happened. I see that you have been in contact with my colleague regarding your matter, and I understand that the situation has created both frustration and concern.

We want to make sure that this is corrected and that you get the help you need. If you have any further questions or concerns, please contact us at concerns@namly.se, and we will help you as quickly as possible.

Rated 1 out of 5 stars

Package always goes missing

Ordered twice. Took over a month both times. First time they lost my order twice in the mail somehow. I ordered a second time thinking the first time was a shipping fluke because I liked the stickers. This time, same thing. After the second time the order was "lost" , they gave me a Postnord tracking number (after me being very persistent that they provide one) that hasn't updated in 5 days, this is all considering they advertise delivery in 2-3 weekdays. The customer service rep takes more than 3 days to respond even though their auto response email says within 24 hours. I will never order from them again and don't recommend anyone else does. I've been offered no compensation or anything for waiting for a month twice for my orders that are supposed to take 2 days

December 1, 2025
Unprompted review
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Reply from Namly Design

Thank you for sharing your experience. I really understand how frustrating it must be to wait so long, especially when it happened on two separate orders. We have been under a lot of pressure, but that is of course no excuse for you not receiving your order on time or the service you deserve.

It is important for us to correct what went wrong. If you have not already received help, you are most welcome to contact us at concerns@namly.se, and we will make sure to review your case and help you further as quickly as possible.

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Rated 1 out of 5 stars

They sent wrong order even i sent many…

They sent wrong order even i sent many emails but didn’t get any reply in the autoreply is mentioned we get back to you 24 hours i sent email 5 days before but they didn't reply. Please be aware these people i can't recommend to them

December 12, 2025
Unprompted review
Namly Design logo

Reply from Namly Design

Thank you for sharing your experience. It is truly disappointing to hear that you received the wrong order and that you have not received a response despite several emails. This is definitely not the service we strive for, and we apologize for the frustration this has caused.

We would be happy to help you further and correct what went wrong. Contact us at concerns@namly.se with your order number, and we will make sure to resolve your matter as quickly as possible if you have not already received help.

Kind regards
Namly Design

Rated 1 out of 5 stars

I have ordered this and got an email…

I have ordered this and got an email saying i could track it. I in fact could not track it. I have tried emailing and still absolutely nothing!
Im really needing this parcel for a special gift and im honestly disappointed because at this point i dont think it will come

December 10, 2025
Unprompted review
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Reply from Namly Design

Thank you for sharing your experience and I truly understand how stressful it is to wait for a gift and not be able to track the package or receive a response via email. This is definitely not the experience we want any customer to have.

We apologize for the tracking issues and the lack of feedback. Please contact concerns@namly.se with your order number and we will help you figure out what happened and ensure that you receive your order or a solution as quickly as possible.

Rated 4 out of 5 stars

Stickers are great

Stickers are great! Didn't get that shipping information though, but the package arrived quigly, within 6 or 7 days.

December 8, 2025
Unprompted review
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Reply from Namly Design

How wonderful to hear that you are so happy with the stickers!

Thank you for sharing your experience, it means a lot that you took the time to write a review. Even though the delivery information did not arrive as expected, we are happy that the package still reached you quickly, within 6-7 days.

Great to hear that the products lived up to your expectations

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