Movers Buddy Reviews 

175
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being friendly, professional, efficient, and helpful, often noting their careful handling of belongings. The service is frequently described as smooth, prompt, and reliable, with many appreciating that items arrived safely, the process was effortless, and movers were courteous and on time. However, some customers noted issues with pricing, including unexpected fees and discrepancies between initial quotes and final charges. Others experienced problems with delivery service, such as significant delays, smaller trucks than agreed, or slow, inexperienced movers, sometimes resulting in items not fully transported. Some reviewers also cited a lack of resolution for issues and poor customer service communication.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as friendly, professional, and... See more

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Price

Clients share ambiguous opinions on price, with many reviewers expressing frustration over hidden charges and... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers praising it as helpful, professional,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting significant delays... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The boys that moved us were friendly. Helpful, professional, efficient. They were careful & caring and listened to our desires and offered good advice. If we were to move we would definitely u... See more

Company replied

Rated 5 out of 5 stars

Movers Buddy connected us with Mohamed Daramy from Dovy Logistics. Mohamed and Ian were delightful and competent, communicated in a clear and timely manner, and submitted time claims inside the times... See more

Company replied

Rated 5 out of 5 stars

We needed a household of furniture and other goods moved on a Sunday from Brisbane to the Sunshine Coast. We gave Movers Buddy two days’ notice and they provided two guys from Collins who were on ti... See more

Company replied

Rated 5 out of 5 stars

The removalists were very professional, efficient and courteous. They were also mindful of the time, they did not take forever to load and unload our stuff, they were not on their phones unlike other... See more

Company replied


Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Piano Moving Service

Written by the company

At MoversBuddy, we built our business around one idea: moving should feel sorted, not stressful. With 10+ years in the moving industry and 10,000+ successful moves, we’ve helped families and businesses relocate with the care you’d expect from a team that treats your belongings like they’re our own. We don’t just carry boxes—we move the memories and everyday comforts that make a place feel like home. Our process is simple: you tell us what matters most (timings, access, fragile items, “must-have first” boxes), we map the plan, then our trained crew packs, moves and sets up with precision so nothing is overlooked. We offer home and office moves, packing and unpacking with quality materials and clear labelling, furniture removals for bulky or delicate items, interstate relocations, and secure storage when dates don’t line up. We operate across Melbourne, Sydney, Brisbane, Adelaide and Perth, plus surrounding suburbs, and we regularly manage interstate moves between states with clear updates along the way. Expect upfront, transparent pricing (no hidden surprises), flexible scheduling (open seven days), clean modern trucks, and a friendly team that shows up on time and gets the job done properly.


Contact info

4.2

Great

TrustScore 4 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(175)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID THIS COMPANY

Booked for 9am did not arrive until 10am. Had small truck even though we booked a large truck for a 4x2, had to do 2 runs at our expense!! Nice enough removal men but not the quickest, then again how quick can you move furniture when you are wearing a pair of thongs on your feet? My husband helped unload to try hurry things along,even though he has a bad back, the reason we hired a removal company.Then the bill was ridiculous, the removal men sat in van on driveway while the boss threatened us on phone, stating he would charge us for their removal men sitting on our street.I do NOT recommend this company.

July 23, 2026
Unprompted review
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Rated 4 out of 5 stars

Worked hard

Worked hard, did what they were meant too. Job well done.

July 21, 2026
Unprompted review
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Reply from Movers Buddy

Thank you for your feedback! We're glad to hear you had a good experience with the team. We truly appreciate your support.

Rated 4 out of 5 stars

Very careful movers

The two removalists were excellent (AJ and RD). They were very concerned about the street tree and the parking. The furniture was delivered without damage.

July 17, 2026
Unprompted review
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Reply from Movers Buddy

Thank you for your feedback! We're glad to hear you had a good experience with the team. We truly appreciate your support.

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Rated 5 out of 5 stars

I needed a last minute removalist

I needed a last minute removalist. Movers Buddy were able to accomodate my needs, service was fast and everything went well.

July 21, 2026
Unprompted review
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Reply from Movers Buddy

Thank you for your feedback! We're glad to hear you had a good experience with the team. We truly appreciate your support.

Rated 5 out of 5 stars

Helpful and easy

July 21, 2026
Unprompted review
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Reply from Movers Buddy

Thank you for your feedback! We're glad to hear you had a good experience with the team. We truly appreciate your support.

Rated 5 out of 5 stars

Great support on my move

Great support on my move. Thanks team

July 19, 2026
Unprompted review
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Reply from Movers Buddy

Thank you for your wonderful feedback! We're delighted to hear Mohamed, Ian, and the team provided such professional, honest, and friendly service. We truly appreciate your kind words and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Client

They were good

July 18, 2026
Unprompted review
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Reply from Movers Buddy

Thank you for your feedback! We're glad to hear you had a good experience with the team. We truly appreciate your support.

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Rated 5 out of 5 stars

Movers Buddy - Dovy Logistics

Movers Buddy connected us with Mohamed Daramy from Dovy Logistics. Mohamed and Ian were delightful and competent, communicated in a clear and timely manner, and submitted time claims inside the times that they had actually worked - which charged us less. I wouldn’t hesitate to request them again. Very happy to deal with people of such integrity and friendliness.

July 16, 2026
Unprompted review
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Reply from Movers Buddy

Thank you for your wonderful feedback! We're delighted to hear Mohamed, Ian, and the team provided such professional, honest, and friendly service. We truly appreciate your kind words and look forward to assisting you again in the future.

Rated 1 out of 5 stars

1 star is more than they deserve.

1 star is more than they deserve.

July 13, 2026
Unprompted review
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Reply from Movers Buddy

Hi Nellie,
We're unable to locate any recent booking under your name. Could you please provide your Job ID so we can investigate your concerns? We'd be happy to review the matter and assist you further.
Regards,
Mover Buddy.

Rated 1 out of 5 stars

Bad from the start

Bad from the start. Sent a smaller truck than what was agreed & tried to tell us it was bigger than it was. Finally got a large truck as agreed & the contractors were amazing, fast & stacked really well. Even helped us load our truck too. When it came to payment though they overcharged us $150 for an hours work and hit us with an additional $100 fee which was apparently for heavy items which we definitely didn’t have. Everything was standard & despite questioning this they are still refusing to pay the money back. They demand payment while you are still trying to unload so that you can’t question the deliberately added on fees. Overcharging by $250 & then keeping the $50 booking fee is an extra $300 we could have used for a more honest business as the pricing is average anyway.

July 13, 2026
Unprompted review
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Reply from Movers Buddy

Hi there,
We're sorry to hear about your experience. Could you please provide your Job ID so we can investigate what happened and look into this matter further?
Regards,
Mover Buddy.

Rated 5 out of 5 stars

Service was good

July 16, 2026
Unprompted review
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Reply from Movers Buddy

Thank you for your wonderful feedback! We're delighted to hear we could assist with your move at short notice and that everything went smoothly. We truly appreciate your recommendation.

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Rated 5 out of 5 stars

Fast

Fast, friendly, professional service. Will definitely recommend

July 16, 2026
Unprompted review
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Reply from Movers Buddy

Thank you for your wonderful feedback! We're delighted to hear we could assist with your move at short notice and that everything went smoothly. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Very helpful when our original moving…

Very helpful when our original moving plans fell through they organised a new removalist the day before quickly good communication checked when they arrived and left

July 16, 2026
Unprompted review
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Reply from Movers Buddy

Thank you for your wonderful feedback! We're delighted to hear we could assist with your move at short notice and that everything went smoothly. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Professional, efficient and friendly!

The boys that moved us were friendly. Helpful, professional, efficient. They were careful & caring and listened to our desires and offered good advice.

If we were to move we would definitely use the same company and request the same removalist.

We will recommend them and thank you for an effortless move!

July 15, 2026
Unprompted review
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Reply from Movers Buddy

Thank you for your wonderful feedback! We're delighted to hear we could assist with your move at short notice and that everything went smoothly. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Organised a removal within 24 hours…

Organised a removal within 24 hours notice. Everything went smoothly. Would recommend

July 14, 2026
Unprompted review
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Reply from Movers Buddy

Thank you for your wonderful feedback! We're delighted to hear we could assist with your move at short notice and that everything went smoothly. We truly appreciate your recommendation.

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Rated 5 out of 5 stars

Great Movers!

Great job moving my family!

July 10, 2026
Unprompted review
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Reply from Movers Buddy

Thank you for your wonderful feedback! We're delighted to hear the team did a great job moving your family.

Rated 5 out of 5 stars

Excellent communication and…

Excellent communication and organisation on the day. I would recommend.

July 14, 2026
Unprompted review
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Reply from Movers Buddy

Thank you for your wonderful feedback! We're delighted to hear you were happy with the communication and organisation. We truly appreciate your recommendation.

Rated 5 out of 5 stars

The move was flawless

The move was flawless. Ian and Mo were extremely professional

July 14, 2026
Unprompted review
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Reply from Movers Buddy

Thank you for your wonderful feedback! We're delighted to hear Ian and Mo provided such professional service and made your move flawless.

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