Motorpoint Reviews 

Really happy with my experience with Motorpoint! 😊 The whole process was smooth, easy and stress-free from start to finish. The team were friendly, helpful and professional, and they made everything so straightforward.

I’m really pleased with my car and would definitely recommend Motorpoint to anyone looking for a great car-buying experience. 🚗✨

Thank you, Motorpoint!

The sales staff were great & the handover agent really helpful & informative. However, I was really disappointed when I arrived to test drive the car I had paid £199 (& planned to buy ) to be moved from one Motorpoint agent to the Coventry site was so dirty & stained inside I had to request it was revaleted. Even then the sales agent had to finish the job & it still needed attention when I left. It took the shine off of my purchasing experience & had I not paid for the car to be moved I would have walked away! Ash - the sales agent was great in trying to resolve all these issues which should not have been present from the start.

A painless car buying experience, with very helpful staff at Motorpoint.

Dealt with Ian Rowley and Jon Richards and they made things very easy for us. Ian was online and didn't make an issue over the service history etc that we inherited in Good Faith from Cazoo and was easy to chat to on the telephone. Jon was in Newport was also excellent and maintained the same positive attitude. Not looking for obstacles to charge more. He was just looking to make the process work and be as speedy as possible, which he did.

Showed me around the car, never pestered me, told me all about it and made us very welcome.
Let us take a test drive without supervision, it was all quite simple.

Purchasing was simple, we came next day to collect and car was ready. The admin person (Millie) was really efficient and had all the answers to our questions, excellent.

Everyone, from our first contact with Zac, who helped us find the right car, to the very helpful young lady that finalised our purchase, we found Motorpoint’ staff very friendly and helpful. We would definitely buy any future vehicles from them.

Good experience and friendly staff, did what they said… respect!

Niall was brilliant throughout

Megan was really patient and kind. Not at all pushy and really got to understand what I was looking for. We didn’t end up buying from her but we were impressed with the service

no fuss, no hard sell, do your homework and you will have a great experience. Very helpful people and the whole process was very good.
Particularly from Reagan on the initial call and completed by Megan who solved a difficult V5 issue and was extremely helpful. Refreshing experience.

Excellent service and advice from Ben first time in purchasing a car from Motorpoint Swansea and it won't be the last.
I've recommended Motorpoint to my family and friends.

Thank you Zeynep
Getting the car was very smooth, you and your collages helped us to register the car and drive home with our new car.

Thank you both

Jodie was brilliant all the questions me and my daughter had she answered them all all round good experience will be back

I went to motopoint Castleford to sell my car got a valuation in person but had to remove my private plate 2 days later went back to do the deal only to be told my offer has gone down by 300 this is shocking behaviour from this company as a result of this I will never buy from these again proper disappointed with their service thanks for reading yours Mr David hoare

Some great communication and with ease was able to change my mind from one car to another. Handover was good once we agreed my trade in had a full service history.
Seth was a fairly new sales person who did extremely well. I would give him a 10/10.

Great selection of cars at great prices. Went to view one car and ended up buying a different one. No pushy sales just left to view cars and staff are on hand to answer any questions. Easy to part exchange your old car. New car was ready for collection the next day.

Amanda the sales representative was really helpful, thoughtful and went above and beyond to make buying my new car such an easy and stress free experience, will definitely recommend motorpoint birtley to others in the future!

Everything was simple from the start, smooth buying experience. Abdul was very helpful and answered all of my questions. Would really recommend!

Louis the sales rep I had did a sterling job through some a number of sticky moments due to payment difficulties and was exceptionally calm considering. A great job well done.

Several things:
We were not made aware that the word "Advance" in Hyundai's description indicated a basic entry car. Had we known just how basic, we would have pulled out of he sale.
We mentioned three times chocolate on backrest to be removed. It was still there when car was handed over, which begs the question - was the upholstery actually treated (since rectified).
Most important: we were only given one set of keys as we were told Hyundai only supplied one. Our local Hyundai assured us that ALL Hyundai cars are issued with two sets of keys. Therefore the dealer from whom you collected the car should have the other set. If not, it is up to someone to obtain them. As we are the first registered keeper of the vehicle as mentioned on V5 we should have two sets of keys.
This is our fifth car from you and up til now, have had excellent service and rapport with staff and would like it to continue.