Matrack's customer service team is excellent. Not only are they knowledgeable, they are very responsive. I always received prompt responses. They are very thorough and patient. I highly recommend for... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just started using this service and had a couple issues. However the issues were resolved in a quick and informative manner.
Been using Matrack for 4 years. Best prices and best customer service. Issues resolved in minutes
Lisha was knowledgeable and very helpful with all my questions regarding ELD services. She made the process quick and easy .
Company details
Information provided by various external sources
Mobile Asset management solution using GPS tracking device to efficiently manage your fleet and to monitor driver activities in real time to prevent any vehicle misuse.
Contact info
United States
- matrackinc.com
4.8
Excellent
76 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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24/7 support…
When they say they have 24/7 support they do. I called at 4:50am and Noah answer and had us back online in seconds.
September 4, 2026
Unprompted review
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Thanks for all the help Noah!!
August 13, 2026
Unprompted review
Noah very courteous and fixed issue…
Noah very courteous and fixed issue right away. Always helpful
August 12, 2026
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I had some problem with my elog call…
I had some problem with my elog call matrack, Noah's was able to help me in no time really appreciate your expertise Noah. Thank you.
August 12, 2026
Unprompted review
Noah was a big help
Noah was a big help. Very professional and informative. He was able to fix my problem in a timely fashion. Thank you Noah.
July 24, 2026
Unprompted review
Noah was really helpful and friendly
Noah was really helpful and friendly, walked me through every step of the way
July 22, 2026
Unprompted review
Noah was very helpful resolving my…
Noah was very helpful resolving my issue.
He was very professional and courtesy.
July 21, 2026
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It was nice to purchase a product and…
It was nice to purchase a product and then when I needed help I sent an email then I got an immediate response. The set of an insulation was quick and easy and everything works great.
July 9, 2026
Unprompted review
Noah does a great job
Noah does a great job, he rescued me again! Left a voicemail and he fixed the issue before he even called me back. Salute...
July 16, 2026
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I just started.I'll have to let you…
I just started.I'll have to let you know later
July 14, 2026
Unprompted review
Great service from my customer service professional…
Your customer service professional Noah, was very knowledgeable and patient when guiding me through the app. That makes a whole lot of difference and made the experience headache free. THANKS
July 14, 2026
Unprompted review
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Thank you so very much Nick for all…
Thank you so very much Nick for all your help on getting my truck connected on MatrackELD.
Richard B
July 5, 2026
Unprompted review
ELD support is very important and every…
ELD support is very important and every time there’s an issue with no problem it gets resolved today i got assistance from Noah great service goes right to the problem thank you
June 18, 2026
Unprompted review
Noah does an excellent job getting you…
Noah does an excellent job getting you help last minute!
June 2, 2026
Unprompted review
Great service and great elog system 👏🏾
Great service and great elog system 👏🏾
June 1, 2026
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Noah is exttemely knowledgeable and…
Noah is exttemely knowledgeable and helpful - thank you for always being so propmt in addressing my issues
May 22, 2026
Unprompted review
Noah was very efficient and clear in…
Noah was very efficient and clear in his directions on how to fix the problem
May 21, 2026
Unprompted review
I was connected w a gentlemen named…
I was connected w a gentlemen named Noah. He was super kind, knowledgeable, and patient. Walked me through my issue step by step.
May 8, 2026
Unprompted review
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