Bought a newly released diagnostics tablet, there ws an issue with delivery but they offered me a free screen protector for the inconvenience of waiting an additional 2 days. Thr customer services... See more
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Review summary
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Reviews shaping this summary
Today my topology started working, I was not sure about this feature but because it was offered and seemed like a good feature for simple viewing of diagnostics, this along with lifetime updates. So f... See more
I had accidentally ordered the wrong scanner and contacted them to see if it could be canceled. They got back to me within a day and offered to just change my existing order and also refunded me the... See more
As a potential new customer interested in a Mucar device I have received quick excellent customer service. They have at least one competitor that showed no interest in providing similar service even a... See more
Company details
Written by the company
mythinkcar.com, is the official online shopping & technical support site directly operated by THINKCAR. It mainly sells car owner diagnostic devices, technician diagnostic devices, TPMS (Tire Pressure Monitoring System), and corresponding software, such as the THINKCAR ThinkScan, ThinkDiag, and MUCAR VO series. Meanwhile, the site provides professional technical support & sharing of maintenance tips to reduce communication costs and better listen to customers' needs. Our goal is to combine cutting-edge mobile Internet technology with traditional automotive diagnostics and testing technology and solve problems encountered in automotive diagnostics industry. With our proprietary software we have been able to lower cost of the automotive diagnostic tools and increased the efficiency of the functions to make it more convenient for our professional and everyday customers.
Contact info
United States
- mythinkcar.com
4.8
Excellent
634 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 1 week
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First class service
First class service
Amazing how quickly item arrived & is working perfectly
Highly recommended buying direct from THINKCAR
Thank you very much
July 20, 2026
Unprompted review
The prompt service and authentic…
The prompt service and authentic response giving
July 22, 2026
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Customer Service
July 22, 2026
Unprompted review
It was cool
It was cool. They helped me deal with the license. Everything is fast and clear
July 22, 2026
Unprompted review
Great product and value for money
July 10, 2026
Unprompted review
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The online agent was very patient and…
The online agent was very patient and helpful in addressing my concerns/issues regarding my scan tool.
July 22, 2026
Unprompted review
The Best Customer Service
Very direct to the point, quick response, very good customer service!
July 20, 2026
Unprompted review
All my problems with activation was…
All my problems with activation was resolved very fast.
July 21, 2026
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Online support is good
July 21, 2026
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The online support was quick and…
The online support was quick and responded very well.
July 21, 2026
Unprompted review
Fast and ready to help
July 20, 2026
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The service helped me a lot with…
The service helped me a lot with solving my serial number problem
July 20, 2026
Unprompted review
Brilliant service
Brilliant service. My own fault what i taught was a year's diagnostic on all cars was only for one make, I contacted customer service and they allowed me to pay the balance and get a full year VIP.
I already have the thinkcar 689BT and it's brilliant so I just wanted the dongle for emergency out on the road..
July 20, 2026
Unprompted review
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