My Moissanite Reviews 

175
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company, describing the service as truly exceptional from start to finish. Customers frequently praise the stunning quality of the jewelry, noting that the sparkling stones and expert craftsmanship truly exceed all expectations. Consumers also appreciate the remarkably prompt delivery times and the friendly, responsive support team that keeps buyers updated throughout the entire process. However, some customers also noted that items occasionally required returns, exchanges, or adjustments due to unexpected sizing variations. A few reviewers experienced minor engraving or order mistakes, though the support team resolved these issues quickly and professionally.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the stunning beauty and top-notch... See more

Quality

Reviewers mention positive feedback about quality, consistently describing the pieces as stunning and... See more

Delivery service

Consumers find delivery service to be extremely positive, highlighting consistently prompt and lightning-fast... See more

Service

People report overwhelmingly positive experiences with service, highlighting great professionalism and... See more

Order

Reviewers highlight positive aspects of ordering, with customers reporting smooth experiences, fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Right from the start Sebastian has been superbly supportive. Double checked to make sure I had the correct sizing. I requested the Haloise plus the Starlet eternity. Arrived before scheduled delivery... See more

Rated 5 out of 5 stars

Honestly this company is amazing and their general manager Sebastiaan is excellent. he makes sure you are satisfied with your order from before and after purchase. he replies straight away if you ha... See more

Rated 5 out of 5 stars

I purchased the Solaris tennis bracelet in 1 carat - beautiful bracelet, really sparkly and quite a statement piece! I loved it so much I bought a smaller carat version for more very day use. Orde... See more

Rated 5 out of 5 stars

The product seems to be of high quality. Changing the ringsize at a local was made very easy by the fast amd competent customer support via WhatsApp. The refund for those costs was sent immediately.... See more


Company details

  1. Jeweler

Written by the company

My Moissanite offers premium moissanite jewelry that is both affordable and ethically sourced, ensuring that our customers can feel good about their purchase. Our collection features stunning designs crafted with the finest precious metals and the highest quality moissanite, catering to all preferences, from classic to modern. Whether you're looking for the perfect engagement ring, a stunning pair of earrings, or a one-of-a-kind pendant, we have you covered. We believe that luxury should not come at a high price. Our commitment to providing exceptional customer service ensures that your experience with us will be as beautiful as our jewelry. Own the perfect piece today and indulge in the beauty and brilliance of moissanite.


Contact info

4.9

Excellent

TrustScore 5 out of 5

175 reviews

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1-star

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4.9

All reviews

(175)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Service and Stones

Sebastiaan was great with my customisation request, helped me to plan the shipment incl. a plan B to ship to a different address and finding the right shipment option incl. a refund of the wrong shipment method which was previously selected. Would always choose mymoissanite again, the stones are fiery and perfect.

August 24, 2026
Unprompted review
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Rated 5 out of 5 stars

I'm so happy

I'm so happy! My ring is exactly what I asked for. I worked with the friendly and responsive Sebastiaan, who kindly guided me through the design process to create my dream ring. I now have a 3 carat, east-west elongated antique cushion cut set in white gold. The quality in person is even better than the photos suggested. Highly recommend if you want something custom done right.

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Everything from the offer

Everything from the offer, easy of use of webpage, delivery time which is as the page said and quality of product is excellent. Would recommend to everyone for Moissanite jewellery. Actually, I already reccomanded this in person to 2 other friends.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

For anyone reading my review, great shop

For anyone reading my review, I can confidently say that this shop exceeded all my expectations. The products are exactly as described, the exchange process is quick and easy, and everything was handled perfectly.

Above all, the customer service is exceptional: responsive, helpful and efficient. I purchased four items and needed to exchange each of them, and every exchange was completed within just a few days. A truly five-star shop in every respect.

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Quality and Exceptional Service

I have ordered from this company three times, and every single experience has been flawless. All of my orders arrived the very next day (within the EU), and even the return process was quick and completely hassle-free.

Customer service responds promptly, is friendly, and genuinely helpful. As for the jewellery, they are simply stunning and far exceeded my expectations.
I also own some high-end diamond jewellery, and these pieces easily stand alongside them in terms of quality, brilliance, and craftsmanship.

I can wholeheartedly recommend this company and its beautiful products, and I will definitely be purchasing from them again!

July 22, 2026
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Rated 5 out of 5 stars

Beautiful ring and great service

The ring is beautifully made and arrived on time, exactly as estimated. Sebastiaan was very helpful and professional throughout the process, he really went above and beyond. I’m very happy with my purchase and would definitely recommend!

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Completely perfect experience from…

Completely perfect experience from start to finish, a easy to navigate what I wanted on the site and updated every step of the way. Oh and my partner loves her ring. Thank you and your my go to in the future:-)

July 6, 2026
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Rated 5 out of 5 stars

Perfect Engagement ring

I bought a ring from MM for my engagement. It is absolutely beautiful and I have nothing to complain about. She thinks the ring is perfect. Mossanite can absolutely hold up against diamond!

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Support and Quick Delivery

Ordered a tennis bracelet for my girlfriend and have to admit it looks absolutely stunning.

The size was just a bit too big and I was open to spending money on a custom job but was recommended just to change for a lower size and got a partial refund instead.
It fits perfectly and my girlfriend loves it.
They were very helpful and super quick to respond. The delivery took less than 24h the first time and the whole return proccess plus getting a replacement less than a week.
Cant imagine having a better shopping experience to be honest

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Sebastian provided excellent service…


Sebastian provided excellent service from start to finish. He was very helpful, responded quickly to unexpected issues, and always offered practical solutions. The delivery was very fast, and we are extremely happy with the quality of the ring. We would highly recommend him.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

I recently ordered two rings from My…

I recently ordered two rings from My Moissanite and honestly, the entire experience has been amazing from start to finish ❤️

Both rings were absolutely stunning and felt really high quality. One of them fit perfectly, while the other was a bit too small — which is completely understandable since different ring styles and band widths can fit differently. I reached out to customer service and got the sweetest, most helpful support from Sebastiaan. Truly such a star!!

I felt so seen, cared for, and reassured throughout the whole process. They gave me multiple options for handling the exchange depending on what would work best and fastest for me, especially if I was short on time. That level of care is honestly rare.
The rings are BEAUTIFUL, the quality feels amazing, and the customer service has been beyond fantastic. I’m genuinely so happy with everything and it has been such a lovely experience from the very first second 🥹✨

I will deff order from MM again! Love you all!!🌸🫶🏻

-Emmy, Sweden

May 25, 2026
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Rated 5 out of 5 stars

This is the best service I've ever…

This is the best service I've ever encountered. I made a mistake with the ring size, but I immediately wrote and sent it back to them, and I received my new ring shortly after. Everything went very smoothly.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Experience

Perfect Experience – 10/10!
I couldn't be happier with my purchase! I ordered a silver engagement ring and a silver eternity band, and the entire process was incredibly smooth from start to finish.
Since I wanted both rings personalized, I expected the production to take some time. However, I was pleasantly surprised by how fast everything went—both the crafting and the delivery were lightning-quick!
The quality is simply stunning. The craftsmanship is top-notch, and the stones have an incredible sparkle that catches the light beautifully. If I could give more than five stars, I would.
Total score: 10/10 for both the service and the jewelry! I highly recommend this shop to anyone looking for beautiful, high-quality pieces :)

May 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Perfect, Genuine and Beautiful

I am absolutely thrilled with my order! My 2.5ct emerald cut moissanite ring and matching moissanite eternity band arrived today, and they are even more beautiful than I expected.

Both rings fit perfectly, which was such a relief, and the quality is stunning. The emerald cut stone is so crisp, bright, and white — like ice — with incredible clarity. It catches the light beautifully and throws off so many rainbow sparkles. Photos really don’t do it justice.

The eternity band is delicate, elegant, and pairs perfectly with the main ring. Together they look so refined and luxurious.

Shipping was also incredibly fast, and everything was packaged with so much care. The rings came in a beautiful presentation box inside another lovely outer box, along with a cleaning cloth, which was a really nice touch.

Overall, I couldn’t be happier with this purchase. The rings feel high quality, look gorgeous, and exceeded all my expectations. Highly recommend!

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Stunningly beautiful rings

Right from the start Sebastian has been superbly supportive. Double checked to make sure I had the correct sizing. I requested the Haloise plus the Starlet eternity. Arrived before scheduled delivery date, lovely surprise. The Halo Oval is absolutely exquisitely designed & crafted. Looks even better than online. Im overjoyed to own such a beautiful ring. The eternity ring matches perfectly and is beautiful too, such joy. Thank you so much for such a positive shopping experience.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Fit, Outstanding Customer Support

Before ordering, I spoke with them via WhatsApp, and they were very helpful and responsive, answering all the questions I had and giving me the details I wanted before making a decision.
After ordering, they reached out to double-check that I was sure about the ring size, since I had mostly been guessing and had no way to know it exactly. They mentioned that the size I originally chose was one they often end up exchanging, so I decided to trust their advice and order one size bigger. Turns out they were right — the ring fit perfectly, and proposing to her was one of the happiest moments of my life.
I’m also really glad I chose moissanite instead of diamonds. The sparkle in sunlight is honestly incredible, and to me it feels like a much smarter choice overall. You get stunning stones without buying into the inflated pricing and marketing hype that has surrounded diamonds for decades.

May 8, 2026
Unprompted review

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