Review of Catawiki


Rated 1 out of 5 stars

Careful - hidden fees

Careful! You will have to pay VAT twice: once to Catawiki and the other time when the goods are imported. Catawiki will do nothing when you raise the issue.

Take the double payment into account when bidding.

EDIT further Catawiki answer: I received no form, no reimbursment, nothing. I sent Catawiki all the relevant information months ago and received no help.

1 April 2026
Unprompted review

Reply from Catawiki

Hello Laury,

Thank you for reaching out. We are sincerely sorry to hear that you were charged VAT twice on your order. When this happens, our team can certainly help refund the VAT you paid directly to Catawiki.

To allow us to investigate your case and process the refund, we need a few more details about the transaction. We have just sent a dedicated form to your email address. Please fill this out as soon as possible and ensure you include the proof of the second VAT payment made to the courier or customs.

In the meantime, you can find more information about our VAT policies and other ways to contact us in our Help Center: https://www.catawiki.com/en/help.

Thank you for your cooperation, and we look forward to resolving this for you quickly.