Review of TicketSwap


Rated 1 out of 5 stars

Joke of a company

Joke of a company, seller opened a case due to tickets having early entry and apprently not being able to attend (ticket swap scan and verifies this when uploaded, buyer also hasn’t bothered to give anymore communication since case was opened) been trying for 24 days now to have this revolved and been told over 6 times that it has been passed onto a team mate to look into (shock it hasn’t) I’ve left countless messages and emails to them and I am now being ignored purposely by the company, wouldn’t bother using this platform again as they’re not helpful what so ever just care about taking peoples money

1 August 2026
Unprompted review

Reply from TicketSwap

Hi Kelly,

Thank you for sharing this review with us.

We are deeply sorry that your buyer is no longer responding in the conversation.

For future references, as a seller, you are responsible to indicate the correct information in the description of your listing to avoid this type of situation.

We have now closed the conversation with your buyer and unlocked the payment since she is not responding anymore.

Feel free to reach out to us if you have any questions.

Best regards,
TicketSwap.