I purchased the Hygge Soro folding e-bike to commute to work and after using the bike to cycle to work for the first time (today) I can honestly say the bike is such a lot of fun and is a real hoot to use. Set up was simple and straightforward and the pedal assist is far better than I expected. The bike came with a complimentary mobile phone carrier, an extremely robust D-lock and thick cable, and a pannier, which is simple to fit and remove. I opted to buy an additional pannier for extra storage. I didn’t think I’d smile as much as I had on the way to work 😂, the bike is fantastic and so simple to use. I noted a strap required to fasten the two wheels together when the bike was folded was not within the packaging. Having spoken with Hygge and explained, they immediately apologised and arranged for a strap to be sent out. I cannot fault the quality of the bike, the speedy delivery, the great communication from Hygge staff and the fantastic Hygge customer service. I thoroughly recommend Hygge bikes to anyone and everyone.