I bought two headlights from AUTODOC. Unfortunately, I had problems with both of them. The right headlight developed condensation inside, while the left headlight could not be adjusted either electrically or manually.
I contacted AUTODOC customer support and requested a replacement or a refund. Initially, they refused to help, claiming that I had selected the headlights myself and that they did not match my car's VIN. However, my main concern was not compatibility, but the obvious defects with the headlights.
I was also concerned that the right headlight arrived in non-original packaging and had a burned-out bulb installed inside, which made me suspect that it might have been previously installed or used.
Update:
After I posted this review, AUTODOC resolved the issue very quickly. They sent me two brand-new replacement headlights, and I was told that I did not need to return the defective ones and could dispose of them myself.
I appreciate that AUTODOC ultimately took care of the problem and provided a satisfactory solution. My original experience with customer support was disappointing, but the final resolution was good.
I am therefore updating my review to reflect that the issue has been resolved.