I have just used HelloSafe for the first time to compare travel insurance for a couple of upcoming trips. Their comparator is very clear and useful to determine the best value for the covers we were looking for.
There was a technical issue with the insurance for the second trip. I contacted them and they replied immediately to my email and were able to solve the problem very quickly. Edouard was very courteous and effective in his communication. A+++
I would certainly use them again based on my experience.