It took eight weeks to arrive
It took eight weeks to arrive, and ended up being a six-week late birthday present from my wife. My first experience cooking eggs in it was a disaster, and it took a great deal of time to clean until we finally tried vinegar and baking soda. I wish my wife had read these reviews before making the purchase. Lesson learned.
Reply from Taima Titanium
Hi,
Thank you for sharing your experience, and we sincerely apologize for the long delivery time and for the disappointment you experienced with your new pan. We understand how frustrating it must have been to wait eight weeks for a birthday gift, only to have your first cooking experience fall short of expectations.
This is certainly not the experience we want our customers to have, and we are very sorry for the inconvenience caused. Our team would appreciate the opportunity to look into this matter and assist you further with your cookware.
Please contact our customer support team at hello@taimatitanium.com with your order details, and we will do our best to help resolve your concerns.
Thank you for your feedback and for giving us the chance to make things right.
Best regards,
The Taima Titanium Team