DO NOT BUY!I bought a Triflex HX1 Cat & Dog vacuum in May 2024. After approx 8 months of usage the vacuum breaks down. I send it out for repair as instructed. I get it back and with in a few weeks I had to send it back out again because it wasn’t working, again. At this point I’m very annoyed, you don’t normally expect something to break not one but twice in a matter of weeks. The machine has a 2 yr warranty. One of the reps told me during one of the calls that if it breaks again they will consider it a lemon and will replace it. Well, guess what, it breaks again!! It’s not retaining any of the hard debris it sucks in. So once it stops running, all the crumbs, seeds and whatever it just picked up winds up in the floor. So now I have a $800 vacuum that I have to use a broom to clean up after. The company was very responsive to emails and they wanted me to send it out for repairs, again. Which I refused. I shouldn’t have to go through this again for the third time. They had the nerve to offer me a 20%discount on a replacement piece, not a replacement, on a vacuum that is less than 2 yrs old. Which is totally unacceptable especially after I was told it will be replaced if it breaks for the third time. So now the company stopped calling and I’m stuck with a piece of garbage machine that does not work the way it’s supposed to. Buy at your own risk. It’s definitely NOT built to last.