Review of vidaXL


Rated 1 out of 5 stars

TERRIBLE COMPANY

So, an absolutely terrible experience. I won an auction 10 days ago, I have confirmation emails, I have bidding records, I have a picture of the product, I have EVERYTHING. Everything is visible on my user account. I’ve sent around 10 emails, I’ve been talking to around 10 different people (Airo, Nair, Neril — I honestly think they’re even making up names just so you give up on the purchase and they can avoid selling the item at the auction price because it wasn’t high enough!).

But no — I still cannot pay for the product I won. TERRIBLE COMPANY, TERRIBLE!

20 May 2026
Unprompted review

Reply from vidaXL

Dear Customer,

We are very sorry that you had a negative experience and would like to have the opportunity to investigate the issue further.

We have contacted you via email.
We look forward to your response and will provide further assistance.

Thank you in advance,
Anita
vidaXL