I registered a repair service around 45 days ago. The first time they came after a long waiting time, the guy mentioned they don't have the equipment to fix my washing machine. Then another guy came after a week and said the damage is more than the other guy mentioned and they need to change it. No new appointment was set and after I called them they promised to follow up on my case on Monday, but no news after Monday! It's now almost two months and I still don't have my washing machine!! My service order number 18265044

Update: after many follow ups, they send an email that they will replace my machine, but nothing happened again!!! So frustrating and zero support. Although I called them and they promised two times to fix the issue and follow up on my case. Worst experience!!