Hello Ben Blase, we are sorry to hear that you were not satisfied with our service. The Vehicle Registration Certificate is sent via Correos (Spanish Postal Service). They make two delivery attempts to the address you provide, and if you are not home, they will leave it at the nearest post office. You can track your shipment at any time via the SMS they send you. If the package is not collected from a post office within 5 days, it will be returned to the sender, and sending it again will incur an additional courier fee.

We are available to answer any questions you may have. We would be happy to assist you by phone at 910259992 or by email at hola@transferencia24.com. Regards