Avoid — Poor Experience and No Delivery

I ordered two pairs of Kiaura sunglasses on 2nd March and still haven’t received them.

Since placing my order, I’ve contacted Bernadette at multiple times. I was eventually told that my order was out of stock. Last week, I provided alternative options as requested, but since then I’ve sent several follow-up emails asking for confirmation of shipping.

On the rare occasions I do receive a response, I’m told they are still waiting for confirmation from the warehouse. At this stage, I’m unsure whether I will receive my order at all.

This has been a very frustrating experience with poor communication and no clear resolution.

Avoid at all costs — I would not recommend buying from Kiaura.