Registering the guarantee for my cooker was not, as I supposed, a direct contact with AEG itself. Instead, the Call Centre was for Electrolux and Domestic and General. The recorded message before the call centre operative engaged told me that by contacting them I had agreed to receive advertising from the above parties by phone, text, email etc, but could opt out by telling the operative. After giving the details of the serial number, etc, I had to listen while the advisor read out a long script of what was essentially an attempt to get me to sign up to Domestic and General insurance for the appliance. When I declined, I was asked why. Although I fail to see why I needed to justify myself, I did give an answer, after which was another attempt to get me take on D&G insurance, by comparing a call out fees to their monthly insurance plan and other tactics. I felt the attitude of the operator change, and I did apologise that he would not get commission on a sale this time. In my annoyance, I forgot to tell him that I wanted to opt out of the advertising.
I do think that this was pressurised selling, and fail to see why a company such as AEG should engage in this kind of practice when all I wanted to do was register a guarantee.