Review of Auto Europe Deutschland GmbH


Rated 1 out of 5 stars

Double charging

I have booked a car in the US for 25 days for October 2025. The rental price has immediatelly deducted from my credit card in May. After I picked up the car I have found out that an addional amount of over 1700 USD has been taken from my credit card. I have not received any explanation, no bill, no receipt. After at least 15 Mails this completely unjustified withdrawal has , after 5 weeks, not been returned and also no clear answer been given. Answers are computer generated answers, the phone numbers given and mentioned on the voucher do not exist. There is in fact no customer support. I give it another 10 days, thereafter i need to take legal steps.

4 October 2025
Unprompted review