I had Pacifca to look at my brand new Hisence washer Dryer I had delivered in April. I had never used the dryer untill we had many days of rain but the dryer did not dry my clothes. After reporting this issue an engineer was booked today a guy called Selby. What can I say very professional and knew his job. The issues was the motor had a seal wrapped around it from production. He replaced the parts and checked the machine.As I just come out hospital after having hip surgery and the weather is getting bad will need to use my dryer much more. I feel happy it was repaired by this guy what can I say very friendly and knew his job. Thank you Selby a credit to your company