Have ordered some valuable items and sender shipped via Fedex International, scheduled delivery on 16 Jul, yet the driver did not attempt to deliver for two days, and on 18 Jul the tracking site all of sudden marked it as delivered. The tracking record looks amended manually since on 18 Jul, there was only one time stamp stating the parcel was delivered in the afternoon, but no location updates for the morning.

When the parcel was delivered, I was away, but since the parcel is a signature required delivery, I believe it will diverted to my concierge.

However, the Fedex driver did not take a picture while delivering it, and Fedex could not provide any documents to prove that the parcel was received and signed by designated recipient.

Fedex now suggested that the driver said it got delivered safely, although without any proof, they are closing my complaint case. Everything is good.

I am sitting here with my paid invoice and nothing received in my hand. If you want to share my experience, you should continue trust Fedex for their wonderful deliver and customer service.