Review of Haodirect


Rated 1 out of 5 stars

Very Poor Customer Service

I purchased a bikini online from Debenhams that was sold directly from this company. Trying to return it because it’s too small has been a joke. This is what I was offered quote “ considering the trouble and inconvenience that returning the product may cause you, would you like to accept a 50% discount for keeping the item?
It also can save your time to return it, or it can also be kept as a spare, in case of emergencies.” After I clearly stated it was too small. Very poor customer service finally offered refund after numerous emails repeating myself! Time will tell if I receive it?

18 May 2025
Unprompted review