The electronics work well and the…
The electronics work well and the consumer interface seems well designed and easy to use. My main criticism is that Hive seem to be desperate to sell you extras/more complicated software and this makes the app difficult to use and very annoying. So click on anything beyond the basic data (control settings/daily temperature) and you are immediately asked to pay/subscribe for what is on offer.
Reply from Hive
Hello David,
Thank you for your feedback, and I’m glad to hear that you're happy with the functionality of the electronics and the user interface of the Hive system.
I’d like to clarify a point regarding the additional software. We do not offer any extra software for purchase. The only subscription-based option available within the Hive app is Hive Plus, which is completely optional. You won’t encounter any pop-up ads or unsolicited offers while using the app. Instead, Hive Plus is a feature you would need to actively seek out if you're interested in the added benefits it provides, such as extended warranty, enhanced features, and additional support.
We always strive to make the app user-friendly and straightforward, and your feedback is valuable as we continue to improve the experience. If you have any other questions or concerns, please don’t hesitate to reach out. We’re here to help.
Thank you again for your review.
Kind Regards ^LB 🧡🤗