After 17 years with VM TAKE CARE SIGNING A CONTRACT with VM
After 17 years with VM, have finally left, for various customer support problems. Too many to highlight. On leaving in early October, as contract will be finished then, they have decided they will charge me an extra 3 weeks subscription even though my contract finishes on 5th October . I tried to cancel the direct debit , but was not allowed.. Take EXTRA CARE when signing a contract with this company.
Reply from Virgin Media
Hi Green Rivet. Thanks for taking the time to leave us a review. We're very sorry to hear that you feel this way, we're keen to know more so we can help put things right. Please get in touch using one of the following contact methods.
Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone
WhatsApp: +44 7803 089 684
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Twitter: https://twitter.com/virginmedia
Forums: https://virg.in/VMforums
Thank you.